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Apps News & Analysis

Poll: Using Analytics and Customer Data to Make Decisions

As we continue our editorial focus on making all your customer data actionable, we turn to you for your thoughts on how you are doing. Are you capturing the right analytics? Are you tracking customer interactions? Are you using that information to drive your marketing campaigns and strategies? Or are you struggling with the right tools and people to really take advantage of all that information?

Here's our question for you today:

The easy part is collecting the data (even though that's not as simple as it sounds). The hard part is the analysis of that data that will provide you with the insights on how to better reach and serve your customers and prospective customers.

Take our poll, it closes September 26th, after which we'll give you the results.

Let the Enterprise Cloud File Sharing Games Begin

Enterprise technology is entering the “fun to watch” era. September’s playlist centers around online enterprise file-sync-n-share. This week’s disruptor:, and they haven’t even made a formal announcement yet. 

Apple Launches New iPhone 5, iOS 6 Features and Apps

applelogo.png Yes, Apple has unveiled its latest range of gadgets to an eager media scrum at Yerba Buena in San Francisco, but with the same old presentation and incremental approach, the magic seems to have gone. 


Will iOS 6's Passbook App be the iPhone 5's Big Feature

applelogo.png The world is pretty much resigned to a slightly bigger screen as being the highlight of Apple's new iPhone release. But could the real seller be iOS 6's Passbook app that brings your coupons, loyalty cards, cinema and transport tickets together, be the real highlight?

Leading Change Through Better Communication #ILTA12

ilta2012-logo-740.jpgWhen we came to ILTA it was telling that the focus of the conference was no longer exclusively about e-Discovery. Legal tech has evolved to include so much more than collecting and reviewing information. Over time, the legal tech community has had to confront issues associated with the cloud, mobile and social media.

Adobe Connect 9 Goes Live, Connect Mobile 2.0 App for iOS & Android Debuts

Adobe launched its new desktop and mobile versions of its popular Connect videoconferencing tool, and the powerful solution looks to be a winner.

MS Office Web Apps Add Touch for iPad and Windows 8 Tablets

ms_office_logo_2013.PNG If you never thought you'd see MS Office running properly on an iPad, you were wrong. Microsoft has announced updates to its Web Office apps, bringing bigger buttons and full touch functionality to Apple's iPad and upcoming Windows 8 tablets. 

Granicus Helps Grow Citizen Participation with New Features

granicus_logo_2010.jpgIt’s not often the words transparency and citizen engagement are used in the same sentence, but they are essential elements if you really want to innovate and evolve your community into taking meaningful action. Which is why the folks at Granicus announced new features aimed at empowering its Citizen Participation Suite users to better collect and analyze feedback from their community.

HootSuite Further Integrates with GetSatisfaction for Community Management

Enterprise social media management technology provider HootSuite is refreshing its GetSatisfaction app to include integrations with Facebook and Twitter. Users will now have the ability to push and pull content across both platforms from one dashboard. 

SkyDrive Shows Off New Look, Android App Joins the Party

Microsoft has revamped SkyDrive with a new UI and updated the website's design in preparation for the Windows 8 launch, with a SkyDrive Android App launch imminent. 

GageIn Focuses on Easy Information Discovery in Updated Sales Platform

Sales/marketing intelligence provider GageIn has released a major upgrade to its signature platform. GageIn v2.0 features improvements and enhancements to homepage navigation and email functionality, among other changes.

Webinar Redux: Rethinking Web Engagement - Leading with Content Marketing

Digital marketing is being disrupted. New technologies, including social media, and increased consumer sophistication are requiring digital marketers to rethink how they engage their audiences.

As detailed in CMSWire's August 8th webinar, “Rethinking Web Engagement - Leading with Content Marketing,” by changing their approach to a content- and journey-centric marketing strategy, marketers can weather this change and distance themselves from the competition.

Read on for a recap of the webinar content and to access the full recording of the event.

Mobile Development Platform AnyPresence Debuts with Strong Enterprise Ties

More and more enterprise companies are cluing into the importance of mobile app development platforms and ecosystems, and new player AnyPresence just might have the right mix of security and agility for many businesses.

Hotmail Becoming as Microsoft Changes the Email Game

outlook_logo.PNG Microsoft has claimed over a million sign-ups on the first day of its new email service, with the promise of a far great experience through improved interaction with attachments and wider links to social media. With plans to migrate the millions of Microsoft Hotmail users, will it attract users from Yahoo, Gmail and other services?

iMeet Enterprise Level Video Conferencing Debuts Version 2.0

Longtime audio conferencing heavyweight PGI is ready to launch version 2.0 of its year-old iMeet video conferencing system.

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