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Eim News & Analysis

Did JPMorgan's Data Breach Need to Be So Massive?

It’s all over the morning news. Late yesterday, in a filing with the US Securities and Exchange Commission,  JPMorgan Chase revealed that more than half of American households were affected by last summer’s data breach at the bank.

We’re talking about 76 million personal  and 10 million business accounts from which “user contact information – name, address, phone number and email address – and internal JPMorgan Chase information relating to such users have been compromised,”according to the New York Times.

It is reportedly the biggest such intrusion ever.

3 Things to Consider When Migrating to a New Portal

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Moving your website to a new portal is comparable to moving into a new home. It takes a lot of time, planning, effort — and always proves harder than you expect. 

You have to clean up beforehand and make decisions about what you really need to take with you. You want the move itself to go as efficiently as possible. You want to make sure the movers don’t miss any of your things (like, say, your data).

You need a compatibility plan for older items: just as an antique sofa might go from a parlor to a modern living room and the locations of tables and chairs need to be reconfigured in the new space, your legacy data needs a new place within your modern portal’s framework.

You’ll have to figure out how to keep your current system running smoothly during the move. And you’ll want to make a list of everything to be done, so you don’t miss anything. Since there’s often quite a bit of confusion around portal migration, here are some key considerations when you’re ready to take the plunge.

 

Why Risk Management Technology Projects Fail

Too many organizations buy risk management solutions for today, without thinking of their needs for the future.

Michael Rasmussen works with a number of companies that sell solutions for risk management (these days typically packaged with other “stuff” and mislabeled GRC solutions) and helps buyers of those solutions, as well as participating in related conferences and seminars.

And though he has never run a risk management function, his views merit attention.

Gartner MQ for ECM: Why the Leaders Stand Out

It’s not unusual for an analyst to describe Enterprise Content Management as a mature technology. Or even to go so far as to call it “boring,” as analyst Alan Pelz-Sharpe did a few years ago when he was employed by the Real Story Group.

And he meant it in a good way. For many years ECM systems were huge headaches that seldom delivered as promised and now, for the most part, they do. The basic requirements, as you’ll see as you read on, are practically a given.

But as new technologies emerge and the way people work changes, so must the solutions that ECM vendors deliver. While Social was brought into the mix a few years ago, the direction now is toward “content in context” which means that user experiences will be personalized according to individual needs. Gartner said that by 2017 as much half of all business content will be nontextual, which will necessitate that analytics be part of content management.

In addition Gartner sees the requirements of an ECM solution evolving from “the right information, to the right person, in the right format, at the right time, on the right devices" to include the context of a particular business process.

It’s worth noting too that the ECM market grew 8.6 percent in 2013 meaning that it is continuing to bring new value and win interest from new customers.

IT Gets Strategic (Again)

2014-30-September-Check.jpgThe CIO of a global Medical Device manufacturing company recently said to me, "I don't want to have to install another piece of software at this company unless I absolutely have to."

"You want to hear something that will really blow your mind?" he followed.

I was already pretty excited about how forward thinking the conversation was. What comes after putting the entire legacy software industry on notice?

"I could have my entire supply chain being run by Amazon by the end of the year."

These guys don't sell widgets to consumers. They sell respiratory care equipment and supplies for operating rooms to health care providers.

Quantifying the Value of Your Data

Whether it’s the amount of risk in a particular decision or the reason for a problem that impacts the bottom line, the unknown is a scary concept. As businesses continue to generate vast amounts of data, the business value of this information is palpable. However, determining whether or not this data has any economic value is difficult. Armed with advanced tools that produce incredibly huge amounts of data, storage, retrieval and analysis, businesses have taken on a new method to minimize this unknown.

Connecticut Judge Gives Gartner More Time to Answer Lawsuit

Don't expect a quick resolution of the lawsuit that pits NetScout Systems against the Gartner Group. Just yesterday, Connecticut Superior Court Judge Charles T. Lee approved the request of Gartner attorneys to extend the deadline to respond.

The decision pushes the deadline for Gartner to respond to Oct. 20 — and pushes the deadline for Netscout to respond to Dec. 22.

In a motion for extension of time to plead, Gartner attorneys Frederick Gold, Andrew Zeitlin and Diane Polletta explain they need additional time to respond to "undertake appropriate factual and legal analysis" and prepare an appropriate response. Netscout attorneys Michael Blanchard and Jason Frank did not object, as long as their client received a reciprocal extension.

