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Apps News & Analysis

SAP Unveils Windows Phone 8 Apps & New Enterprise Security App For Windows 8 #SAPTechEd

Enterprise software and software-related services company, SAP, has released changes to the SAP Mobile Platform, security features for SAP Afaria and a new product: SAP 360 Customer Solution.

Zenprise Mobile Device Management Report Shows Growing Focus on Apps

Mobile device management provider Zenprise has released its quarterly report looking at mobile trends in the enterprise. Results identify iPad as the main factor in iOS growth, while Android dominates key verticals.

Built-In Customer Support Turns Feedback into Conversations

Modern businesses need to do more than just provide customers with a way to provide feedback, they need to drive their customers to engage in a conversation about their product.

Knowledge Networks, Content Intelligence and The Zen of SharePoint #SharePointSym

Knowledge Networks, Content Intelligence and The Zen of SharePoint #SharePointSym

It’s not everyday that I attend a SharePoint conference and become engaged in academic discussions about the value of knowledge sharing and content intelligence. Such was the case when I attended the opening keynote of the KMWorld 2012 of which the SharePoint Symposium was a part.

Microsoft Makes a Marketing Automation Play With MarketingPilot Acquisition

Anybody that had doubts about Microsoft’s commitment to service got more proof this week. Only days before its second quarter earnings announcement, the company announced plans to acquire cloud storage vendor StorSimple and that it closed on a deal to buy marketing automation provider MarketingPilot. Should Salesforce be concerned?

Confirmit Horizons v17.5 Extends Cross-Channel Market Research Capabilities

Confirmit is releasing version 17.5 of its Horizons SaaS multichannel market research solution. Features such as reporting, feedback/data collection and survey design have been enhanced.

Cisco Takes WebEx to the Private Cloud, Expands Hosted Collaboration Solution

Cisco announces changes to its collaboration portfolio, with a strong focus on improving collaboration in the cloud.

Weekend Reading: Building the Future Workplace

seismic_waves_shutterstock_75037432.jpgThere's a seismic shift going on. Whether it's the way we are communicating or the new faces and shifting roles of the C-suite, change is afoot. 

This week our contributors took a look at where we're changing and where things remain the same and offered a glimpse into what the future intranets might look like. Experiments took place in both the B2B communications front and with SharePoint. They kicked tires, built dreams and herded sheep. 

Read on.

Increasing Complexity Requires Increasing Agility

The need to be agile and the need to collaborate in a cross-disciplinary fashion will be crucial to your future career.

Google's Field Trip App Acts as your Local Tour Guide

fieldtrip_logo.PNG A new app for Android phones brings local information, tourist facts, offers and restaurant recommendations for those new to a city, or taking the tour. 

The Death of SharePoint Designer?

For many of us who eagerly await the release of the latest and greatest from Microsoft we were shocked and awed when we discovered that this release removed one of the primary tools for Business Users from the product. SharePoint Designer, as we had come to know it, had been drastically changed.

Today is iOS 6.0 Day, Kicking Google to the Kerb

ios6_thumb.PNG Around 1PM Eastern Time, if tradition holds, expect the connection to Apple's update servers to collapse into a sea of mush as millions of iPhone and iPad users rush to try out the latest features offered by the new mobile OS. 

 

 

Poll: Using Analytics and Customer Data to Make Decisions

As we continue our editorial focus on making all your customer data actionable, we turn to you for your thoughts on how you are doing. Are you capturing the right analytics? Are you tracking customer interactions? Are you using that information to drive your marketing campaigns and strategies? Or are you struggling with the right tools and people to really take advantage of all that information?

Here's our question for you today:

The easy part is collecting the data (even though that's not as simple as it sounds). The hard part is the analysis of that data that will provide you with the insights on how to better reach and serve your customers and prospective customers.

Take our poll, it closes September 26th, after which we'll give you the results.

Let the Enterprise Cloud File Sharing Games Begin

Enterprise technology is entering the “fun to watch” era. September’s playlist centers around online enterprise file-sync-n-share. This week’s disruptor: Salesforce.com, and they haven’t even made a formal announcement yet. 

Apple Launches New iPhone 5, iOS 6 Features and Apps

applelogo.png Yes, Apple has unveiled its latest range of gadgets to an eager media scrum at Yerba Buena in San Francisco, but with the same old presentation and incremental approach, the magic seems to have gone. 

 

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