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Eim News & Analysis

How Accessible is Your Search Application?

2014-13-November-Dyslexia-Center-Christchurch.jpgIt's estimated that one in 10 people has some degree of dyslexia. People with dyslexia have a cognitive disorder which hinders their ability to recognize words. Yet when I brought up the topic of web accessibility with some delegates at the recent J. Boye Aarhus 2014 Conference, I was concerned by the high percentage who had never considered whether their website and intranet search applications met an acceptable standard of accessibility.

OpenText: Ditch the Competition for Our EIM Suites #OTEW2014

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ORLANDO, Fla. -- OpenText pulled no punches in the official opening session of its Enterprise World 2014 conference this morning at the Walt Disney Swan and Dolphin Resort here.

It's enticing potential customers to ditch competing products and adopt its own enterprise information management (EIM) suites.

OpenText Reimagines Information Management #OTEW2014

There’s a gap in the kinds information management solutions available to businesses today. On one side there are the heavy-hitting, feature-filled Enterprise Content Management (ECM) solutions that highly regulated life sciences, energy and financial industries require.

On the other side, there are Enterprise File Sync and Share (EFSS) solutions that typically store content on public clouds. And then there’s Box, which is busily adding social and collaboration features to its EFSS service.

But until today there hasn’t been a vendor that provides a business information management service that sits on a private cloud and offers secure social and collaboration features, without any involvement from IT at all. That’s right, end users can buy OpenText’s new enterprise-grade Information Management solution, OpenText Core, with a credit card and get busy.

“It’s designed for the digital first world. It’s very intuitive, requires no learning and is focused on the business,” said Lubor Ptacek, vice president of strategic marketing, at OpenText.

The Paperless Office? Dream On

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The paperless office is only a dream, and we should be setting our sights a little bit lower.

That's how Doug Miles introduces this year’s AIIM Industry Watch report on document management, specifically on paper-free processes.

Even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs, most organizations are still struggling against the tide of paper documents that clog offices and stall business processes.

AIIM — the Association for Information and Image Management — is a global community of information professionals.

OpenText VP Highlights Digital First Agenda #OTEW2014

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ORLANDO, Fla. -- Enterprise information is like, well, pasta sauce.

It's constantly tinkered with -- by perfectionist chefs. It's altered, adapted and, if not to its creator's liking, simply discarded.

"Information is not inert," Muhi Majzoub, senior vice president of engineering at OpenText, told CMSWire. "It has context. It changes state, can be replicated, modified or destroyed."

Managing enterprise information today requires a "digital transformation" and recognition that we live in a "digital first world," he added.

Hence, the theme of this year's annual conference for the Waterloo, ON, enterprise information management provider: Simplify, transform and accelerate in the digital first world.

When Your Organization's Reputation is at Risk

An organization’s reputation is critical to their success (in almost every case). A smart CEO and her board pay attention to the organization’s reputation and take care to nurture, protect and grow it.

A new survey by Deloitte reinforces that obvious truth and states one other truth that should be obvious to us all: “reputation risk is driven by other business risks.”

Has Office 365 Brought Back Microsoft's Swagger?

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A few years ago I came to scary realization that I am now old enough to look back — and “reflect.”

I'm still not sure that with age comes wisdom, but I am sure that I can see repeating patterns. The new becomes old and all the old becomes new again. My kids’ music selection includes a smattering of re-makes that are Top 40 material today, just as the originals were when I was my kids’ age.

I’ve now witnessed clothing come in and out fashion multiple times (although I sincerely hope bell-bottoms do not return). And this may be just me, but it seems like every other movie that comes out is a re-make.

They say art imitates life. But I'll take that one step further and say technology imitates many of the patterns I have observed over time.

Few Businesses Use Social and Mobile to Improve Productivity

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Enterprises are using social and mobile to improve customer engagement, but not using them to improve productivity. At least that is the conclusion of new research from UK-based Advanced Business Solutions (ABS).

The findings are somewhat surprising given that the uses of enterprise social networks are largely associated with internal collaboration. But that is a myth, at least in the mid-sized enterprises segment.

Nitro: From Down Under to Over $15M

Document productivity company Nitro, originally founded in Melbourne, Australia, will beef up its San Francisco headquarters after raising $15M from Bay Area venture capitalists (VCs) in a bid to go after the big fish of document management, including Adobe and Citrix.

