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Deb Lavoy News & Analysis

Caveat Emptor: Are You Buying a Solution or a Science Project?

2014-11-September-Large-Hadron-Collider.jpgMost enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a “platform” and have their IT departments build the “solution” on it.

A platform is essentially an Erector set with very poor instructions. Sure -- go ahead and build a motorized crane. If you a. know what a crane is and should do and b. know what parts need to be assembled in what order to do it. Otherwise, you’re just trying stuff.  

Your first few cranes won’t work very well. People will likely use something (anything) else they can until you have built a better crane. You have on your hands a Science Project.

Silos Divide Us, But Could Make Us Stronger

Social Business, 2014-04-August-Separation.jpgTalent wins games, but teamwork and intelligence wins championships. -- Michael Jordan

A silo is something that divides us from others. It is a set of people that is disconnected from other parts of the organization.

A functioning organization has a purpose and a mission to achieve. When people – increasingly recognized as the lifeblood of an organization, more critical than physical resources, commercial assets, intellectual property and such -- when people are divided, they lack a common focus and the intellectual, professional and personal empathy that allows them to act like a team.

Are Intranets Dead? Jostle Doesn't Think So

Are intranets becoming obsolete? 

No way, say officials at Jostle, the 20-employee operation that offers what it calls turnkey intranet software in the cloud.

Some industry estimates cite employee intranet engagement at less than 50 percent. Jostle, however, claims some clients report 85 percent of its employees use the Jostle platform regularly.

A Shift in Business Means a Shift in Notions of ROI

Social Business: 2014-20-May-Measurements.jpgThe Big Shift is indeed a big shift. Driven by complexity, competitive pressure and the end of the office building as the primary location of people and activity. The shift is primarily about three things: 1. Leadership 2. The new learning-collaborative paradigm of work and 3. Relationship with external parties -- the ecosystem.

There’s a problem here, and it's not (only) one of culture or technology -- it's one of profound impedance mismatch between old and new paradigms of business. That is to say it's like taking a Firewire connector and trying to plug it into a video cable. It doesn’t work, and finding an adaptor is pretty hard.

The Rise of the Digital Workplace

Business adoption of social tools may be subject to debate. What is not, is its adoption of digital. Employees’ sense of their workplace, workmates and tools for getting work done is increasingly digital. This is true independently of how social a company is or is not. The vast majority of employees only hear from their leadership electronically, if at all. Similarly their primary or only relationship with many of their peers may now be digital.

Is Collaboration Limited by Organizational Structure?

We've been seeking enterprise 2.0 and social business for several years now with some notable success, but still quite a lot of “vague” and some level of fatigue.

Complexity, Competitive Advantage and Embracing the Intangible

In 2014 Business Will Embrace the IntangibleIn 2014, business will embrace the intangible.

The first step is to measure whatever can be easily measured. This is OK as far as it goes. The second step is to disregard that which can't be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide. ~ Robert McNamara as attributed by Thomas Handy in The Empty Raincoat.

The CMSWire 25: Our Most Popular Stories of 2013

Top 25

It's a New Year -- the perfect time to take one more long, analytical look back at 2013 -- through a sampling of 25 of the most popular CMSWire stories of the year.

We have selected some of the best of the best stories, based on reader interest. The list does not include SharePoint related stories, a topic that warranted the separate ranking we shared with you yesterday.

So sit back, relax and catch up on all your favorite CMSWire content as you map your strategy for a successful 2014. 

CMSWire Top Contributors 2013 - Deb Lavoy

DebLavoy.jpegDeb Lavoy started 2013 off asking the hard questions (as she's prone to do) and has continued to do so throughout the year. Deb challenges us all to aspire to build something bigger -- to build a better narrative, to build a better business, to build a better world. 

The New Marketing and the Mirror of Erised

“Let me explain. The happiest man on earth would be able to use the Mirror of Erised like a normal mirror, that is, he would look into it and see himself exactly as he is.” -- Albus Dumbledore to Harry Potter

I am beginning a new journey in a new role as a marketing leader. As such, and fresh from a delightful coffee with @mpedson, I think we need to talk about marketing.

3 Organizations that Scored with Enterprise Information Management #OTEW2013

ORLANDO, Fla – If you think American football is rough, head down to Australia for its version. Those guys don’t need pads.

And if you think that’s rough, try putting together the content and platform for managing the Australian Football League’s massive Website — in three months. The AFL told its web journey in the general session keynote at the 2013 OpenText World Enterprise Information Management Conference at the JW Marriott and Ritz Carlton here.

CMSWire.com shares the organization's story, and more experiences from two other OpenText business partners, SAP and Unilever.

Does the 'I' in 'CIO' Matter Anymore? #OTEW2013

ORLANDO, Fla. — CIOs don't care about information.

Not enough of them anyway, according to OpenText's Joyce Hostyn, who led an innovation track with colleague Deb Lavoy yesterday at the 2013 OpenText World Enterprise Information Management Conference at the JW Marriott and Ritz Carlton here. And they need to, as evidenced by feedback in her innovation track.

Digital Workplace: In the Trenches, Communication is King

social business, Digital Workplace: In the Trenches, Communication is KingDeb Lavoy, director of strategic marketing for OpenText, works with people all over the world — some of whom she’s never met. She works the phone, Skype, Twitter and email “ceaselessly” and feels “strongly connected” to her co-workers.

CMSWire.com interviewed Lavoy for the last of our three-part series on the Remote Working World. Part 1 discussed the importance of  trust and boundaries and Part 2 looked at social business tools.

OpenText World 2013: Project Red Oxygen Unveiling, Innovation Track Debuts #OTEW2013

information management, Project Red Oxygen Unveiling, Innovation Track Debut at OpenText World 2013 #OTEW2013Earlier this year, organizers of the OpenText Enterprise World 2013 Enterprise Information Management Conference told us it's all about hosting a conversation -- what does enterprise information mean today, and what is its future? 

This month when IT and business leaders convene at the Orlando, FL, conference, OpenText hopes a big part of that conversation will be about Project Red Oxygen.

The Culture versus Technology Argument Isn't Helping

Social Business, Culture may not be the problem. Or the solution.In the pursuit of “Social” business, the relationship between technology and what is often called "culture" (a word I distrust for both its imprecision and overuse) is not what the industry would have you believe.

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