HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Christian Buckley News & Analysis

Where User Experience Should Fit in SharePoint's Roadmap

SharePoint, 2014-08-August-Jigsaw-Puzzle.jpgMany people have singled out SharePoint's user experience (UX) as one of the main culprits in lagging adoption and engagement numbers since the launch of the platform. Arguably it wasn't until the 2010 version that Microsoft took targeted steps to remedy this, adding important usability improvements and social capabilities. It was also during the SharePoint 2010 release timeframe that the partner ecosystem grew to support design and UX. This expansion introduced new options for customers, as well as provided feedback and direction for Microsoft, leading to further enhancements in the SharePoint 2013 release, including mobile enhancements and the support of device channels.

But even with SharePoint 2013's focus on the presentation layer and ongoing UX developments inside of Office 365 -- such as deeper integration with Yammer, PowerBI and the Delve (formerly Codename Oslo) interface -- has it been enough to improve adoption and engagement?

Focus on the Last Mile of SharePoint Automation

2014-30-July-Long-Road.jpgThe rise of social and collaborative networks has changed the nature of the business interaction. The inbox and the Rolodex have become foreign to us. We expect instant access, constant updates and alerts, and data about every aspect of our lives to be readily available. We expect common business activities to be automated, streamlined, easy. Many of our measurements for success in business (certainly from the information worker's standpoint) revolve around the quality of the user experience we receive -- or create for our customers.  

When surrounded by a team of people, it is easy enough get the necessary help from others to work through a complex or confusing business process. However, as an employee in a remote office, most of your daily information worker activities are likely self-driven. Many of the interactions that require involvement from others, who may be located in another time zone, can take time and reduce your productivity while you are waiting. Suddenly it is not just about identifying the right person for an approval or feedback but about balancing their availability against your project and time constraints.

5 Steps for Building a SharePoint Migration Plan

2014-25-june-birds

From all outward appearances, we seem to have turned a corner with SharePoint 2013 migrations. Compared to previous versions, SharePoint 2013 has experienced a relatively slow adoption cycle as organizations paused to understand the impacts of the new release -- and to understand, in many cases, their cloud strategies.

Migrations to the latest version seem to now be increasing speed. Since the SharePoint Conference in Las Vegas earlier this year, my own observation is that more companies are approving budgets and updating plans, and with that movement and more firm cloud strategies in place, we are also seeing an increased interest in SharePoint Online and Office 365.

The Future of SharePoint and the Social Pivot

SharePoint and the Social PivotEveryone wants to understand the future roadmap of SharePoint. There is no shortage of content and discussion around Microsoft’s every move in the content management and collaboration space, with both angst and praise expressed about each individual feature and announcement. As with the idiom "not see the forest for the trees," focus too much on the short term features and you may lose sight of the broader SharePoint platform strategy.

SharePoint Strategy: Focus on Productivity Improvements

SharePoint Strategy: Focus on Productivity ImprovementsWith an updated platform release, companies often reflect on the state and well-being of their existing investments, asking themselves whether a move to the newest version is necessary, or possible. The same can be said for reviews of SharePoint implementations. A common question from executives to the teams and stakeholders who own and manage SharePoint is "How productive are our end users in SharePoint?"

CMSWire's Top Contributors 2013 - Christian Buckley

cbuckley.jpgChristian Buckley takes the "Evangelist" part of his title very seriously. He travels the world to spread the good word of SharePoint, speaking at conferences, attending meetings, contributing articles.  I suspect Christian lives in an alternative universe where there are more hours in the day than in yours or mine. 

Insights into SharePoint Replication

When I joined Microsoft back in 2006 to help build out the Microsoft Managed Services offerings -- a precursor to the SharePoint Online platform within Office365 -- I spent a good deal of time talking with customers and partners about improving the performance of SharePoint across multiple locations: from deployment and architectural best-practices, to content synchronization and WAN optimization.

I always loved the customer interactions, working directly with the end user and administrators, and pushing that feedback back to the product teams. In my current role as a technology evangelist, I spend a good portion of my time with customers and partners, listening to their experiences, providing guidance where I can, and doing my best to surface questions and issues when I don't know the answer.

Social Collaboration's Analytics Gap

Social Business, Social Collaboration's Analytics GapMetrics are the key to driving end user adoption. Unfortunately, social collaboration has an analytics gap. 

A Holistic Approach to Successful Collaboration

Social Business: A Holistic Approach to Successful CollaborationCollaboration is not a tool; it is not a set of features. Collaboration has more to do with establishing communication patterns within your organization and across your partner and customer networks, so that these patterns soon become incorporated into the very fabric of your business.

What It Means to Measure Social ROI #e2conf

Measuring Social Business ROI.jpgOne of the greatest aspects of my job is that I am able to regularly take a deep dive into some of the difficult questions of the day, sometimes providing research and insights into the social networking and enterprise collaboration questions on the minds of analysts and executives alike. Today's question? What is the return on investment (ROI) of social?

SharePoint, Chatter, Jive, Oh My! 5 Tips for Safe Collaboration Across All Platforms

Social Business Safe Collaboration TipsBlame it on the Consumerization of IT, the "bring your own device" movement, the seemingly inescapable trend of all things moving toward the cloud, or the cyclical move from single-vendor solutions to best-of-breed (a cycle that seems to repeat itself every five to seven years). Regardless of these trends or cycles, collaboration environments within the enterprise are rapidly expanding. 

Four Ways to Build Confidence in Your SharePoint Governance Strategy

4 ways to build SharePoint Governance ConfidenceIn a series of surveys last year of more than 1,000 SharePoint administrators and business professionals, much was learned about how people "perceived" their organizations to be handling their SharePoint governance strategy. The data showed a large gap between those perceptions and what governance actually looked like inside businesses. 

Seven Steps to a Successful SharePoint Governance Plan

As a SharePoint MVP, active member of the global SharePoint community, an experienced project manager with knowledge of SharePoint business user topics, I am often asked "What are the best practices for SharePoint governance?"

How to Maintain a Governance Strategy in the Cloud

A lot of thought goes into the decision to move part or all of a company's resources to the cloud, but one thing often goes ignored: governance.

How the Cloud is Impacting SharePoint 2013

The nature of how we collaborate has evolved.

Displaying 1-15 of 41 results

< Previous 1 2 3 Next >