Deb Lavoy News & Analysis
| Wednesday Dec 17, 2014
How a bold but simple act of respect helped turn one organization around.
Employee engagement matters. 2014 sent us a barrage of “5 Ways to Boost Employee Engagement” and “7 Things Great Leaders Do” posts, and many of them had some good nuggets. We get it. You get it.
There have been studies and data that most employees aren't engaged and those that are drive a remarkable profit. Their customers are happier and so are their bottom lines.
| Monday Oct 13, 2014
Watching the livestream and tweet stream of #BIF10 a few weeks ago sharply reminded me that Twitter is not a social network.
It is a medium that connects, conveys and spreads a social network. It has moments of brilliance, hours of banality, and wondrous conversations sometimes slide into noxious platitudes.
| Thursday Sep 11, 2014
Most enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a “platform” and have their IT departments build the “solution” on it.
A platform is essentially an Erector set with very poor instructions. Sure -- go ahead and build a motorized crane. If you a. know what a crane is and should do and b. know what parts need to be assembled in what order to do it. Otherwise, you’re just trying stuff.
Your first few cranes won’t work very well. People will likely use something (anything) else they can until you have built a better crane. You have on your hands a Science Project.
| Monday Aug 4, 2014
Talent wins games, but teamwork and intelligence wins championships. -- Michael Jordan
A silo is something that divides us from others. It is a set of people that is disconnected from other parts of the organization.
A functioning organization has a purpose and a mission to achieve. When people – increasingly recognized as the lifeblood of an organization, more critical than physical resources, commercial assets, intellectual property and such -- when people are divided, they lack a common focus and the intellectual, professional and personal empathy that allows them to act like a team.
| Tuesday May 20, 2014
The Big Shift is indeed a big shift. Driven by complexity, competitive pressure and the end of the office building as the primary location of people and activity. The shift is primarily about three things: 1. Leadership 2. The new learning-collaborative paradigm of work and 3. Relationship with external parties -- the ecosystem.
There’s a problem here, and it's not (only) one of culture or technology -- it's one of profound impedance mismatch between old and new paradigms of business. That is to say it's like taking a Firewire connector and trying to plug it into a video cable. It doesn’t work, and finding an adaptor is pretty hard.
| Thursday Apr 24, 2014
Business adoption of social tools may be subject to debate. What is not, is its adoption of digital. Employees’ sense of their workplace, workmates and tools for getting work done is increasingly digital. This is true independently of how social a company is or is not. The vast majority of employees only hear from their leadership electronically, if at all. Similarly their primary or only relationship with many of their peers may now be digital.
| Tuesday Mar 11, 2014
We've been seeking enterprise 2.0 and social business for several years now with some notable success, but still quite a lot of “vague” and some level of fatigue.
| Thursday Jan 2, 2014
In 2014, business will embrace the intangible.
The first step is to measure whatever can be easily measured. This is OK as far as it goes. The second step is to disregard that which can't be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide. ~ Robert McNamara as attributed by Thomas Handy in The Empty Raincoat.
| Wednesday Jan 1, 2014
It's a New Year -- the perfect time to take one more long, analytical look back at 2013 -- through a sampling of 25 of the most popular CMSWire stories of the year.
We have selected some of the best of the best stories, based on reader interest. The list does not include SharePoint related stories, a topic that warranted the separate ranking we shared with you yesterday.
So sit back, relax and catch up on all your favorite CMSWire content as you map your strategy for a successful 2014.
| Tuesday Dec 24, 2013
Deb Lavoy started 2013 off asking the hard questions (as she's prone to do) and has continued to do so throughout the year. Deb challenges us all to aspire to build something bigger -- to build a better narrative, to build a better business, to build a better world.
| Thursday Dec 5, 2013
“Let me explain. The happiest man on earth would be able to use the Mirror of Erised like a normal mirror, that is, he would look into it and see himself exactly as he is.” -- Albus Dumbledore to Harry Potter
I am beginning a new journey in a new role as a marketing leader. As such, and fresh from a delightful coffee with @mpedson, I think we need to talk about marketing.
| Thursday Nov 21, 2013
ORLANDO, Fla – If you think American football is rough, head down to Australia for its version. Those guys don’t need pads.
And if you think that’s rough, try putting together the content and platform for managing the Australian Football League’s massive Website — in three months. The AFL told its web journey in the general session keynote at the 2013 OpenText World Enterprise Information Management Conference at the JW Marriott and Ritz Carlton here.
CMSWire.com shares the organization's story, and more experiences from two other OpenText business partners, SAP and Unilever.
| Thursday Nov 21, 2013
ORLANDO, Fla. — CIOs don't care about information.
Not enough of them anyway, according to OpenText's Joyce Hostyn, who led an innovation track with colleague Deb Lavoy yesterday at the 2013 OpenText World Enterprise Information Management Conference at the JW Marriott and Ritz Carlton here. And they need to, as evidenced by feedback in her innovation track.
| Thursday Nov 14, 2013
Deb Lavoy, director of strategic marketing for OpenText, works with people all over the world — some of whom she’s never met. She works the phone, Skype, Twitter and email “ceaselessly” and feels “strongly connected” to her co-workers.
CMSWire.com interviewed Lavoy for the last of our three-part series on the Remote Working World. Part 1 discussed the importance of trust and boundaries and Part 2 looked at social business tools.