Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Blogs News & Articles

What the WordPress Community Wants, Likes

According to WordPress, there are 69,774,073 websites in the world using its platform. Recently, it surveyed its community to better understand what they love, what they hate, and what they want to see in 2012.

WordPress.com Competes With Google, Launches WordAds

wordpress_logo_20112.jpg WordPress.com is finally giving its bloggers the opportunity to earn a little revenue from their well-crafted words, and taking a jab at Google simultaneously.

Buddy Media Acquires Spinback: E-Commerce Gets More Social

Buddy Media LogoMarketing professionals are increasingly turning to social media to run promotions and word-of-mouth campaigns. Effective campaigns usually require mechanisms for tracking ROI and reach, and one such tool that can be used for this type of social analytics is Spinback. The New York-based startup has recently been acquired by Facebook marketing solutions provider Buddy Media.

The Reality of Social Media Usage in the Enterprise

As companies become aware of the value of social media, more than ever they are using social media platforms. Despite their best efforts, however, recent studies suggest that at the corporate level, companies are still struggling to take full advantage of the ways that social media can engage customers, promote their brand and provide valuable feedback for the way ahead.

ThoughtFarmer 4.0: Social Intranet Meets Document Management

thoughtfarmer_logo_2009.jpgCombining document management and social, ThoughtFarmer (news, site) helps unify work and working together.

Content Strategy: The Appeal of Curating Online News

When we last debated content v. context, the word curation came up. For some it was an inaccurate term, best reserved for art historians and museum directors than online web strategists. Yet, it’s not surprising that many content curators can be found among the news industry.

Oracle BPM 11g: Business Process Management Gets Social

logo-oracle.gif Last week Oracle) announced a major upgrade to its enterprise content management suite. This week it has announced it is upgrading its Business Process Management suite.

Web Publishing Roll-up: A New Social Platform for Women Only, Goodbye Pay Walls?

This week web publishing brings collaboration among countries, an examination of pay walls, big and small and a French women's blog aggregator.

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A New Community for Web and Intranet Managers

communexions_logo_2010.jpg Intranets have come a long way since the 1.0 versions full of static pages and dreary corporate information. Web and Intranet managers find themselves trying to figure out how to make use of the new social tools within their intranet. A new community, called Communexions may be able to help you do just that.

Forrester Says More CEOs Need to Tweet and Blog

To tweet or not to tweet? Is that STILL the question? For many CEOs it is.

According to Forrester Research Chief Executive Officer, George Colony, “within 15 years CEOs will need to know the ins and outs of new media, social network technologies and social communities before they get the job.” As you can imagine his prediction caused a few rumbles from the audience at Thursday’s Forrester Marketing Forum 2010 conference in Los Angeles.

Webby Award Nominees Announced

logo_webbyawards_md.pngThis week the Webby Award Nominees were announced. Presented by the International Academy of Digital Arts and Sciences, the Webby Awards honor excellence on the Internet.

FatWire Adds Social Computing Modules to WEM Suite

fatwire_logo_2009.jpgFatWire (news, site) beefs up its Web Experience Management Suite with the introduction of two new modules Community Server and Gadget Server.

Xerox Moves into Social Media Space with New CRM Release

xerox_logo_2009.jpg The recent Xerox (news, site) acquisition of Affiliated Computer Services, Inc.  (ACS) turned into the release of an advanced customer relationship management product that will search the web for all and any reference or information about a specified subject and pull all that information into a single database for analysis and review.

The Newspaper Club Lets You Design and Print Your Own Newspaper

newspaperclub_logo.png

Did you work on your high school newspaper or yearbook? If so, there’s a new club in town. No tryouts necessary. All you have to do is sign up and those days of dreaming about being your own publisher are over. Thanks to the Newspaper Club, a new London-based startup, anyone can print their own 12-page newspaper.

Web Publishing Roll-up: Blogs, Corporate Culture and Capitalism

This week web publishing goes blogging. From intranet corporate behaviors to online newspapers, blogs are making headlines.

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