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Ecm News & Analysis

6 Best People Practices In ECM

Surprise, surprise. Nearly half of the companies that responded to research by nonprofit knowledge consultancy APQC report their organizations are poor content managers.

While firms are gravitating toward the slickest, newest technologies, nothing can replace a well-developed enterprise content management strategy (ECM), the research found.

Furthermore, less than 20 percent blamed technology. The problem, they concurred, lies with issues around change management, organizational structure and accountability, the report noted.

Turn Weaknesses of the Cloud into Strengths

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It wasn't long ago that CIOs balked at storing data in the cloud, citing the risks of data breaches, regulatory violations, higher costs or other show-stoppers.

Over time that view has changed, but perhaps less than you'd think.

In an instant poll of the audience members at yesterday's CMSWire webinar on Enterprise Content Management (ECM) strategies, 73 percent of the participants said their companies limit or prohibit cloud-based document storage. Only 26 percent said they store high-value or high-risk documents in the cloud.

Office 365 Gains Text Analytics With Equivio Buy

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Microsoft has bought text analytics provider Equivio — an acquisition that should both add another piece to the Office 365 puzzle and give Microsoft considerable traction in document-heavy enterprises like legal or financial firms.

While neither company would confirm the sales price, there is speculation the deal closed for about $200 million. If that's correct, Microsoft snapped up some pretty impressive text analytics for a relatively reasonable sum. In fact, the technology could end as a premium layer to Office 365 once Microsoft starts pulling it into its wider portfolio.

M-Files Eases Hybrid Cloud Computing With Metadata

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The only things everyone seems to agree about when it comes to hybrid cloud computing is that it’s going to be around for a long time to come — and many vendors have many ways of approaching it. For M-Files, the unique selling point is a system that can manage all your content without repositories.

That sounds like a big claim … and maybe it is. However, M-Files has been developing this for years, first in Europe and now in the US, and the proof of its claims are clear in its continued and staggering growth rates.

8 Companies Leading ECM Into 2015

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The enterprise content management (ECM) market looks set to change again. According to new research form Boston-based Nucleus Research, enterprises are taking to the idea of storing content on external servers.

ECM vendors have moved into agile mode and are now focusing on the development and simplification of their systems as well as automation and integration of new capabilities to generate value propositions for customers.

Lexmark Believes ECM Is Good For Your Health

Lexmark moves slowly, but solidly. Its latest move is the acquisition of medical imaging technology provider Claron in an all cash deal worth $37 million.

Lexmark has also announced that once the deal is closed it will incorporate Claron’s medical content management technology into Perceptive, the enterprise content management vendor that Lexmark bought in 2010 for $280 million.

If this all appears to be a little marginal to the main ECM game plan, then think again.

New research by Dallas-based MarketsandMarkets has estimated that the medical document management systems market could be worth an estimated $425 million by 2019, up from $220 million this year. While that is a relatively small amount of money in the overall ECM scheme of things, there are few enough players in the market, making it a lucrative if specialized sweet spot.

A Look Back: The Continuing Evolution of SharePoint

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If we could really say what the future holds for SharePoint, we could probably sell the information back to Microsoft. All the signs point to major changes — but they also point to the fact that Microsoft is still dithering. While the company has committed to another on-premises version, after that all bets are off.

But let's speculate. Microsoft CEO Satya Nadella has made no bones about where he is talking Microsoft: “Mobile First, Cloud Frist.” There is no reason to think that he won’t do the same with SharePoint and certainly over the past months the developments around SharePoint Online have been mouthwatering.

A Look Back: Battling Information Management Chaos

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If ‘X’ represents the mass of information in your enterprise, it also represents the size of the problem that you currently have with information management. In other words, the more information you have in your enterprise, the bigger your problem. And odds are it has gotten worse in the past 12 months.

That's not to say that there hasn't been a flurry of new technologies available to help you deal with this information overload. In the big data space alone, the explosion in the number of solutions available is staggering. It's even more mind blowing if you add in all those that have emerged in content management, analytics, business intelligence, cloud storage, mobile and so forth.

