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Dam News & Analysis

Weekend Reads: 3 Social Customer Service Tips + The End of SharePoint User Adoption Concerns

Weekend Reads: 3 Social Customer Service Tips + The Death of SharePoint User Adoption ComplaintsYet another week has come and gone, so why not take a few minutes to relax and catch up on our featured contributions? This week we took a look at why Yammer and Microsoft make SharePoint user adoption concerns a moot point. We also talked about why SharePoint will hardly ever be a company's sole ECM solution and got some tips on enabling social customer service in your contact center. So sit back, relax and enjoy our weekend reads.

DAM Vendor Razuna Launches New Version with 400+ Improvements

Razuna.png
From the Razuna Web site

Slightly more than a year ago, digital asset management (DAM) vendor Razuna released version 1.5 of its flagship open source software. In April, it issued a beta of 1.6, and now the Denmark-based company is releasing 1.6 with more than 400 improvements that emphasize enterprise-targeted features. 

CMSWire's October DAM Tweet Jam: Do We Still Need DAM? #CXMChat

Digital Asset Management, CMSWire's October Tweet Jam: Do We Still Need DAM? #CXMChatIt's a question that many organizations have been asking themselves lately -- what's the best way to manage our digital assets? Do we need a dedicated DAM platform or is the functionality in existing systems enough? Be sure to tune in to our upcoming DAM Tweet Jam as we explore where digital asset management fits in today's business world.

The Value of a Platform Approach to Digital Asset Management

DAM, Customer Experience, Why Some Organizations Adopt a Platform Approach to Digital Asset ManagementWhat can a car accident teach us about digital asset management

WebDAM Adds 'Full-Featured' Mobile App with Uploading, Comments

Thumbnail image for Thumbnail image for Mobile-app-screenshot.png Digital asset management (DAM) vendor WebDAM just released an iPad/iPhone app that it described as the only full-featured option for working with digital assets. But the question is: How useful are DAM mobile apps?

Weekend Reads: SharePoint Mobile Falling Short + DAM Needed More than Ever

Social Business, Weekend Reads: SharePoint's Mobile Features Falling Short + The Need for DAMThe long weekend is here! As you gear up for what's sure to be a busy weekend, why not take a minute and catch up on all our featured articles from this week? We kicked off our week with the seven ways SharePoint's new mobile features fall short. We also discussed why the reason for SharePoint's success could also be the reason for its failure and why we still need DAM. So sit back, relax and enjoy our weekend reads!

DAM: A Key Marketing + Customer Experience Technology

Digital Asset Management,DAM: A Key Marketing + Customer Experience TechnologyWhen I first began at Forrester almost three and a half years ago, digital asset management (DAM) didn't generate much interest. How things have changed. Now, we field questions every week from across multiple verticals (e.g. financial services, healthcare, CPG, retail).

Finding Our Way with Digital Asset Management

Digital Asset Management, Customer Experience, Finding Our Way, DAM StyleIn one sense DAM is all over the map. There are subway style route maps to help you find your way and any number of “journeys” (or at least the “5 Best Ways …”) leading to that digital asset management / customer experience nirvana. With all the consultants, reports, vendors and products out there “enabling” and “empowering” us, how come it feels like we’re stuck in a Where’s Waldo? world?

Why DAM Still Matters [Infographic]

So far this month we've been making a case for DAM. We've compared the need for digital asset management to the necessity of one's kitchen, and listed the direct benefits implementing a DAM system can afford you. If you're still not convinced that DAM is still relevant, we've got more information. You might even call it DAMning. (Okay, I'll stop that now.)

Can Current DAM Platforms Survive the Maturity Phase?

Digital Asset Management,Can Current DAM Platforms Survive the Maturity Phase?While the need for DAM is stronger than ever, I do not think the DAM platforms as currently offered have long-term futures. The DAM Platform as an independent entity is unlikely to be able to compete over the longer term and is already running out of the steam necessary to sustain momentum.

WoodWing Updates Elvis DAM with HTML5 Web Client, Image Variations

DAM, Digital Asset Management, WoodWing Releases Elvis DAM Update with HTML ClientElvis is getting refreshed again. This week, WoodWing introduced version 4.2 of its digital asset management system, its fourth upgrade since it acquired the tool in 2012.

Digital Asset Management - We Need it More Than Ever

Has your Digital Asset Management solution become part of the “core” business capabilities and functionality that serve other platforms within your organization? If so, is it a competitive or a collaborative infrastructure design?

We Still Need DAM - The Home Kitchen Thesis

digital asset management, dam, YouTube, Flickr and Google Picasa boast ‘digital asset management’ features, but marketing directors, brand managers and creative teams all know that they don’t do the DAM job.

Deconstructing DAM Platforms: The Service Oriented Future Of Digital Asset Management

The DAM industry has enjoyed significant growth in the last few years -- probably as far back as a decade ago. The reason behind this is a simple supply and demand effect that is easier to spot with hindsight but harder to identify while it is in-play (and might explain why DAM was ignored as a side-show by so many for so long). 

Call to Action: Fill in the DAM Words, Terms and Definitions

dam glossary.org,dam DAMglossary.org needs your help.

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