Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Collaboration News & Articles

Video Blog: Leveraging Office 365 for Project Collaboration - Automating Business Processes with SharePoint Online

Change control can be an issue if you’re managing a project largely using email. SharePoint Online contains robust out-of-the-box change control capabilities to help you keep project documentation manageable and clean.

Social Business Software - Solitary Child, Amongst Close Friends or Mr. Popular?

Many companies have by now heard the much vaunted benefits of social business software and want to, or have already started to implement these tools. Studies support this. Forrester Research forecasts that enterprise social software will grow into a US$ 6.4 billion market by 2016.

But first some murkiness needs to be cleared.

A New Avatar for Websites: Digital Communication and Collaboration Platform

This article focuses on how corporate websites and web channels are being affected by various factors such as the ubiquitous presence of smartphones and the influence of social media. It also suggests possible actions CXOs can take to retain their customers and if possible, to also attract new customer segments. Finally, it points out the birth of a new sibling to web channels, namely, the mobile channel.

ADAM Software Partners with ConceptShare to Address Cross-media Collaboration

Media workflow/marketing solutions provider ADAM Software is partnering with collaboration platform vendor ConceptShare to develop cross-media collaboration solutions. The companies hope to aid marketers in communicating faster and more efficiently around media files.

SharePoint 2010 Communities: An Integrated Collaboration Platform

This is the third article in the series “What is This SharePoint Thing All About Anyway?” and in this article we are going to be looking at the concept of SharePoint Communities and how you could use them to improve your current working environment.

Video Blog: Leveraging Office 365 for Project Collaboration - Create Visual Reports with Dashboard

Dashboards are a pretty hot topic these days in online applications. Dashboards let you place frequently accessed information all on one single page and lend themselves particularly well to placing graphical info about your project in one place where it affords your team and senior stakeholders the ability to grab visual info quickly.

How Spam Paralyzed the Enterprise and Other Ways Social Business Misses the Mark

Imagine being in the throes of an exceptionally busy time at work, only to have your email box regularly deluged by a multi-week series of alerts regarding feminine napkins. Yes, this is a true story.

3 Ways Communication and Intranet Professionals Can Become Linchpins

Seth Godin describes a Linchpin in his best selling book "Linchpin: Are You Indispensable?" as:

the person who is indispensable, because they refuse to become an interchangeable part, someone who merely follows the manual...the linchpins leverage something internal, not external, to create a position of power and value.”

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Being Human: Why Knowledge Workers Need Adaptive Case Management

If a ghost, a werewolf and a vampire can appreciate how difficult it is Being Human, so can a BPM practitioner” -- Anonymous  

How important is the human factor in driving meaningful process improvements for your business?

Social Task Management: A View of the Future

shutterstock_59479390.jpg The social enterprise has the potential to transform the business landscape. New ways of communicating and collaborating are helping to break down the barriers between functional silos and geography. The end result will be more agile businesses fueled by better decision making and more efficient processes.

Microsoft Lands its Biggest Education Cloud Services Customer: The Indian Government

Microsoft Live at Edu.jpg Microsoft has found itself a big market for cloud services in India's national government. Starting this year, the Indian government will deploy Microsoft Software-as-a-Service solutions to about 7.5 million users in the education market.

Stuff Your Data in the Cubby With LogMeIn's New Cloud/Desktop Service

cubby_logo_2012.jpg If you're not satisfied with your existing cloud storage facility, then why not give the beta of Cubby a go. Billed as "one giant leap for your stuff", it offers a mix of local or 5GB of cloud storage and access from browsers, iPads and other devices for easy collaboration.

NewsGator Partners with StoredIQ for Collaboration, Compliance

Over the past years, many companies have joined forces with StoredIQ to build a successful business around the information management solution provider’s technologies and distribution channels. Recently, StoredIQ added NewsGator to their partner list. By doing so, NewsGator Social Sites 2010 customers will be able to manage their social data’s risks in an efficient and cost-effective way.

Box Announces OneCloud, 30+ iOS Apps

Box Announces OneCloud, 30+ iOS AppsBox announced Box OneCloud, a mobile framework that connects mobile content with apps. OneCloud already offers more than 30 iOS apps.

The Art of SharePoint Success: Architecture - Intranet & Collaboration Services

shutterstock_73909762.jpg The sun is shining and spring is in the air. What better way to spend the warmest day of the year in the UK than penning the latest episode of the Art of SharePoint Success?

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