Customer Experience Management (CXM), Information Management, Social Business
 
 
 

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Web 2.0: Who Really Participates?

We’re most all familiar with the notion of Web 2.0 (if you aren’t, check out this helpful article).

But with all this talk about user participation and interaction, what are the actual figures? How many Web 2.0 users create content and how many simply access it? Hitwise, an online competitive intelligence service has released an intriguing study that addresses these questions.

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