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Eim News & Analysis

IT Gets Strategic (Again)

2014-30-September-Check.jpgThe CIO of a global Medical Device manufacturing company recently said to me, "I don't want to have to install another piece of software at this company unless I absolutely have to."

"You want to hear something that will really blow your mind?" he followed.

I was already pretty excited about how forward thinking the conversation was. What comes after putting the entire legacy software industry on notice?

"I could have my entire supply chain being run by Amazon by the end of the year."

These guys don't sell widgets to consumers. They sell respiratory care equipment and supplies for operating rooms to health care providers.

Quantifying the Value of Your Data

Whether it’s the amount of risk in a particular decision or the reason for a problem that impacts the bottom line, the unknown is a scary concept. As businesses continue to generate vast amounts of data, the business value of this information is palpable. However, determining whether or not this data has any economic value is difficult. Armed with advanced tools that produce incredibly huge amounts of data, storage, retrieval and analysis, businesses have taken on a new method to minimize this unknown.

Connecticut Judge Gives Gartner More Time to Answer Lawsuit

Don't expect a quick resolution of the lawsuit that pits NetScout Systems against the Gartner Group. Just yesterday, Connecticut Superior Court Judge Charles T. Lee approved the request of Gartner attorneys to extend the deadline to respond.

The decision pushes the deadline for Gartner to respond to Oct. 20 — and pushes the deadline for Netscout to respond to Dec. 22.

In a motion for extension of time to plead, Gartner attorneys Frederick Gold, Andrew Zeitlin and Diane Polletta explain they need additional time to respond to "undertake appropriate factual and legal analysis" and prepare an appropriate response. Netscout attorneys Michael Blanchard and Jason Frank did not object, as long as their client received a reciprocal extension.

Dark Data as a Company Asset

2014-26-September-Darth-Data.jpgWe've seen an influx of compliance and data security related stories flood news outlets over the past year. With data breaches at Experian and Home Depot, companies around the globe are facing a heightened demand for data privacy and compliance regulation.

Many of these companies have now invested in data loss prevention and governance, risk and compliance programs to help them identify data that may put them at risk. This is data that often exists across enterprise systems (file shares, SharePoint, social systems, and other enterprise collaboration systems and networks) and is referred to as “dark data” -- or data that is not properly understood.  

Just How Badly Does Microsoft Want Your OneDrive Biz?

While you were out last Friday night -- having drinks, watching your local high school team play football under the lights, dancing or enjoying a quiet dinner with that special someone -- Douglas Pearce was in his office at Microsoft penning a blog post.

Even the he knew the timing was weird.

“While it might seem strange to announce new features on a Friday evening,” Pearce, the group program manager for OneDrive, wrote in the company’s blog, “we’ve been listening to the commentary about storage on the new iPhones released today and we wanted to get you more storage right away.”

Rackspace Guarantees 99.99% Uptime on Private Cloud

Rackspace is so confident with the new release of its private cloud software on its cloud computing open source OpenStack creation, it's guaranteeing success for enterprise workload production.

The San Antonio, Texas-based managed hosting provider debuted its private cloud in the summer of 2013, and now beefed up its offering with a 99.99 percent OpenStack API uptime guarantee, increased scalability to hundreds of nodes and DevOps automation services for application lifecycle management.

"Arguably the most exciting thing about this is we're backing it with an industry-leading OpenStack API uptime at 99.99 percent," Christian Foster, Rackspace Private Cloud director of marketing, told CMSWire. "OpenStack is four years old and is maturing with the technology. The market is looking for a provider to stand behind its product in a big way, and that's what we're doing here. If we don't meet this uptime monthly, our customers will be receiving credit from us missing that number."

Alfresco Aims Higher as it Launches v5 #AlfrescoSummit

When you say open source and enterprise content management in the same breath, most practitioners probably think of small and medium businesses rather than global enterprises. With today's launch of version 5 of its core ECM product, it appears Alfresco is out to change that.

Or maybe it's better to say it's already started. The open source vendor is cashing in, quite literally, with the growing complexity, rising costs and cloud-centricity of some of the biggest players in the field, notably Microsoft's SharePoint, which has frustrated many of its users with its seemingly unrelenting push to the cloud

Parlez-Vous Windows 9? Microsoft French Exec Leaks Update

2014-24-September-Alain-Crozier.jpg

The Microsoft rumor mill became reality in France.

