Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Ecm 2009 News & Articles

State of the ECM Industry 2009: Content Still a Challenge

AIIM has released its annual State of the ECM Industry research report. And although the term Enterprise Content Management was coined about eight years ago, the research findings are still not very optimistic in some areas.

Not surprisingly, the bottom line is that electronic content in many of its shapes and forms in the organizational landscape is still (mainly) a mess.

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