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Eim News & Analysis

What's Really Going on at EMC's Content Group?

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Shock and awe can be a good thing, especially if you’re introducing a change that’s long been desired. That’s why EMC’s Information Intelligence Group (IIG), which holds Documentum, Captiva, Syncplicity, among other product lines, waited until its annual partner pep rally last week to announce that it was changing its name to Enterprise Content Division — ECD is its acronym.

“We wanted to create some excitement around it,” said Rohit Ghai, EMC ECD’s new president. He knew that almost no one showed affinity for the old name, Information Intelligence Group (IIG) as it has been called for too many years.

“No one knew what that meant,” an EMC partner who asked not to be identified told us.

And while that kind of feedback matters a great deal to Ghai, there were three primary drivers behind the renaming: legitimacy, heritage and evolution.

Embrace and Embody Risk Management

If a CEO wants his organization to realize the opportunity presented by risk management to deliver better decisions and, through them, improved performance, he needs to do more than “walk the talk.”

I have come up with the phrase “embrace and embody” risk management. (Feel free to borrow it.)

AI in the Enterprise: A Sign of Things to Come?

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Smartphones will be in the hands of a quarter of the world population by 2017, according to forecasts from the likes of eMarketer. As a result, businesses of all sizes will have growing needs for mobile applications, including solutions that automate tasks such as managing calendars.

Lowdownapp is one such app for the enterprise market: It promises to organize your smartphone calendar based on your individual needs using artificial intelligence (AI).

Bug Bounty Programs Help Companies Track Vulnerabilities

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Companies release new software and products to corporate users and consumers, hoping final product releases are stable and free of bugs.

But it's much easier said than done to release a secure and polished product. While companies try to work diligently to prevent vulnerabilities, they can only be partly successful with sometimes limited organizational capability by their respective internal teams.

That's where bug bounty programs come in.

During a recent Open Web Application Security Project (OWASP) conference, a hosted bug bounty contest found more than 80 vulnerabilities for the companies that participated. These types of contests and hosted programs are becoming more popular, taking place at other major computer and technology conferences across the United States.

Once discovered by third-party coders, companies move rapidly to analyze reports and fix legitimate vulnerabilities before they can be exploited.

The Yammer vs. SharePoint Governance Taste Test

2015-02-February-Coffee-Coffee.jpgDo you remember the Folgers Crystals instant coffee commercials from the 1980s? In these 30-second advertisements, a surreptitious survey is taken of diners in a fancy and presumably expensive restaurant. Served after-dinner coffee, they inevitably describe for the camera how fantastic it tastes and smells. Just as inevitably, the shock of the coffee drinkers when they discovered they’d actually been served Folgers Crystals -- instant coffee, not the freshly-brewed European blends they’d been expecting -- gave their snobbish expectations the lie.

In many ways the governance of Yammer vis-ą-vis the high-powered governance features of SharePoint is similar to that cup of Folgers coffee versus flavor expected of the freshly-brewed premium blends.

3 Reasons Amazon's Email Could Dent Google, Microsoft

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Think Microsoft and Google have the business email market tied-up? Think again. Amazon has come up with a new business email service called WorkMail that ties in nicely with its file-sharing service Zocalo, and WorkSpaces, a Desktop-as-a-Service (DaaS) solution.

The new service, launched in preview late last week, provides an email and calendar service that aims to cut into a market that has been dominated by Microsoft’s Office 365 and Google for Work Apps. It has three key features that just might help it dent the market leaders.

The Salesforce Wave Rolls Past Its First 100 Days

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When Salesforce announced its Wave analytics platform with a splash at Dreamforce, it wasn't even available. Critics said it cost too much or that even after two years of development, it was too little too late.

Some analysts, like Boris Evelson at Forrester Research, praised it for its "seamless integration" and agile NoSQL DBMS. "But," he added in his blog, "while we feel that Wave is a cool product for specific use cases ... there's lot of room for improvement before Wave can take its place among general purpose large enterprise BI platforms."

