E-discovery News & Analysis
| Friday Mar 7, 2014
Microsoft’s messaging on e-discovery hasn't changed much since it first launched the service two years ago, but some recent notable changes give it a better position for luring in new customers. If you've never seen the e-discovery platform on the Microsoft stack, start with my first article on the topic as a primer -- it provides the necessary background for understanding what's happened in the last two years. During a session at SharePoint Conference 2014, Quentin Christensen, program manager at Microsoft, provided details on the overall e-discovery story in Office and Office 365.
| Thursday Feb 20, 2014
Everyone is talking about big data. And, if you have ever watched Discovery Channel you probably know a little about dark matter and dark energy. But dark data? Is this just some new marketing buzzword, or is it a real problem?
| Wednesday Feb 19, 2014
How come the NSA knows who I spoke to last Nov. 10 at 11 a.m. and for how long, yet I can’t find the phone number of a colleague I called last night?
It’s simple -- metadata.
| Wednesday Feb 19, 2014
The 2014 LegalTech conference began and ended with its signature hoopla and fanfare: Sessions were attended, parties were had, prize giveaways happened -- most notably one which involved a group of vendors pooling resources to underwrite a cherry red Mercedes Benz for a lucky winner (not me). LegalTech has truly become the Academy Awards for law firm administrative types.
| Wednesday Feb 5, 2014
If you're reading CMSWire, you're either a text analytics user or you should be. So that means you can help with a study I'm conducting.
Text analytics involves extracting business value from written words – from texts, tweets and blogs to things like customer contact center notes and corporate document archives.
| Tuesday Feb 4, 2014
If we’ve been carrying on a lot recently about HP Autonomy, it's only because it seems HP has finally cranked up the gears. It's starting to develop Autonomy as an asset rather than looking at it through the lens of the disastrous acquisition process that still hasn’t finished. The latest release is a new cloud-based e-discover offering.
While HP is promoting this as a new product, it's just an old product migrated to the cloud. That makes it accessible not just to big businesses and major law firms, but also to companies in the lucrative small-to-medium business (SMB) market.
| Wednesday Jan 29, 2014
Rearrange your schedule, cancel that meeting and put down the burrito -- it's time to get ready for our first Tweet Jam of 2014! In just under an hour we will come together to discuss the Internet of Things. How will business overcome security, software and privacy issues? Should every company jump on the IoT bandwagon? What benefits come with a hyper-connected world? Tune in to find out.
| Thursday Jan 23, 2014
At this year's International CES, the Internet of Things (IoT) hit big, with predictions of a $19T value, new partnerships and acquisitions, and the introduction of a series of shiny new connected "things." In our first Tweet Jam of 2014 we'll be discussing the IoT, the changes it will bring to customer experience and the challenges involved in getting there.
| Wednesday Jan 15, 2014
The most interesting trend I saw last year from the perspective of our content technologies consulting practice was the increase in clients asking us -- rather than vice versa -- to provide them with an enterprise information management (EIM) strategy (rather than an enterprise content management, records management, content management, business process management, e-discovery, mobile, social content, or any combination therein strategy). Two things surprised me about this trend.
| Thursday Jan 9, 2014
Too many organizations equate "information governance" with "information lock-down." This is a mistake.
Risk mitigation shouldn’t be the only factor driving your information governance strategy.
| Wednesday Jan 8, 2014
E-discovery matured in the past year, as concepts and themes like predictive coding and early case assessment (ECA) took on more actionable, serious tones.
Increasingly, e-discovery demands involve other electronic information disciplines, like records management, cyber security and corporate compliance. This has brought a larger, more diverse group of stakeholders to the e-discovery table and transformed e-discovery to part of a larger, interwoven information governance (IG) framework.
But the change is challenging, and many organizations are just beginning to apply learned e-discovery principals that can aid defining a comprehensive IG plan.
| Monday Dec 23, 2013
Information management is the poor cousin to customer experience management and digital marketing. It's often overlooked as enterprises focus on other areas of strategic concern. But that's a mistake, as many of the authors on CMSWire have pointed out over the past year.
In 2013, a number of our stories explored the problems organizations are facing now and will face in the near future. If they made one thing clear, it is that information management is in a state of flux. Enterprises need to explore new ways to make the best use of this vital and commercially valuable asset. Need to catch up? Take a look at the Top 10 CMSWire stories on information management in the past year.
| Wednesday Dec 18, 2013
For years, movies have shown new and exciting ways to interact with information; from Star Trek to The Matrix, it's all about the cool interfaces. In Minority Report, Chief John Anderton, played by Tom Cruise, interacted simultaneously with mental images, live video streams and records from various police systems. All of this information was called up in a connected manner, gave Anderton information as he required it and allowed him to store it together upon completion.
This may not be science fiction much longer. We are rapidly approaching a point where this connected view of the world is possible and this will change everything.
| Thursday Dec 12, 2013
Tis' the season for retrospectives. This year, I'm taking it to a whole new level.
| Wednesday Nov 27, 2013
Manufacturing and “heavy industry” have much in common with respect to their enterprise content management (ECM) habits, and comparing your own organization against a wider peer group may help get you out of the status quo rut you may be in.