Dynamics Crm News & Articles

CRM is nothing really unless it can adapt to business users’ changing marketplace. Microsoft, since the release of Dynamics CRM online last year, committed itself to providing agile CRM and preparing companies for the release by flagging changes 90 days in advance. It has now flagged that it is making Dynamics CRM mobile.

Microsoft has earlier released a roadmap for the Microsoft Dynamics CRM suite. As part of a major Service Update this month, both the on-premise and SaaS versions of Dynamics CRM will get social features and mobile integration.

Without saying why, Microsoft (news, site) has announced that it is accelerating its Dynamics CRM release cycle in a new Statement of Direction (SoD) that envisages releases on a biennial basis rather than on the current three-year cycle that it currently uses.

After four months in beta, Microsoft’s Dynamics CRM 2011 has finally been released worldwide.  The new online CRM is now available in 40 countries and 41 languages, while the on-premise edition is due to be released on February 28.

Microsoft’s (news, site) made an interesting offer this week that promises organizations currently using Salesforce.com CRM or Oracle's Seibel (CRM) US$ 200 per license to make the jump to Dynamics CRM Online. The question is, is $200 enough?

With the recent announcement that Microsoft Dynamics CRM 2011, generally known as CRM5, has gone into public beta, it might be finally possible to say whether it will provide a robust response to Salesforce.com’s (news, site) hold on the CRM market.

You can almost hear them now — those marketing guys in the Microsoft corner offices — gotta beat the competition…no…gotta squash the competition…How can we do it? Better product? No…cheaper prices…yeah!

At least that’s how we think it went when Microsoft was laying out it’s strategy for the release of Microsoft Dynamics Online.