Dark Data as a Company Asset

2014-26-September-Darth-Data.jpgWe've seen an influx of compliance and data security related stories flood news outlets over the past year. With data breaches at Experian and Home Depot, companies around the globe are facing a heightened demand for data privacy and compliance regulation.

Many of these companies have now invested in data loss prevention and governance, risk and compliance programs to help them identify data that may put them at risk. This is data that often exists across enterprise systems (file shares, SharePoint, social systems, and other enterprise collaboration systems and networks) and is referred to as “dark data” -- or data that is not properly understood.  

Just How Badly Does Microsoft Want Your OneDrive Biz?

While you were out last Friday night -- having drinks, watching your local high school team play football under the lights, dancing or enjoying a quiet dinner with that special someone -- Douglas Pearce was in his office at Microsoft penning a blog post.

Even the he knew the timing was weird.

“While it might seem strange to announce new features on a Friday evening,” Pearce, the group program manager for OneDrive, wrote in the company’s blog, “we’ve been listening to the commentary about storage on the new iPhones released today and we wanted to get you more storage right away.”

Rackspace Guarantees 99.99% Uptime on Private Cloud

Rackspace is so confident with the new release of its private cloud software on its cloud computing open source OpenStack creation, it's guaranteeing success for enterprise workload production.

The San Antonio, Texas-based managed hosting provider debuted its private cloud in the summer of 2013, and now beefed up its offering with a 99.99 percent OpenStack API uptime guarantee, increased scalability to hundreds of nodes and DevOps automation services for application lifecycle management.

"Arguably the most exciting thing about this is we're backing it with an industry-leading OpenStack API uptime at 99.99 percent," Christian Foster, Rackspace Private Cloud director of marketing, told CMSWire. "OpenStack is four years old and is maturing with the technology. The market is looking for a provider to stand behind its product in a big way, and that's what we're doing here. If we don't meet this uptime monthly, our customers will be receiving credit from us missing that number."

Alfresco Aims Higher as it Launches v5 #AlfrescoSummit

When you say open source and enterprise content management in the same breath, most practitioners probably think of small and medium businesses rather than global enterprises. With today's launch of version 5 of its core ECM product, it appears Alfresco is out to change that.

Or maybe it's better to say it's already started. The open source vendor is cashing in, quite literally, with the growing complexity, rising costs and cloud-centricity of some of the biggest players in the field, notably Microsoft's SharePoint, which has frustrated many of its users with its seemingly unrelenting push to the cloud

Parlez-Vous Windows 9? Microsoft French Exec Leaks Update

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The Microsoft rumor mill became reality in France.

Reports are blowing up on the Web that a French Microsoft executive revealed Microsoft will unveil Windows 9 next Tuesday.

"Last year we had Windows 8. In the next few minutes, the next few days, we'll be releasing Windows 9," Alain Crozier, president of Microsoft France and a vice president of Microsoft International, said during a company presentation.

Ever since Microsoft sent out invitations to a secret press event for Sept. 30 in San Francisco, rumors have been circulating that it would mark the next major release of Windows.

But no one wants to have the thunder of a secret press conference spontaneously dashed by the mutterings of an international VP. So naturally, the Redmond, Wa. software giant went into backtrack mode immediately, telling ZDNet in a statement, "We look forward to seeing you in late September in San Francisco for the future of Windows, which actually at this stage does not have a name as such."

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

The Key to Security is Subtlety

2014-23-September-Megaphone.jpgPeople are similar when you dig deep: they want to get thing done and move on to the next thing. Even procrastinators get great work done when faced with having to get an even larger task accomplished.

Most people also share a degree of stubbornness. People are happy to do things your way if they see the benefit, but anything that's perceived as getting in the way is quickly worked around. When you try and force something, they will dig in their feet on sheer principle. It's amazing how hard people will work around things that they view as unnecessary change.

For organizations rolling out new systems, this is a problem.

Changes Ahead for EMC's Documentum, Syncplicity, AirWatch?

The Wall Street Journal is reporting that EMC is weighing its options for a merger or the possibility of being acquired. Though seemingly serious conversations about an HP/EMC merger have fallen apart, according to the New York Times, some industry-watchers suspect they could be revived.

EMC is also reportedly talking with Dell which might be interested in buying pieces of the storage giant. Analysts have told Market Watch that Cisco or Oracle may be potential suitors as well.

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