"The UI is there, but can it really leverage big data? Does it matter?," asked CMSWire writer Virginia Backaitis. She quoted several industry sources who offered mixed reviews.

Managing Content? Start with Metadata

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To effectively manage and exploit a company’s knowledge, you need a metadata plan. The successful implementation of any content-related strategy -- be it data, digital assets or text -- requires implementation of a holistic metadata schema that is supported by technology, people and process.

Building a DAM or CMS without a metadata plan is akin to throwing papers in an unmarked box. The systematic organization that metadata provides increases the return on investment of a content system by unlocking the potential to ingest, discover, share and distribute assets.

Microsoft Gives Apple Users OneDrive For Business Access

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Last year, Microsoft promised OneDrive for Business for Mac would be ready by the end of the year. It wasn't. However this week Microsoft finally released the first public preview.

The comes only two weeks after Microsoft announced that it was pulling the OneDrive consumer storage service and the OneDrive for Business storage together so that users will be able to sync shared folders across the entire system or selectively chose files to sync, just like products like Dropbox.

Is Microsoft Investing in a Google Android Competitor?

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Anyone who still thinks that Android is truly open source, move along, there’s nothing here for you.

For those that believe Google has imposed too much control over it, then news that Microsoft may be investing in a small start-up called Cyanogen that is setting itself up as a competitor to Google will probably be welcome.

The Wall Street Journal reported this morning that Microsoft has plans to become a minority investor in Cyanogen, which is building an Android platform that is outside the control of Google and which it defines as open source.

The End of Knowledge Management is Already Here

Despite what people think, the end state of knowledge management is already here. All future things are uncertain and that is not going to change no matter how much information, or how many artifacts, you have at hand. Entropy dictates that the problems of uncertainty multiply with the increase of information or artifacts.

EMC Documentum Group Changes Its Name and Leader

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First off, we know that the division of EMC which owns Documentum is actually called IIG, or the Information Intelligence Group. At least until now that is. Tweets from IIG’s partner pep rally, held earlier this week, reveal that the division, which most simply call Documentum, will now be named the Enterprise Content Division. This has been confirmed by a conference attendee.

So now it’s EMC ECD, got it? If not, no worries, just keep calling it Documentum. The new names never seem to stick.

Google, VMware Partner for Hybrid Cloud Computing

Google announced today that it has inked a new partnership deal with VMware that should give its public cloud services a considerable boost in the enterprise.

According to a statement issued by the two companies, VMware is making four Google cloud services available to enterprise customers through its vCloud Air hybrid cloud. The services include Big Query analytics, Google Cloud Storage, as well as Google Datastore and DNS services.

Risk Management: Put Paranoia In Its Place

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One of my favorite songs is "Destroyer" from The Kinks. It's one of the first songs I remember from my early radio days and it fit my mindset at that time.

There's a red, under my bed
And there's a little green man in my head
And he said, 'you're not goin' crazy, you're just a bit sad
'Cause there's a man in ya, gnawin' ya, tearin' ya into two'

Silly boy ya' self-destroyer
Paranoia, the destroyer

Every second or third project that I'm on, I hear that song in my head. It starts when a client is describing a process that includes decades of checks and cross-checks that have been added over time. Each requirement probably has an interesting story behind it, but the stories are lost.

Information Governance Revisited

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Information governance is in the air.

Two days after my last article published, “Push for Strategic Governance in Information Management," Forrester Research released a report called “Reboot your Information Governance Program with an Outside-In Perspective.” Cheryl McKinnon (@cherylmckinnon), an old friend, lead the creation of that report and followed it up with a blogpost, “Information Governance: Not a Product, Not a Technology, Not a Market.”

McKinnon and her colleagues suggest that we view information governance “as a corporate objective, enabled by programs, projects, priorities, people and technology.” This aligns well with my recommendation to take a strategic approach to information governance.

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