Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Coveo News & Articles

Give your Multi-Channel Content Insight

Give your Multi-Channel Content Insight  Multi-channel is the new social media. Everywhere you go, it’s multi-channel this and multi-channel that -- and for good reason. It’s not just the website you need to write for. It’s mobile devices, tablet devices, social networks, micro-blogs and more. All of your content must cater to these formats, while delivering a unique and tailored fit for your users. Once you’ve mastered that (you have, haven’t you?), it stands to reason that you’ll need to measure it all and analyze what it means. Think that traditional web analytics will do the trick? Think again.

Real-Time Information Puts Coveo's Enteprise Search Platform in Full View

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In September, Coveo made IDC’s list of innovative information access vendors for its enterprise search capabilities. Since then, Coveo has been hard at work updating and adding functionalities to the Coveo Platform. Today it released version 6.5, which features dynamic, personalized and interactive business analytics and dashboards.

IDC Highlights The Next Wave of Information Access Companies

IDC_logo_2010.jpgInformation access, if it isn't already a big issue for your business, is going to be massive as we approach data meltdown in the coming years, IDC names those who could save us.

Expresso 2.0 Beta Spreads Free Enterprise Search Love

Expresso 2.0 Beta Spreads Free Enterprise Search Love Coveo (news, site) is back with a second serving of Expresso, their free enterprise-class search solution.

Coveo 6.1 Features an Outlook Sidebar, Enterprise 2.0 Search and Analytics

Coveo_logo.gif Being selected as a finalist in the 2010 CODiE awards wasn't enough for Coveo (news, site), they just had to go out and make some more improvements to their enterprise search engine? What's new? A little bit of Enterprise 2.0, Outlook and Analytics.

CMS Watch: Enterprise Search Gets Specialized Focus

CMS Watch: Enterprise Search Gets Specialized Focus In its recent research, CMS Watch (news, site) found that enterprise search buyers are increasingly turning to specialized search vendors, as they struggle to find the right solution.

CMS Watch's Search & Information Access subscription service shows specialized focus in specific environments (Microsoft, SAP, Oracle) or verticals (e.g. Recommind in legal sector).

While evaluating 23 enterprise search vendors (10- to 18-page comparative evaluations per each), the researchers also found that:

  • Despite improvements in SharePoint search, Microsoft-focused organizations are still considering other alternatives (Coveo, SurfRay or ISYS).
  • Rapidly growing repositories are making enterprise search harder.
  • Larger vendors struggle to keep up with specialized search vendors (Sinequa, dtSearch and Vivisimo), who are quickly releasing connectors to various repositories.

The updated Search & Information Access report also looks into FAST, SharePoint search in 2010, Autonomy’s IDOL platform, open source Apache Lucene and Solr, and offers an updated industry "cross-check" chart with 2010 product developments and vendor changes.

You can either get a free sample or buy the full report here.

Coveo Expresso: Free Enterprise Search For Up to 50 Users

Coveo Expresso: Free Enterprise Search For Up to 50 Users Advanced search technology developer Coveo (news, site) has just announced that it is making a beta version of its new Coveo Expresso search solution available for free in a move that is sure to please the small business market.

Coveo Expresso Beta gives up to 50 users the ability to search up to one million desktop and email files as well as up to 100,000 intranet documents and can be installed by a company’s IT department -- says Coveo -- within an hour.

Coveo Brings Enterprise Search Expertise to Email

Coveo Brings Enterprise Search Expertise to Email Coveo (news, site), a player in advanced search technology, wants to make your e-mail life easier.

Their new enterprise e-mail search tool aims to makes mincemeat of traditional desktop only solutions by enabling employees to search all e-mail and attachments, regardless of where they are stored, or even if the user is online.

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Coveo Launches New Highly Scalable Search Solution

Coveo Launches New Highly Scalable Search SolutionIt's been an interesting week for enterprise search. First companies couldn't find what their employees knew. Then employees couldn't find what their companies knew. Now today, we announce the launch of Coveo (news, site) Enterprise Search (CES) 6.0, an information access platform that enables businesses to generate a higher return on their assets and mitigate risk.

Sitecore Joins Coveo for Web CMS Search Justice

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We love to watch relationships blossom and bloom, and while the weather may be cold, the atmosphere is warm and fuzzy for the folks at Sitecore and Coveo Solutions, Inc., who recently announced a partnership to integrate Coveo’s search engine functionality into Sitecore’s CMS.

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