Nitro's products, including Nitro Pro and Nitro Cloud, enable document sharing in the enterprise. This includes the ability to sign and share documents and exchange them on mobile devices.

Lose the Fat, Embrace Lean Portals

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In its recently published Magic Quadrant for Horizontal Portals, Gartner identified a number of trends.

Among the most important: the convergence of web content management (WCM) customer demands with lean portal functionality and social technologies. The concept of lean (as opposed to bloated) portals has gained traction recently, with lean portal vendors starting to work their way further up the Magic Quadrant.

Large vendors claim they can offer all the functionality an enterprise could want and more — what smaller vendors describe as "bloat." Lean vendors claim they can respond rapidly to changing business conditions and have enough functionality for any office or mobile worker.

Microsoft Pairs with Dropbox, Is it Game Over for the Rest?

Dropbox has something Microsoft wants — namely 300 million loyal users. That’s why the world’s leading productivity software company just struck a strategic partnership with the world’s leading file sync and share provider to make working with Dropbox and Office a seamless experience from both platforms.

That “seamless experience” already exists between Office and Microsoft One Drive, which has many of Dropbox’s capabilities. But it seems that Microsoft may be a little afraid that if working with Office and Dropbox together is too much of a hassle, users might choose some other productivity app, like Google Docs, for example, to create and edit content.

Where's Marketing's Kevin Cochrane? Jahia Knows

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Remember Kevin Cochrane — the former CMO of Mindjet, the former CMO of Open Text and former vice president of digital marketing at Adobe? Guess where he’s just popped up — apparently just a day after leaving Mindjet? At open source Web Content Management (WCM) vendor Jahia.

As of today, Cochrane will sit on the board of Jahia. He will initially serve in an advisory capacity, although Jahia CEO Elie Auvray says that the role of advisor could grow as the company grows.

Hey CIO, CEO: You're Leaking Data

Of all the vital responsibilities C-level executives have, keeping data secure is a big one. Especially today, when many managers consider data to be the "new gold" or the "new oil”… feel free to add your own metaphor.

The Harvard Business Review has published a number of articles that say that those who leverage their data best will be at a competitive advantage.

“Data-driven decisions tend to be better decisions. Leaders will either embrace this fact or be replaced by others who do,” wrote Andrew McAfee and Erik Brynjolfsson in an article in 2012.

But what happens when your strategic data is at someone else’s disposal as well? And we’re not just talking about data that’s been hacked or deliberately open sourced and shared with select parties, but also the stuff that your employees lob over company firewalls for convenience sake.

If you’re a manager this kind of behavior should be cause for concern because we could be talking about the very strategic assets and intellectual property you’ve been charged to protect.

Creating Governance Solutions for Hybrid SharePoint Environments

2014-03-November-Air-Ground.jpgWhat are the differences between SharePoint governance in online versus on-premises deployments? This question comes up regularly at conferences and events -- administrators and business owners alike want to know if their organizations need to change their administration activities for the cloud. With many organizations either planning a move to the cloud or developing those plans, they need to know whether there are differences in what you can manage and how SharePoint is managed in the cloud.

Are there differences? Yes. Will these differences impact your existing governance policies and procedures? Most definitely.

Bigger, Better, Faster, Stronger: The Future of Big Data

2014-31-October-Big-Foot-Bionic-Man.jpg[W]e can rebuild him. We have the technology. We have the capability to make the world’s first bionic man. Steve Austin will be that man. Better than he was before. Better. Stronger. Faster.

One of the most popular TV shows in the mid '70s was the Six Million Dollar Man, which told the story of astronaut Steve Austin, who after an accident was rebuilt as a superhuman cyborg, combining the best of the human mind and robotic enhancements. This "Better. Stronger. Faster." has become a foundational theme in describing the benefits of technology. Whether you prefer the wording of the 1970's version or the 2007 Daft Punk "Harder, Better, Faster, Stronger," the basic themes resonate with organizations that want to improve the value and power of their technologies.

Big data is no exception. Although we have used the three Vs of Volume, Variety and Velocity as a basis for defining big data for over a decade, the truth is that each of these Vs is solved through different technologies -- there is no one solution to solve all of these problems. This conflation of big data characteristics has only become confusing since the phrase "big data" truly took off in 2011.

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