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Business Intelligence News & Analysis

GRC Roll-up: Kofax Offers BPM Compliance, Axceler's SharePoint Governance Program

This week there are a number of upgrades and releases following the July 4th celebrations, including an upgrade to Kofax’s TotalAgility offering and an upgrade to Clearwater’s HIPAA security assessment products. Axceler offers a new program for SharePoint governance, while QlikTech buys Expressor.

Oracle's New Retail Analytics Release Offers Better Customer Insights

Oracle logo 6412.png A last June release in the customer experience management space is from Oracle. While the value of customer experience management cannot be overestimated, without customer insights, it’s not very effective. To provide that, Oracle has just released Oracle Retail Customer Analytics.

Maximizing ROI in Customer Experience Through Convergence of Technologies

As business executives see the potential of technology to transform customer channels and the customer experience, their view of technology has leapfrogged conventional ideas of IT.”  Dave Aron, Vice President and Gartner Fellow

This statement and the study that it is based on indicate that CIOs are progressively favoring technologies like business intelligence (BI) and analytics, mobility and cloud computing in order to maximize customer experience management (CXM) by skewing business priorities related to customer satisfaction.

Red Hat Releases Updated Business Rules Platform, New NoSQL Database

Red Hat has been pumping out new releases this month, but I suppose you don’t become the first open source vendor to reach a billion dollars in annual revenue by slacking. Last week Red Hat rolled out two new releases, a brand new in-memory database and changes to its platform-as-a-service (PaaS) offering, OpenShift. The week is just beginning and it has already announced new versions of three products.

SharePoint 2010 Insights: BI for Everyone

This is the sixth article in this series “What is this SharePoint thing all about anyway?” In this installation we are going to look at the Business Intelligence features that are included in SharePoint 2010.

GRC Roll-up: MetaVis Supports Office 365 for Gov, Recommind's SharePoint Module

This week, it seems everyone is concerned about finding the right information in the right place. MetaVis makes its migration tools compatible with Office 365 for Government, Recommind adds a SharePoint module for Decisiv Search, DiscoverReady and Equivio extend their partnership, while QlikTech buys Expressor.

IBM: Mobility, Collaborative, Social Business Top CEO Priorities

ibm_logo_2010.jpg Every year, IBM produces a number of reports that gauge how the market for different elements of IT is changing. One of the more useful ones is the study of midmarket CEOs and what they are doing in the IT space. This year, the study shows, they are doing collaboration and mobility.

Forrester: Planning for Risk and Compliance

It’s not an accident that risk and compliance are steadily gaining ground as concerns in the IT industry in light of the financial and regulatory scandals over the past decade. Companies are increasingly turning to enterprise software to help with these problems. But, as Forrester points out in a recent paper, software without planning is just an unnecessary financial burden.

Zoho Provides Link Between CRM, Business Intelligence

 Zoho Provides Link Between CRM, Business IntelligenceLast month, Zoho launched a website builder tool designed to help non-technical users. This month, it continues its quest for simplification by releasing Zoho CRM – Reports integration, which will give Zoho CRM users access to advanced analytics features.

Friend or Foe? How Big Data is Perceived

I really do like it when mainstream media pick up on trends that folks like us have been talking about for some time. To me, it validates its significance, even if some of the topics need to be simplified to appeal to the masses. However, sometimes it annoys me when those in the media get it wrong. Case in point: on Monday, Dennis Overbye for the New York Times wrote a seemingly harmless human interest story about big data.

Enhancements to IBM Smarter Computing Initiative Help Us Work Smarter, Not Harder

Enhancements to IBM Smarter Computing Initiative Help Us Work Smarter, Not HarderBig Data is not indicative of having a bigger brain. In fact, it seems that the bigger your data, the more overwhelmed companies are about developing smarter strategies about how to handle accelerated data growth. Fortunately, IBM has launched a few updates aimed at helping a broader and more diverse set of enterprise customers manage and process growing volumes of data smarter and more efficiently.

IBM Expands SmartCloud, Offers Easier App Building, Moves PaaS to Pilot

ibm_logo_2010.jpg It took a while to figure it out from the press release, but IBM has upgraded its SmartCloud 2.1, which comes with a number of enhancements that is going to make working with Big Blue‘s cloud a lot easier, and to all appearances, a lot more productive.

2012 CODiE Award Winners Include SpringCM, Pervasive, Citrix, Coverity

2012 CODiE Award Winners Include SpringCM, Pervasive, Citrix, CoverityIn the 2012 CODiE Awards for the Business Software Industry, SpringCM, Pervasive Software, Citrix Online and Coverity Inc. get recognized.

Kapow, Informatica Lasso Hard-to-Reach Big Data

Kapow, Informatica Lasso Hard-to-Reach DataThe problem with using data to make critical business decisions is not only that there is so much of it, but, increasingly, it’s in hard-to-reach locations -- social media, Web and cloud apps. Now, Kapow Software and Informatica Corporation are working to do something about that.

Gartner's Cool Vendors for Content Analytics Make It Easier to Learn From Your Data

This week alone, analytics has been a hot topic. Call it what you want -- Business Intelligence, Sentiment Analysis or Social Reporting -- it can all tell you a lot about what’s going online, around your brand and your customers. Big Data isn’t just for information management. It also applies to marketing. This week also brought up Gartner’s Cool Vendors reports, one of which features those in the content analytics space. Let’s take a look at the companies that topped its list.

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