Documentum News & Articles

If you think that Documentum has left its best days behind, there’s now reason to reconsider. Though the slumbering ECM industry giant might have been caught resting on its laurels for a wee bit too long, it has now come back to life with the passion and the energy of a newcomer who has something to prove.

Usually it’s the Monday of any given vendor conference that the big news gets released. In the case of EMC, it was the partner conference yesterday in Las Vegas (Sunday) that set the tone for a conference that looks set to be full of interesting nuggets. Two big things came out of it yesterday, both of them issues where many people wanted to see what EMC would say.

Ask someone about a recent customer service experience, and you’re likely to get a diatribe about self-help menus that don’t help, voice response systems that fail to understand you or what you want, having to repeat (or enter) the same information over and again, and so on. The rant typically ends with the oath, “I’m never going to do business with Company X again.”

Sometimes a headline just makes you wonder. What part of it is "real" news? What part of it is true? What part of it might be easily misconstrued?

Together, EMC Corporation and C6, a French enterprise content management software provider, are on a mission to ease CMS efforts. Today the pair released EMC Documentum D2, an application for the codeless building of content solutions that quickly match ECM application functionality to business needs. 

Enterprise content management is a 2.7 billion dollar industry with just a hand full of vendors competing for market share. Documentum was once the master of the content management space, the de facto product for most companies looking to automate their processes and get control over unstructured data. After the dot-com bust, Documentum’s presence wavered and was eventually purchased by EMC. EMC CEO Joe Tucci’s recently announced on an EMC’s earnings call that the Information Intelligence Group at ECM was down 5%. Oracle’s, on the other hand, is expecting to show an impressive 20% growth. And it has come up with a plan it thinks will help Documentum customers.

We said last month that we’d let you know when you would be able to go mobile with EMC’s Documentum. Officially released today (Monday), the app for iPad is now available from the app store and is free to those with client licenses for Documentum.

Think about all the things you can do with EMC’s Documentum, and then think about doing them mobile. According to EMC’s website, Documentum userscan do that now by taking their repositories out of the enterprise using the iPad.

Looks like vacations in document-management land are coming to an end. This week alone, Box enhanced its mobile document management offerings, Metalogix offers content migration from SharePoint to Documentum, PSIGEN offers Office 365 scanning, Cabinet NG upgrades CNG-WEB, and Fijitsu offers scanning for Laserfiche.

Legacy content and enterprise content management systems were always going to be one of the problems with SharePoint 2010 deployment. Slowly but surely, Metalogix (news, site) is going through the list of major enterprise CMs and providing a way of getting content from legacy systems into SharePoint. This week it’s Documentum's turn.

While the benefits of cloud computing have been documented in many different studies and research papers, and many companies are looking to move to the cloud to solve IT problems related to cost, ease of deployment and scalability -- among others -- the question as to whether they actually should is still open to debate. Nowhere is this more relevant than in enterprise content management.

EMC’s (news, site) presence in the cloud is to be substantially increased with the announcement at EMCWorld that it is making Captiva, Document Sciences, CenterStage and Documentum available on demand on either private clouds, or on public clouds through appropriate service providers.

EMC World is in full swing this week and the news that EMC and Cisco are joining forces to create a new enterprise collaboration platform that combines the world of collaboration, content management and compliance may be music to some ears.

Prior to EMC World, there was a lot of buzz about what might be announced. After Rick Devenuti’s keynote, it is clear that the buzz was not unwarranted. EMC’s (news, site) Information Intelligence Group (IIG) is making a big push into both the cloud and mobile worlds while making some big changes in their collaboration strategy.