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Document Collaboration News & Analysis

EFSS Customers Keep Getting More for Their Bucks

Hey CIO, get with the program. Employees are accessing your content remotely. And though they may be using the service you’ve told them to use, they’re probably using something else too. We’ve seen surveys that say that the average employee uses three to five file sharing solutions.

A recent study conducted on the behalf of Soonr, a provider of secure file sharing and collaboration services for business, reveals that though 89 percent of full-time employees access files remotely, only 22 percent are aware of a company-approved file-sharing system in their workplace. That means that a whole lot of content is floating out in the wild outside of your control.

It’s a big problem, and also a huge opportunity for the 100 plus Enterprise File Sync & Share (EFSS) providers who want to solve it. They’re continuously raising their games to help companies protect files and comply with regulations, to win trust, to create emotional bonds with workers by providing them with awesome user experiences and to help make-work more productive.

Though we cover the EFSS market regularly, we can’t write an article about each vendor every time they make a move. So we’re highlighting those that we haven’t covered but are noteworthy.

Box Wraps Enterprise Files in Snazzy iOS Features

Stop the presses. Box built a new user interface (UI) for its enterprise sync and share apps. Perhaps it’s a little rude to say so, but who cares?

Those of us who have been watching the enterprise file sync and share (EFSS) market for a few years know that one vendor innovates and in the next few weeks another catches up or comes up with something compelling of their own.

New features cause us to drop our jaws at first. Then they become ordinary.

Jive Selects New President as CEO Retires

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What do you do after you are appointed as president of Jive Software?

“Pack for Disney,” certainly isn’t Elisa Steele’s answer. Instead she’s spending the day talking with investors, discussing the company’s better than expected third-quarter results and getting ready to lead its day-to-day operations come Monday.

There’s nothing but confidence and excitement in her voice. As executive vice president of marketing and products at the social business software provider that Gartner named a Leader in its Workplace Social Software Magic Quadrant earlier this year, Steele has overseen a number of innovations, updates and integrations such as Find Your WorkType,  Jive X (which is used for external collaboration), its integration with cloud-based productivity apps (Office 365 and Google) and more. In less than the year she’s been at Jive, Steele has been promoted twice.

Microsoft Pairs with Dropbox, Is it Game Over for the Rest?

Dropbox has something Microsoft wants — namely 300 million loyal users. That’s why the world’s leading productivity software company just struck a strategic partnership with the world’s leading file sync and share provider to make working with Dropbox and Office a seamless experience from both platforms.

That “seamless experience” already exists between Office and Microsoft One Drive, which has many of Dropbox’s capabilities. But it seems that Microsoft may be a little afraid that if working with Office and Dropbox together is too much of a hassle, users might choose some other productivity app, like Google Docs, for example, to create and edit content.

Where's Marketing's Kevin Cochrane? Jahia Knows

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Remember Kevin Cochrane — the former CMO of Mindjet, the former CMO of Open Text and former vice president of digital marketing at Adobe? Guess where he’s just popped up — apparently just a day after leaving Mindjet? At open source Web Content Management (WCM) vendor Jahia.

As of today, Cochrane will sit on the board of Jahia. He will initially serve in an advisory capacity, although Jahia CEO Elie Auvray says that the role of advisor could grow as the company grows.

Guess the Winner of the Enterprise File Sync and Share Game

Who will win the enterprise file sync and share (EFSS) game? It’s certainly not going to be the vendor who offers the most amount of free storage.

Just today, Microsoft took storage caps off the table for Office 365 Home, Personal and University customers. And that unlimited OneDrive storage will be listed on the Office 365 for Business roadmap in the next few days. (They can’t offer unlimited storage right away because they have promised to give their corporate clients a heads-up before making any policy changes.)

Jive's Social Biz Software: You, Me, Community

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Collaboration software in the enterprise is a “must have." And many of the big software and service providers have integrated social workplace tools into their products. Microsoft has brought Yammer into Office, Salesforce provides Chatter in its cloud, VMWare has SocialCast and so on…

But Jive remains standing on its own and offers something that the aforementioned don’t — its solution centers around you, the end user, and your community, rather than a business process, document or task.

“Jive is the hub that brings it all together,” said Elissa Steele, the company’s executive vice president of marketing and products. “It breaks down silos, it’s built for collaboration and communications,” she adds.

And as such it improves the flow of information, it helps business solve problem faster and creates a competitive advantage.

Find Your WorkType, Courtesy of Jive

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“How the heck did I get stuck in this role?”

Admit it, you’ve probably run out of a meeting and into your cube, hidden your face in your hands and bitten your lip to keep yourself from screaming these words or others like them — at least once or twice.

