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Content Strategy News & Analysis

Content Strategy: Keep Pretending Conversions Don't Matter

Did you know you are bombarded by 5,000 messages a day? And that it takes seven to nine interactions with a brand before you even begin to recognize it? Because of this overwhelming onslaught, are you only seeking recommendations from those within your social networks?

3 Free Feedburner Alternatives

feedburner-logo1.pngIn just a few weeks, Google will turn Feedburner’s API off. This comes months after the feed publisher’s Twitter and blog accounts were closed, its .jp domain was lost -- and more than a year after the API was formally depreciated. Why is this happening and what can you do to avoid disruption?

How To: Adding Depth to User Experience (UX) with Generalists and Hybrids

In Part 1 of this "UX How To" article I explained the families of roles within the user experience discipline; UX Specialists, UX Generalists and Hybrids. The Specialists, from research, strategy, design and front-end development, were covered in detail. Generalists and Hybrids float above and in-between. If UX is a discipline of science and art, Generalists are those who harness the talent within a business context. Hybrids are those who create possibility by successfully merging two thought patterns into one.

How To: Getting Started in User Experience (UX)

I have seen the question on Quora. I have seen the question on LinkedIn. I have seen the question on so many different online properties that I have lost count. The summarized question is: "How do I get started in learning about UX (User Experience)?". I have yet to see an answer that makes me believe that someone could take it and really move forward into learning the field and ultimately get a job. The biggest problem is that I don't find the question to be phrased in a way that a highly experienced UX professional can meaningfully answer without completely reframing the question.

Asking "How do I get started in learning UX?" or conversely "How do I become an expert at UX?" assumes there is a simplistic answer and belies a overly simplistic view of the wide range of disciplines that make up the genre of User Experience.

Content Strategy: The Perils of Search Engine Optimization

Search engine optimization (SEO) tactics often make it harder for customers to do what they need to do. 

Characters Welcome: How to Tell the Right Story #CMWorld

Characters Welcome: How to Tell the Right Story #CMWorldStorytelling has become a critical component of content marketing. Never has this been more apparent than at Content Marketing World 2012, where many of the speakers are helping us develop our inner storyteller. However, the types of stories being told have become rather interesting. Deana Goldasich told us to make the customer the hero, while Jenny Magic encouraged us to make our competitor our arch enemy and the customer the damsel in distress. Why is it so important for us to make our customers, competitors and companies characters in our own stories?
 

Overheard: What's New, Exciting in Content Marketing #CMWorld

ContentMarketingWorld_Logo.jpgI live, breathe and write about content marketing. I also attend a lot of conferences. This week I am at Content Marketing World 2012 in Columbus, Ohio. Because I sit through many keynotes and sessions, I have high expectations. I need to be engaged and learn new information regularly. This isn’t to say that I know everything there is to know about content marketing, but I have heard a lot of the same things. However, there is a difference between hearing the same old things, and hearing the same exciting things. Here are just a few of the exciting things being overheard at CMWorld. 

Marketing Automation Provider Pardot Upgrades Platform for Personalized Web Experience

pardot_logo.jpgB2B marketing automation provider Pardot has upgraded its platform with features that it said makes sales initiatives easier. 

Is SharePoint Integration a Mandatory WCM Requirement?

There are a lot of opinions about Microsoft Office SharePoint, some favorable and others less so, but no matter the camp you sit in, there is no denying it’s ubiquity in our organizations.

Journal from an Intranet Voyage: Assembling the Crew

When we last left our band of intrepid explorers of employee experience, I had explained our "big tent" strategy of inclusion along with how the cupcake approach to product strategy would be used to counter inclusion's seemingly inseparable compatriot, longer timelines.  We had just successfully avoided the pitfalls of a consensus culture and were now looking forward to identifying and selecting a vendor for a strategy engagement.

Great Mobile Sites Take More Than Just Writing

Thumbnail image for Mobile Site_McCarthy.jpgAs we all know, mobile and smartphone internet traffic is growing, but is still a minority of all web use, about 15-25 percent depending on the industry and has doubled in the last 12 months. So as the vast majority of internet users still get their access from a computer, you may be tempted to just stick with your website as is.

6 Ways to Repurpose Content - Even if You Think You Don't Have Any

Fresh content is great for social media, but sometimes deadlines, budget or writer's block get in the way. Take these tips to repurpose existing content from your business for social media.

Note to the Cord : Apple is Coming, Prepare to be Cut

The cable and satellite companies still seem to be in denial of the fact that dematerialization is coming. In the same way that encyclopedias have been dematerialized, their fate is upon them. Just like day planners have been dematerialized, their day of reckoning is at hand. Just like film and cameras have been dematerialized, the end is nigh. Apple TV is coming for you, cable and satellite companies, are you ready to join Encyclopedia Brittanica, Franklin Covey and Kodak in the not so exclusive club of irrelevant and waiting to expire?

Pinterest, Photo Sharing and What it Means for Customer Experience

Last week, Pinterest opened their site up to everyone -- no invitations required. And while the content sharing service’s popularity has soared, many companies are still trying to figure out how Pinterest fits into its marketing strategy. Thanks to an infographic released by Netbase & SAP, we can better analyze the online conversations taking place across Pinterest over the past year.

Content Gardens: The Content Lifecycle

shutterstock_72539902.jpg Content management is like having a garden. Everyone appreciates a beautiful garden, but few want to toil in the heat that makes it all possible.

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