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Cloud Computing News & Analysis

Oracle Updates Service Cloud, Releases Mobile Agent iPad App

Oracle Updates Service Cloud, Releases Mobile Agent iPad App Mobile devices are a main way of getting in touch with companies' contact centers, and Oracle has updated its Service Cloud and released a mobile agent iPad app to address these complex events.

Box Acquires Folders to Bolster iOS App Offering

The amount of tools available to users of file sharing platform Box has been added to with the company’s recent acquisition of Folders, an iOS cloud storage client.

Behance Mobile App Creator Thumb Labs Joins Adobe

Mobile app provider Thumb Labs has announced it's been acquired by Adobe, a move that the company hints is connected to its continued relationship with the Behance application.

IBM Speeds SmartCloud Data Analysis with BLU Acceleration

More big data goodness on the IBM SmartCloud. This time, the result is an increase in the speed of reporting and analytics as well as the availability of SAP’s in-memory database the SAP High Performance Analytics Appliance (SAP HANA), and at the core of the announcement, its new BLU Acceleration technology.

5 Ways Enterprise Collaboration in the Cloud Brings Business Value

Oracle may have outlined how the inability to break-down information silos was negating many of the positive benefits of the cloud yesterday, but today Forbes highlights yet again the business value of the cloud, particularly in facilitation with effective enterprise collaboration.

Oracle: 4 Reasons Why Information Silos Are Hindering Cloud Advantages

 While concerns over cloud deployments are now a thing of the past, the cloud is still proving difficult for many enterprises. In fact, new research form Oracle shows that the dual promise of business efficiency and IT agility is still eluding many enterprises.

Box Partners with MobileIron for AppConnect Mobile Security

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Mobile security is one of IT’s biggest headaches, especially in this age of Bring-Your-Own-Device. To help out, online storage/content sharing service Box has undertaken a new partnership with mobile security provider MobileIron and launched a new mobile app, Box for MobileIron AppConnect. 

Google I/O 2013 Day 1 Wrap Up: Search, Mobile + Cloud Updates

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Voice search in Google's Chrome browser now features hands free search by saying the phrase, "Okay, Google."

Once a year, Google throws its I/O developers conference, and day one in 2013 featured plenty of updates about the company's most popular search, mobile and cloud products including a hands free voice search feature for laptops and desktops.

Jive StreamOnce Connects Exchange, Gmail, Dropbox; Salesforce, SAP Soon

JiveStreamOnce_ex.png Following the acquisition of StreamOnce, which was announced in the Q1 earnings at the end of April, Jive Software has already started releasing products around the buy. Today, it announces the release of StreamOnce that ultimately will bring a whole pile of major business applications into a single place.

Salesforce Chatter for iOS Now with File Sharing

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Sharing files in the cloud is now possible in the Salesforce Chatter Mobile app for iOS, and a new day has dawned for mobile teams using iPads and iPhones to get work done away from their offices.

SAP Launches HANA Enterprise Cloud, Integrates OpenText ECM Suite with SAP Business Suite

Just in time for its Sapphire Now conference this week, SAP has released a deluge of product and partnership updates including the debut of HANA Enterprise Cloud and HANA powered OpenText for SAP Solutions.

This Week: How Customer Experience Trumps Price + Social Intranets & Performance

The Best Customer Experience
New research from Forrester has determined that good customer experience trumps price when it comes to creating loyal customers. While you can't ignore price, make sure you are meeting the customer's needs first.

The Real Value of a Social Intranet
Social Intranets support the creation of quality work and knowledge sharing. In other words, social intranets cultivate high performers. That's something the traditional intranet could never do.

Getting Cloud-Ready
It's official, Yammer has joined the Office 365 team, bringing Microsoft's 3 key cloud services under one wing. EMC announced a cloud-ready version of Documentum and Dell updates its Boomi cloud integration platform. Should we take bets on what's on tap for next week in cloud?

Getting Started with Targeting & Personalization
Learn how to pair process with technology to drive deeper engagement and deliver more relevant experiences.
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Microsoft Yammer Sales Team Joining Up with Office 365

Sales teams for Microsoft's Yammer social network will join up with the Office 365 team, the company has announced, all the more easy to integrate the two technologies.

Japan-Based ChatWork Launches Collaboration Platform in U.S.

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Someday, a study will determine if business teams have become more -- or less -- collaborative because of all of the enterprise collaboration software now available. Another one emerged this week, with Japan-based ChatWork announcing the official entry into the U.S. market of its cloud collaboration solution. 

It's Not A Drive By - EMC Documentum's Industry Solutions Go Deep #MMTM13 #EMCWorld

It can’t be easy to call on customers who have a bone (or two) to pick with you. But EMC IIG (a.k.a. Documentum) President Rick Devenuti has spent the last five years doing exactly that … listening to their complaints, apologizing that his predecessor ignored their needs, promising to address their concerns, and asking for their patience while he built solutions that would not only meet their needs but also delight them. 

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