E-discovery News & Analysis
| Thursday Jan 8, 2015
The e-discovery market continued its maturation in 2014, with last year’s hot trends like predictive coding and early case assessment becoming more mainstream and new initiatives around information governance, big data and BYOD/social media emerging as important issues. Electronic information disciplines, such as records management, cyber security and corporate compliance, continued to become more intertwined in the e-discovery process, and the group of stakeholders touching e-discovery has begun to transform its focus into the broader Information Governance (IG) spectrum.
But the transformation remains challenging. Many organizations are only just beginning to treat e-discovery as a standard business process that can be leveraged in larger IG practices.
| Wednesday Dec 3, 2014
Information governance is slowly moving beyond its traditional image as a center of risks and costs as it evolves into a technology practice that delivers added value for companies.
That was one of the themes yesterday in a CMSWire Webinar, "Real Customer Successes: Business Transformation with Information Governance." The speakers were Barclay T. Blair, executive director and founder of the Information Governance Initiative (IGI), and Stephen Ludlow, the director of product marketing at OpenText who leads that company's e-discovery and information governance (IG) practice.
The core of the presentation was a preview of a benchmarking study by IGI that is based on interviews with 30 information governance managers. You can watch the full webinar by clicking here or at the end of this story. The full IGI study is scheduled to be released in January.
| Tuesday Nov 25, 2014
The financial crisis that started in 2008 changed many things. Financial companies closed down. CEOs lost their jobs. IT changed, too. Over the past few years data governance preservation has become a critical enterprise need. And Enterprise Information Archiving (EIA) is making a reappearance as a key technology to meet that need.
According to Gartner’s Magic Quadrant for EIA (registration required), technologies in this space are getting a second life as businesses turn to them to underpin enterprise strategies for compliance, information governance, e-discovery and the historical preservation of data.
EIA has been around for a long time -- Gartner estimates almost 20 years -- but with the economic crisis came increasingly complicated compliance requirements, resulting in enterprises searching for technology to help manage these complexities.
| Tuesday Jul 15, 2014
The difference between e-discovery and information governance is the difference between reactive and proactive.
When documents shifted to digital format, companies needed a solution to help find and identify the electronically stored information necessary for legal procedures. Enter e-discovery.
E-discovery allows companies to identify information assets, which enables them to establish governance policies. These policies include proper retention controls, storage hierarchy migration criteria, metadata capture, security, privacy and access rights and more. The discovery and inventory of information assets is a necessary part of an overall information governance strategy.
| Wednesday Jun 25, 2014
The e-discovery market has had a long time to mature — and it still has room to grow. Gartner predicts the market will grow from its current value of $1.8 billion to $3.1 billion by 2018.
The market is also in the midst of significant change. Enterprises are moving away from service providers for identification, preservation, collection and processing of data to in-house data management and discovery.
| Thursday Apr 3, 2014
Just a few years ago, there was a clear divide between employer-owned, work-related devices and user-owned personal devices. But as more and more employees bring their own notebooks, tablets and smartphones for work and for personal purposes, that divide is shrinking and in some cases, shattering.
| Monday Mar 10, 2014
The 10:30 am slot on day two of SharePoint Conference 2014: Many conference goers were already bleary eyed from a combination of “networking” and jetlag but the packed room held an air of anticipation. I find the customer sessions at Microsoft SharePoint conferences are often amongst the best and for this session I hoped to hear something with a little more depth than the now tedious “Go Yammer” marketing cheerleading. I wasn't disappointed.
| Friday Mar 7, 2014
Microsoft’s messaging on e-discovery hasn't changed much since it first launched the service two years ago, but some recent notable changes give it a better position for luring in new customers. If you've never seen the e-discovery platform on the Microsoft stack, start with my first article on the topic as a primer -- it provides the necessary background for understanding what's happened in the last two years. During a session at SharePoint Conference 2014, Quentin Christensen, program manager at Microsoft, provided details on the overall e-discovery story in Office and Office 365.
| Thursday Feb 20, 2014
Everyone is talking about big data. And, if you have ever watched Discovery Channel you probably know a little about dark matter and dark energy. But dark data? Is this just some new marketing buzzword, or is it a real problem?
| Wednesday Feb 19, 2014
How come the NSA knows who I spoke to last Nov. 10 at 11 a.m. and for how long, yet I can’t find the phone number of a colleague I called last night?
It’s simple -- metadata.
| Wednesday Feb 19, 2014
The 2014 LegalTech conference began and ended with its signature hoopla and fanfare: Sessions were attended, parties were had, prize giveaways happened -- most notably one which involved a group of vendors pooling resources to underwrite a cherry red Mercedes Benz for a lucky winner (not me). LegalTech has truly become the Academy Awards for law firm administrative types.
| Wednesday Feb 5, 2014
If you're reading CMSWire, you're either a text analytics user or you should be. So that means you can help with a study I'm conducting.
Text analytics involves extracting business value from written words – from texts, tweets and blogs to things like customer contact center notes and corporate document archives.
| Tuesday Feb 4, 2014
If we’ve been carrying on a lot recently about HP Autonomy, it's only because it seems HP has finally cranked up the gears. It's starting to develop Autonomy as an asset rather than looking at it through the lens of the disastrous acquisition process that still hasn’t finished. The latest release is a new cloud-based e-discover offering.
While HP is promoting this as a new product, it's just an old product migrated to the cloud. That makes it accessible not just to big businesses and major law firms, but also to companies in the lucrative small-to-medium business (SMB) market.
| Wednesday Jan 29, 2014
Rearrange your schedule, cancel that meeting and put down the burrito -- it's time to get ready for our first Tweet Jam of 2014! In just under an hour we will come together to discuss the Internet of Things. How will business overcome security, software and privacy issues? Should every company jump on the IoT bandwagon? What benefits come with a hyper-connected world? Tune in to find out.
| Thursday Jan 23, 2014
At this year's International CES, the Internet of Things (IoT) hit big, with predictions of a $19T value, new partnerships and acquisitions, and the introduction of a series of shiny new connected "things." In our first Tweet Jam of 2014 we'll be discussing the IoT, the changes it will bring to customer experience and the challenges involved in getting there.