Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Book Reviews News & Articles

Book Review: Social Media in Business

When I cracked open the e-pages of Steve Nicholls' new book, Social Media in Business, I was immediately hooked, especially when I read this:

"Organizational problems are really cleverly disguised people issues. Social media is a people issue; the technology is the enabler. The attitudes and beliefs of people will be more important than the technical issues."

Those words, in a book targeted at those in the enterprise, are the first CIOs, CTOs, CEOs and others in the C-suite will read (provided the read the preface). It’s refreshing as well as revolutionary. And that’s the point.

Book Review: Intranet Management Handbook

Martin White, Managing Director of Intranet Focus Ltd in the UK has a new book out called the 'Intranet Management Handbook'. So, what do I think of this book? I will start with the succinct summary -- this is a truly superb book that will be incredibly valuable to intranet managers, intranet teams and the executives responsible for them in any organization. 

Book Review: Enterprise Social Technology

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If you were going to write a book about social technology, would you write it in isolation or would you use the wisdom of the crowds? Scott Klososky chose to crowdsource the content of his recent book, Enterprise Social Technology: Helping Organizations Harness the Power of Social Media, Social Networking and Social Relevance.

Beginning Joomla! A Good Offering For Newbie Web Publishers

Joomla Book review

Aspiring web designers, listen up! In case you didn’t know, Joomla! is one of the premier open source content management systems for publishing content on the internet. And now there’s a book that will teach you, the uninitiated, the glories of Joomla! content management. Beginning Joomla! , by Dan Rahmel guides the green reader through comprehensive, step-by-step methods of setting up and running a Joomla! website.

Book Review: Design Accessible Web Sites

Design Accessible Websites

Too often in our plight to design beautiful, engaging websites, we overlook the unique abilities and disabilities of our users. Sure, we know their demographics, their wants, their desires and maybe even their top tasks. But do we really design with their abilities in mind?

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