Anybody that had doubts about Microsoft’s commitment to service got more proof this week. Only days before its second quarter earnings announcement, the company announced plans to acquire cloud storage vendor StorSimple and that it closed on a deal to buy marketing automation provider MarketingPilot. Should Salesforce be concerned?
There's a seismic shift going on. Whether it's the way we are communicating or the new faces and shifting roles of the C-suite, change is afoot.
This week our contributors took a look at where we're changing and where things remain the same and offered a glimpse into what the future intranets might look like. Experiments took place in both the B2B communications front and with SharePoint. They kicked tires, built dreams and herded sheep.
For many of us who eagerly await the release of the latest and greatest from Microsoft we were shocked and awed when we discovered that this release removed one of the primary tools for Business Users from the product. SharePoint Designer, as we had come to know it, had been drastically changed.
Around 1PM Eastern Time, if tradition holds, expect the connection to Apple's update servers to collapse into a sea of mush as millions of iPhone and iPad users rush to try out the latest features offered by the new mobile OS.
As we continue our editorial focus on making all your customer data actionable, we turn to you for your thoughts on how you are doing. Are you capturing the right analytics? Are you tracking customer interactions? Are you using that information to drive your marketing campaigns and strategies? Or are you struggling with the right tools and people to really take advantage of all that information?
Here's our question for you today:
The easy part is collecting the data (even though that's not as simple as it sounds). The hard part is the analysis of that data that will provide you with the insights on how to better reach and serve your customers and prospective customers.
Take our poll, it closes September 26th, after which we'll give you the results.
Enterprise technology is entering the “fun to watch” era. September’s playlist centers around online enterprise file-sync-n-share. This week’s disruptor: Salesforce.com, and they haven’t even made a formal announcement yet.
The world is pretty much resigned to a slightly bigger screen as being the highlight of Apple's new iPhone release. But could the real seller be iOS 6's Passbook app that brings your coupons, loyalty cards, cinema and transport tickets together, be the real highlight?
When we came to ILTA it was telling that the focus of the conference was no longer exclusively about e-Discovery. Legal tech has evolved to include so much more than collecting and reviewing information. Over time, the legal tech community has had to confront issues associated with the cloud, mobile and social media.
If you never thought you'd see MS Office running properly on an iPad, you were wrong. Microsoft has announced updates to its Web Office apps, bringing bigger buttons and full touch functionality to Apple's iPad and upcoming Windows 8 tablets.
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