Reports are blowing up on the Web that a French Microsoft executive revealed Microsoft will unveil Windows 9 next Tuesday.

"Last year we had Windows 8. In the next few minutes, the next few days, we'll be releasing Windows 9," Alain Crozier, president of Microsoft France and a vice president of Microsoft International, said during a company presentation.

Ever since Microsoft sent out invitations to a secret press event for Sept. 30 in San Francisco, rumors have been circulating that it would mark the next major release of Windows.

But no one wants to have the thunder of a secret press conference spontaneously dashed by the mutterings of an international VP. So naturally, the Redmond, Wa. software giant went into backtrack mode immediately, telling ZDNet in a statement, "We look forward to seeing you in late September in San Francisco for the future of Windows, which actually at this stage does not have a name as such."

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

The Key to Security is Subtlety

2014-23-September-Megaphone.jpgPeople are similar when you dig deep: they want to get thing done and move on to the next thing. Even procrastinators get great work done when faced with having to get an even larger task accomplished.

Most people also share a degree of stubbornness. People are happy to do things your way if they see the benefit, but anything that's perceived as getting in the way is quickly worked around. When you try and force something, they will dig in their feet on sheer principle. It's amazing how hard people will work around things that they view as unnecessary change.

For organizations rolling out new systems, this is a problem.

Changes Ahead for EMC's Documentum, Syncplicity, AirWatch?

The Wall Street Journal is reporting that EMC is weighing its options for a merger or the possibility of being acquired. Though seemingly serious conversations about an HP/EMC merger have fallen apart, according to the New York Times, some industry-watchers suspect they could be revived.

EMC is also reportedly talking with Dell which might be interested in buying pieces of the storage giant. Analysts have told Market Watch that Cisco or Oracle may be potential suitors as well.

What SAP Gets With Its $8.3 Billion Acquisition of Concur

SAP's acquisition of Concur Technologies expands its cloud network, gives it access to another large list of customers and keeps it competitive with Oracle and IBM, analysts told CMSWire.

SAP announced last week it had acquired the Bellevue, Wash.,-based business travel management software provider that will beef up its HANA platform.

The estimated $8.3 billion deal brings Walldorf, Germany-based SAP 23,000 customers and 4,200 employees, according to a letter to customers from the SAP Global Managing Board. SAP is led by CEO Bill McDermott, and Concur's chief is Steve Singh.

"The end game for SAP, as shown by its acquisition of SuccessFactors and now Concur, is to assemble a big portfolio of horizontal cloud business services useful to many customers," said Ted Schadler, vice president and principal analyst for Forrester Research.

Why HP Pulled Autonomy and Vertica into a Big Data Union

2014-22-September-Drum-Duo.jpgHP ended months of speculation on its plans for the Autonomy acquisition in August with the announcement of its Big Data business group, which brought Vertica and Autonomy together on the same platform. 

Badly stung by the Autonomy acquisition, it had taken HP some time to stick its head up over the parapet again. But by pulling together Vertica and Autonomy, it did just that, and a lot more besides.

Quick Start Guide to Selecting Information Management Solutions

2014-22-September-Multiple-Choice.jpgDeb Lavoy recently argues that IT’s approach to providing enterprise software solutions is not effective. IT often buys complex enterprise software platforms and then starts a “science project”:

"Most enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a 'platform' and have their IT departments build the 'solution' on it."

Lavoy maintains that this IT approach to acquiring and deploying enterprise software is slow, costly and often ends in project failure. I completely agree. Then how should you select your software products and implementers? Here’s a methodology that I’ve found to be very effective.

SharePoint Users Stick with Older Versions, Eye Hybrid Cloud #SPTechCon

When we caught up in Boston a year ago with SharePoint Technology Conference Chair David Rubinstein, SharePoint 2013, Office 365 capabilities and mobile were all the rage.  

Same conference, next year at the Boston Park Plaza hotel? The cloud. SharePoint Online. When's the big move coming?

The truth is, for most organizations -- at least those among the 1,000 at the conference this week -- they're still flying in 2010 and even 2007 air space when it comes to SharePoint technology.

"The majority of our attendees still sit on 2010 and 2007 versions of SharePoint," said Rubinstein, whose Melville, NY-based media organization, BZ Media, has put on 12 SPTechCons over the last six years. "There's where we're going to be until things change."

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