If you’re like most people, you’ve worked in a department or on a project where your “assigned” responsibilities didn’t play to your interests or strengths. Maybe you’re someone who thrives on getting things done and that job has been assigned to the dreamer in the corner who keeps coming up with new ideas instead of acting.

And then there’s that woman who keeps telling everyone how great they’re doing instead of coming up with a plan.

Wouldn’t it be great if your team lead or manager knew the work styles of you and your coworkers better? And for that matter, you’d like to know a bit more about how everyone gets things done too. Like does “soon” mean in five minutes or “I’m still thinking" about the best approach?

It depends on who you’re working with and talking to, of course.

And while it would be great if a job title reflected a person’s work style, that’s usually not the case.

We Weren't Hacked, Dropbox Claims

Forget the headlines you may have seen. Dropbox wasn't hacked. Seven million Dropbox accounts were not compromised.

That’s the word from the cloud-based storage service provider, which, quite frankly, doesn't seem too  worried that customers accounts have been compromised. “We have proactive measures to prevent those kinds of things,” said a company spokesperson. “And when we see suspicious activity, we automatically reset passwords.”

And in this case, the vast majority of the passwords that hackers claimed could be used to log into Dropbox accounts had expired. Any that weren’t are expired now.

Is it the Market or is it Box? More IPO Woes

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Everyone from Bloomberg to the Wall Street Journal to TechCrunch is reporting that Box has delayed its initial public offering (IPO), yet again. Most cite market volatility as the reason.

It’s the same rationale the company has (reportedly) used in the past, though we don’t know for sure because at this stage of the game Box isn’t offering much more than boilerplate answers like, “Our plan continues to go public when it makes the most sense for Box and the market. As always, investing in our customers, technology and future growth remains our top priority.”

Is Box Too Distracted to Care About Deal with Oracle?

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You’d think that Aaron Levie would find it significant that Oracle has announced the integration of its Marketing Cloud with Box. But we haven’t heard a peep about it from Levie or anyone else at his Los Altos, Calif.-based Enterprise File Sync and Share (EFSS) start-up.

Box didn’t put out a press release about the “expanded” relationship, which it did in the past with other big deals like Samsung and AT&T.

Box responded to our request for comment late today by stressing how excited everyone was about the deal, despite the notable lack of publicity about it.

The company’s communications team added that Niall Wall, senior vice president of business development at Box, had included a supporting quote in Oracle’s press release — which noted that he, too, was "excited to extend our partnership with Oracle.”

The Future of Enterprise File Sync and Share is Integration

2014-19-September-Pinky-Promise.jpgWhen I was at Microsoft in the late ‘90s, we had file servers -- machines dedicated to storing and sharing huge numbers of files. If you needed to access a recent presentation or wanted to share a product spec with another employee, there was a centralized repository in which you could find important documents.

Then came file sharing. Regardless of novel approaches, file sharing had a common problem with file servers: it put the responsibility on people to choose how to share and where to publish information.

Is Box Writing Enterprise Content Management's Obituary?

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By now it should be clear that Box doesn’t see itself as a simple Enterprise File Sync and Share (EFSS) service. “We certainly do that,” Whitney Bouck, Box’s SVP of Global Marketing told an audience of the faithful at BoxWorks, the company’s annual user conference earlier this month.

“But that’s not where the value is,” she added. “That’s table stakes.”

So while most EFSS vendors aim to provide the best, most secure, relevant and user-friendly file-sharing experience on the planet, that’s where Box says its journey begins rather than ends.

Microsoft Ups Its OneDrive Play

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Microsoft wants be the place for everything in your life, so it's offering you “larger, faster, easier-to-use” features, just as quickly as it possibly can.

Late yesterday Justin Moore, Microsoft’s  group manager for OneDrive, announced that OneDrive now supports uploads of files of up to 10 GB using the desktop apps for Windows and Mac, all of the mobile apps, and the OneDrive website.

“It’s the number one featured request,” wrote Moore in the announcement. And, almost needless to say, the hope is that OneDrive users won’t stray if they know they’re being heard and getting (almost) everything that they want in short order.

Is Box Solving Its Cloud-Only Problem? #BoxWorks

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Box CEO Aaron Levie loves the cloud. He wears cloud socks, his license plate said “GoCloud” and he knocks on-prem storage as if it were an artifact from the Flintstone era anytime he gets the chance.

Hip and forward thinking as he may be, being “cloud only” is one of Box’s biggest problems. In its most recent Magic Quadrant for Enterprise File Sync and Share (EFSS) Gartner wrote:

Despite implementations in proprietary data centers, Box's offering is available only in a public cloud model. No hybrid model for data storage on-premises is supported. The movement or replication of corporate content in Box's cloud repository is not a viable option for some IT organizations."

The reality is that Levie’s stance is costing Box business because many, many enterprises aren’t willing to store their most precious, most sensitive, most strategic information on the public cloud.

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