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Business Intelligence News & Analysis

Benioff Spills Beans Early: Salesforce Intros Analytics Cloud #DF14

Apparently Salesforce CEO Marc Benioff couldn’t resist. Almost 12 hours before the embargo was scheduled to lift, he announced, via Twitter, that his company is launching Salesforce Analytics Cloud, Wave. 

He clearly wanted the most enthusiastic of his 123,000 followers to check it out in the App Store, and to give reporters a heads-up that he, himself, was breaking the embargo.

The launch of Salesforce’s sixth cloud wasn’t actually a secret, anyways. Benioff had leaked that it was coming, again via Twitter, last month.

Top 10 Strategic Tech Trends for 2015 #GartnerSYM [Infographic]

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Can’t get enough of lists? Another Top 10 was revealed during Gartner’s Symposium/ITxpo 2014 in Orlando, Fla., this time focusing on technology trends for the coming year. 

“It all starts with digital business,” said David W. Cearley, Vice President and Gartner Fellow. “Welcome to your digitized future.” In presenting the trends, Cearley noted that strategic trends are those likely to have the biggest impact in the next three years.

The 2015 trends fall into three groups:

  1. Merging the Real and Virtual World
  2. Intelligence Everywhere
  3. Emergence of the New IT Reality

Top 10 Strategic Predictions for 2015 and Beyond #GartnerSYM

Gartner’s Symposium/ITxpo 2014 in Orlando, Fla. is in full swing — and the Twitter stream is abuzz with snippets and quotes from keynotes and sessions focusing on a digital first world, business units as technology startups, the rise of smart machines and digital humanism – all feeding the event’s theme around digital business.

This morning Microsoft CEO Satya Nadella seemed to captivate the audience during a packed keynote. He emphasized that the company wants to excel at "productivity, broadly defined" and "getting the platforms right." He also stressed the company's commitment to the Internet of Things, noting:

Of course, no Gartner gathering is complete without predictions. Daryl Plummer, vice president and Gartner Fellow, gave attendees a peek at Gartner’s Top 10 Strategic Predictions for 2015 and Beyond and how they impact the strategy and direction of IT and business.

Entitled, “Digital Business is Driving ‘Big Change,’” Gartner’s list makes it clear that, for businesses to survive in the digital world, they need to invest in customer experience and people.

Connecticut Judge Gives Gartner More Time to Answer Lawsuit

Don't expect a quick resolution of the lawsuit that pits NetScout Systems against the Gartner Group. Just yesterday, Connecticut Superior Court Judge Charles T. Lee approved the request of Gartner attorneys to extend the deadline to respond.

The decision pushes the deadline for Gartner to respond to Oct. 20 — and pushes the deadline for Netscout to respond to Dec. 22.

In a motion for extension of time to plead, Gartner attorneys Frederick Gold, Andrew Zeitlin and Diane Polletta explain they need additional time to respond to "undertake appropriate factual and legal analysis" and prepare an appropriate response. Netscout attorneys Michael Blanchard and Jason Frank did not object, as long as their client received a reciprocal extension.

Are Analytics Firms Undervalued? TIBCO Sells at a Premium

Stop the presses -- or at least the rumors. We now know who will buy middleware analytics provider Tibco: Vista Equity Partners, a private equity firm.

At $4.3 billion, it is the largest tech buyout this year.

And worried Tibco shareholders who have seen their investments slide by as much as 23 percent in the past year, should be relieved to cut their losses a bit. In the last week the stock was trading as high as $20 per share. Vista is paying $24.
 

The Accidental Analyst

2014-15-September-Double-Vision.jpgIt’s no secret that the use of data analysis as a means to improve decision making is increasingly becoming a requirement for companies that want to remain competitive and employees that want to remain relevant. With that in mind, let's take a look at your most popular, most overworked and quite possibly, most important co-worker -- the accidental analyst.

Beating the Spreadsheet Blues

Remember the old days when it seemed that all you need to know from your computer is how to save a Microsoft Excel file? If you are a marketer those days seem rosy compared to what’s happening in digital media. 

New ways of capturing data has introduced challenges in inspecting data and developing models.  Marketers with a limited knowledge of traditional query language must access data. And as I wrote in the post, How Marketers Can Get A Better Handle On Their Data, new markup language elements raises the number of ways data can be associated with web and app elements.  This has increased the ways the data can be used in calculations for desired results.

Because of this new data challenge, analytic solution providers have created a number of options to simplify data usage.

Is Tableau a Canvas for Innovation? #data14

2014-10-September-Tableau.jpgUnleash creativity and the world will never be the same.

The words could belong to Walt Disney, Steve Jobs, Pablo Picasso -- but they were coined by the CEO of Tableau, a fast growing software company. It trades on the NASDAQ under the ticker symbol DATA.

