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Business Intelligence News & Analysis

Will IBM's Watson Change the Customer Experience? #NRF14

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IBM CEO Ginni Rometty took the Watson story on the road yesterday when she addressed a crowd of 35.000 at the National Retail Federation's 103rd Annual Convention and EXPO in New York City. Like almost every tech CEO who has stood on a stage in the past thirty-six months, she opened with the “social, mobile, big data, cloud” mantra, calling data the “next generation's natural resource."

But as she spoke, it became clear that Rometty had something to offer that other CEO’s did not, IBM Watson, the technology that beat Ken Jennings at Jeopardy. Until recently many of us have thought of Watson as an Encyclopedia and Search Engine on steroids, but it’s actually much more than that. 

IBM's Billion Dollar Bet on Watson is a Big Deal - And it Could Work

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Yes, yes, we’ve read the Wall St. Journal and are well aware of the fact that IBM Watson’s leaked business results fall short of expectations. So what? 

If Watson is the cognitive computing success we think it could be that won’t matter ten years from now. By then Watson will have been instrumental in teaching Cleveland Clinic medical students to practice the art of medicine (Watson will be handling much of the research and science) and to save more lives. It will have helped pharmaceutical and medical researchers bring new, safe therapies to market faster.

It will have helped retailers and service providers make suggestions that are actually relevant, by learning from what you do and do not like and get it right much better than today’s machine learning solutions. And it will enable customer support services to actually be helpful.

Heck, I might not even need to read the microscopic-sized serial numbers off of my devices when they break down. Watson will already know the make, model  and other minutia I’m now asked for when I cry out for help.

Forget Jeopardy - IBM's Watson Has an Enterprise Play, $1 Billion and a Place in NYC

IBM Watson - Big DataKen Jennings, fear not -- IBM’s Watson no longer has eyes for you.

Later today, Big Blue will announce the launch of its Watson Group, a big data analytics unit that will provide products and services geared toward the enterprise, researchers, academics and who knows who else. 

Cloudera's Enterprise Data Hub Rises to the Call of Amazon's AWS

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Someone joked at Strata and Hadoop World earlier this year that Cloudera was ahead of its time when it chose its name. “You should have called it On-premise era,” said the would-be comedian, referring to the fact that Cloudera and most other enterprise-grade Hadoop distros live in the data center.

That joke becomes a little less funny today when Cloudera announces that its Enterprise Data Platform is now certified and available for deployment on the Amazon Web Services (AWS) cloud.

4 Enterprise Software Drivers For 2014

Enterprise software spending will recover next year driven by the combined forces of cloud computing, data management, mobile applications and social business, according to new research from Gartner. 

IBM Offers New Big Data Platform for Customer Insights

IBM has taken another step toward helping enterprises gain more insight from all of their data. The new technique enables them to combine big data from distributed cloud services with data stored on local IT systems. 

HP Autonomy Unleashes New Data Recovery Vision with Data Protector v8.1

HP Autonomy (HPA) has just announced Data Protector v8.1 will be available in January. While it comes with a bunch of new features, the real significance of this release will be the introduction of an entirely new way of looking at and implementing data recovery.

SiSense 'Breaks the Rules of Physics' at Big Data Conference #strataconf

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A new big data solution promises to do more than help businesses analyze massive amounts information. It's actually "breaking the laws of physics," said Eldad Farkash, co-founder and chief technology officer at SiSense.

SiSense, a three-year-old developer of big data analytics software, announced patent-pending technology at the O'Reilly Strata + Hadoop World 2013 conference in New York City this morning.

Alteryx + Revolution Analytics Partner to Deliver First Class Business Intelligence to All

What’s the difference between the best solution money can buy and the best solution? It may very well be nothing more than the price.

Microsoft Adds Q+A Search, Improved 3D Data Mapping To Office 365 Analytics

Microsoft has just upped the ante again in the productivity suite space with the addition of a bunch of new features to its Power BI for Office 365. Among the new additions is natural language search and 3D mapping visualizations, which combined will bring impressive 3D analytics visualizations to Office 365 users.

Social Competitive Intelligence Answers the 'So What?' Question

Customer Experience, Social Competitive Intelligence Answers the 'So What?' QuestionBoth business intelligence and competitive intelligence crunch big data to deliver answers to the questions, “what happened?” and “how did that happen?” Only a social competitive intelligence framework can answer the most important question, “so what?”

SAP Buys KXEN For Easy-To-Use Predictive Analytics For Business Users

predictive analytics, big data, sap SAP has just announced that it will expand its analytics portfolio with the acquisition of San Francisco-based KXEN, which provides easy-to-use predictive analytics tools for business users. 

Viewpoints: SharePoint On Premises vs. Office 365 - Take Off the Rose Colored Glasses

ViewPoint, SharePoint, Information ManagementShould organizations choose Office 365 over SharePoint on-premises as their SharePoint solution?

This is the million dollar question that organizations are faced with today.

Government CIOs Prioritize Business Intelligence, Analytics, IT Management as Role Changes

Information Management, Government IT spending, CIOs Prioritize Business Intelligence, Analytics, IT Management As Role ChangesEven if there are signs of improvement for the US economy, government Chief Information Officers (CIOs) face stagnant IT budgets and pressure to reduce costs while delivering tangible business results.

Birst To Aggressively Market Cloud-Based Business Intelligence Offering With US$ 38m Funding

Birst business intelligence analytics dashboard call center Birst business intelligence analytics dashboard (call center)

Cloud-based business intelligence vendor Birst has announced that it has secured US$ 38 million in funding that will be used almost exclusively to expand its operations globally, particularly in Europe and Asia.

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