An ECM Space Oddity: Still Chaotic After 6 Years, 2001 Stories

2014-02-December-Odyssey.jpgSometimes — and in some areas of IT — you feel like you’re going around in circles. Enterprise content management (ECM) is a case in point.

Six years and 2001 posts ago, when I started covering ECM for CMSWire, the single biggest issue was the struggle to keep content chaos at bay.

Fast forward to last week and the problem remains. Social media, customer experience management, digital marketing and big data management have emerged as driving forces across the content industry, but the cruel reality remains.

Effective content management still eludes many, many enterprises.

You Don't Need New Toys to Succeed at ECM

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Victory!

We finally did it.

My wife and I have been threatening to throw away, donate or sell the majority of our kids' toys for years. If you are a parent you know the drill. You've accumulated a massive horde of cheap plastic dolls and plush animals with enormous cartoon eyes. Every birthday, Christmas and (let's be honest) trip to the grocery store adds to the collection. Then after what seems like mere hours that toy joins the others in the trash heap you generously refer to as a "play room."

We all know this is the pattern and still most of us fail to correct it or clean up the junk. I'm happy to say that as of Sunday evening 80 percent of the toys in my house have been sorted for disposition, to borrow an industry term. And with the holidays around the corner my wife and I are having conversations about how to handle this gift giving season without falling back into our bad habits.

Forrester's Best of the Best in Private, Public Cloud Space

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Forrester Research just named what it considers the leaders in hosted private cloud solutions and the top guns of security among public cloud platform service providers.

In its newly released Wave, the research giant tabbed Virtustream and Datapipe as industry leaders in its Wave for Hosted Private Cloud Solutions.

Meanwhile, Amazon Web Services took the top spot in this week's Wave for Public Cloud Platform Service Providers’ Security. Three other public cloud security offerings -- IBM's, Microsoft's and CenturyLink's -- offer competitive advantages. Forrester only included those four providers in its public cloud security assessment.

Lessons We Learned at Enterprise World 2014 #OTEW2014

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Four days ago, they cavorted at the Wizarding World of Harry Potter at University Studios in Orlando, Fla.

Today, they are probably in front of their computers, logged into their OpenText Enterprise Content Management (ECM) system, managing, storing, archiving, finding and tracking enterprise information.

Goodbye Harry Potter Hogwarts Express. Hello Harry the IT guy.

It's a cruel dichotomy. We know. 

We learned after attending last week's OpenText's annual Enterprise World conference at the Walt Disney Swan and Dolphin Resort. 

And it wasn't the only thing we learned.

OpenText Reveals Cloud Data 'Bill of Rights' #OTEW2014

ORLANDO, Fla. -- When they return to work Monday morning, the 2,000 or so attendees of the OpenText Enterprise World 2014 conference at the Walt Disney Swan and Dolphin Resort will operate under what their Enterprise Content Management (ECM) provider calls a cloud data "bill of rights."

OpenText Targets Compliant Office 365 Cloud Shift #OTEW2014

ORLANDO, Fla. -- OpenText and Microsoft are friends. They're also competitors.

They are definitely friends when it comes to the relationship between Office 365 and OpenText's Content Server, the foundational repository and information governance layer for OpenText's Enterprise Content Management (ECM) suite. 

The friendship continued this week at Enterprise World 2014 here at the Walt Disney Swan and Dolphin Resort. The 8,200-employee Waterloo, Ontario, ECM provider announced the availability of OpenText Application Governance & Archiving (AGA) 10.7 for Microsoft SharePoint and Microsoft SharePoint Services.

It's all about helping the transition into the cloud -- moving from on-premises instances of Microsoft SharePoint to Microsoft Office 365 in the cloud. Enterprises will also be able to maintain core information governance and compliance processes and integrate content from other enterprise applications such as SAP and Oracle EBS, according to OpenText officials.

OpenText: Ditch the Competition for Our EIM Suites #OTEW2014

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ORLANDO, Fla. -- OpenText pulled no punches in the official opening session of its Enterprise World 2014 conference this morning at the Walt Disney Swan and Dolphin Resort here.

It's enticing potential customers to ditch competing products and adopt its own enterprise information management (EIM) suites.

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