Addressing a sold out audience at Tableau’s user conference being held in Seattle this week, CEO Christian Chabot proclaimed that the next wave of computing will be less about automating the routine and more about discovering and leveraging “the tremendous creative potential of our minds.”

Key Drivers of Analytics Success

2014-03-September-Jackpot-Winner.jpgOrganizations have hit the jackpot of data. With unprecedented visibility into every type of data, organizations across every vertical -- be it healthcare, retail, manufacturing or finance -- are turning to analytics to make well-informed decisions and bring value to their bottom lines.

Risk Analysis: The Missing Piece in Authentication

Traditional identity and access management strategies aren't enough anymore. As modern threats continue to emerge and evolve, organizations need a multitude of authentication technologies to control and grant access to their resources, including multi-factor authentication. 

Multi-factor authentication has long been a staple for “secure” access to resources. It is usually a combination of at least two of the following:

  • Something you know (e.g. password, PIN, or pattern)
  • Something you have (e.g. smart card, mobile phone, X.509 certificate, hard token)
  • Something you are (e.g. biometrics)

That makes means it is much stronger authentication than username and password alone. 

Gleanster Names Leaders in 4 Key Software Categories

customer experience, Gleanster Research's Leaders in Four Key Software Categories

It's not the Gartner Magic Quadrant. It's not the Forrester Wave.

And that's exactly what Ian Michiels likes about it. Michiels' firm, Gleanster Research, has produced four software industry ranking reports. 

Gleanster calls each of them a FLASH, and the latest come in the areas of marketing automation, business intelligence, social engagement and web content management.

"What I like about our FLASH approach is it offers a different perspective than Forrester or Gartner," said Michiels, CEO and principal of the Pleasanton, Calif.-based research firm. "It's not about market presence or vision, which have value. And it's not biased by analyst opinion or relationships with Gleanster."

Gartner Names 7 'Hype Cycle' Technologies

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Driving your organization down the road to digital business? If you are, Gartner has identified seven emerging and established technologies that may help assure a smoother journey.

The recently published 2014 Gartner Hype Cycle Special Report identifies them as: Internet of Things and operational technologies, mobile infrastructure, enterprise mobility management (EMM), analytics, big data, social and cloud. But don’t get too hooked on these goodies, because there are more technologies just starting to emerge.

The report is the result of an evolution of over 2000 technologies, services and trends in 119 different areas over the past year.

Why BI's Late Movers are Big Data's Early Adopters

Big Data, 2014-12-August-Leading-the-Band.jpgThe explosion in popularity of new business intelligence platforms and data warehouse technologies throughout the 1990s was well documented. But while companies in a broad range of industries including financial services, high-tech and retail were quick to embrace the newfound ability to analyze past business performance, most universities, hospitals and pharmaceutical companies remained quietly on the sidelines.

Two decades later, another major wave of technological innovation is sweeping over the IT landscape in the form of modern big data analytics solutions. Only this time, the script has been flipped.

How Vendors Learn to Play the Gartner Game

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We've never mastered the art of the crystal ball here at CMSWire. So don't expect us to tell you who will ultimately prevail in the newly filed lawsuit that pits NetScout Systems against the Gartner Group.

NetScout, a Westford, Mass.-based computer performance management provider, filed the lawsuit last week over allegations of "corporate defamation" arising out of the business research practices of Stamford-based Gartner.

NetScout doesn't like being called a "challenger" rather than "leader" in one of Gartner's Magic Quadrant industry reports — especially because it thinks its ranking is based, in part, by its unwillingness to "pay to play."

Magical thinking? Maybe. But this isn't the first time Gartner has been sued by one of the vendors it ranks, and there's no reason to expect it will be the last.

Vendor Sues Gartner Over Magic Quadrant 'Pay to Play' Model

customer experience, Vendor Lawsuit: Gartner's Magic Quadrant Is 'Pay to Play' ModelA computer performance management provider seeks monetary damages in a lawsuit filed this week against Gartner Inc. after the IT research giant named the vendor a "challenger" and not a "leader" in one of its Magic Quadrant industry reports.

NetScout Systems, based in Westford, Mass., filed the lawsuit in Connecticut Superior Court Tuesday under the Connecticut Unfair Trade Practices Act for "corporate defamation arising out of Gartner’s information technology research business practices."

"Gartner is not independent, objective or unbiased," NetScout claimed in its lawsuit, "and its business model is extortionate by its very nature. Its substantial success is due to the worst kept secret in the IT industry: Gartner has a 'pay-to-play' business model that by its design rewards Gartner clients who spend substantial sums on its various services by ranking them favorably in its influential Magic Quadrant research reports and punishes technology companies that choose not to spend substantial sums on Gartner services." 

NetScout reported in its lawsuit it has not paid Gartner for consulting services in the past five years.

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