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Eim News & Analysis

Enterprise Search Doesn't Fit in a 2-D Box

2014-14-August-Magic.jpgGartner's been getting a bit of attention lately. The Gartner Enterprise Search Magic Quadrant released in July resulted in criticism from Miles Kehoe, Stephen Arnold and Charlie Hull. Nuix heavily criticized the MQ on e-Discovery and Scott Liewehr has reservations about the Forrester Wave on Digital Experience Delivery Platforms. And now the lawsuit.

My own views on the Gartner Search MQ were a little less forthright. However the Search MQ raises issues which are much wider than whether the companies in the top right hand quadrant (Leaders) deserve to be there.

Microsoft Secures Azure Data with Enhanced Encryption

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Microsoft — like Google — is beating the drum on security. It is enhancing the encryption of data transfers between users and the Azure cloud guest operating systems. 

The encryption improvements, which apply to Microsoft Azure cipher solution for hosted guest virtual machines, gives users better and more secure connections during the transmission of data.

According to a Microsoft blog post the new enhancements apply to the Transport Layer Security (TLS) and Secure Socket Layer (SSL), which makes it harder to decrypt connections and information going across such connections.

This follows  recent moves by Google to secure and encrypt emails. In the coming weeks, it announced that it will publishing a list of best practices in the coming weeks to make Transport Layer Security (TLS) adoption easier and to avoid common mistakes.

Sync and Share Providers Change Their Games

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Take a good look at the leaders in Gartner’s quadrant for Enterprise File Sync and Share (EFSS) and you’ll see some big differentiators. Box, for example, is a purely a public cloud play. Accellion’s kiteworks, at least up until now, has insisted that private cloud or on premise is the best way to go if you want to keep your information secure.

But things change.

This morning Accellion announced content connectors for Google Drive for Work and for Microsoft’s One Drive for Business. “It shouldn’t matter where you store your content, IT can track and manage it from anywhere,” said Paula Skokowski, Accellion’s Chief Marketing Officer.

While we might have seen this as an “about face” or even somewhat sacrilegious a few months ago, Skokowski insists that it has been in the works for some time.  “It’s an important next chapter for us,” she explains. With connectors to Google Drive and OneDrive, kiteworks can provide EFSS capabilities outside of the firewall. “Users need access to content regardless of where it is stored,” she added.

IBM Focuses on Security Again With Lighthouse Buy

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Hot on the heels of the CrossIdeas acquisition two weeks ago, IBM plans to buy the business operations of Lighthouse Security Group (LSG), again for an undisclosed sum.

LSG and CrossIdeas will be integrated with IBM’s existing identity and access management offering to provide a full suite of software that will protect and manage users’ identity.

Microsoft Plans to Axe IE 8 Support

It’s been in the air for some time now, but it’s finally happened.

Microsoft has announced it will stop supporting old versions of Microsoft Internet Explorer (IE) in January 2016, including IE 8 Users who want security fixes and updates after that will have to use the most current version for their particular system.

What this means is that those using IE 8 will be completely out of the loop in terms of support, while the number of people that will be able to use IE 9 and IE 10 will be drastically reduced.

Think Dropbox Isn't Serious About the Enterprise? Think Again

2014-11-August-Jogging.jpgWe’ve all been there: Someone sends us a document that we need to review, edit or approve and the only device we have handy is a mobile phone. Sure, there are some who schlepp around phones, iPads and laptops for this, but there’s no way I’m going to do that on a 10 mile run, while running out for coffee or at lunch with my husband or boss. And an iWatch -- even if it comes out next month -- isn’t likely to be of any help.

And though many EFSS solutions provide document previews that are accessible via a mobile device, they can still be hard to work with.

Dropbox knew this, that’s why today it's releasing a new Android app that the company says will make the “Dropbox mobile app experience as fast, seamless and efficient as possible.” That way you can get your work done on the spot, wherever you happen to be.

Why You Should Never Upgrade SharePoint

Information Management, 2014-11-August-Monkey-Tools.jpgClients often tell me that they want to "upgrade their SharePoint" without understanding what it is that they are requesting. "Upgrade" makes the process sound much easier than it actually is.

When you upgrade Microsoft Office, you can open all of your old documents in the new version after a simple install. If your previous version of Office was really old, the software might prompt you upon opening each document to convert it to the latest version -- a one-time task that runs automatically.

People tend to think that a SharePoint "upgrade" is as simple as installing the latest version of SharePoint on the server, and then the content and documents will automatically port over. This could not be further from the truth!

How Vendors Learn to Play the Gartner Game

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We've never mastered the art of the crystal ball here at CMSWire. So don't expect us to tell you who will ultimately prevail in the newly filed lawsuit that pits NetScout Systems against the Gartner Group.

NetScout, a Westford, Mass.-based computer performance management provider, filed the lawsuit last week over allegations of "corporate defamation" arising out of the business research practices of Stamford-based Gartner.

NetScout doesn't like being called a "challenger" rather than "leader" in one of Gartner's Magic Quadrant industry reports — especially because it thinks its ranking is based, in part, by its unwillingness to "pay to play."

Magical thinking? Maybe. But this isn't the first time Gartner has been sued by one of the vendors it ranks, and there's no reason to expect it will be the last.

The Enterprise of the Future: Not as Cloudy as You Think?

The enterprise is “all in” on the (public) cloud, right? That’s certainly what all the hype leads us to believe.

After all, hardly a week goes by without Amazon, Google or Microsoft dropping their prices as they race to the bottom in the cloud wars. Not only that but there are also a host of celebrity-like CEO’s such as Salesforce’s Marc Benioff, Amazon’s Werner Vogels and Box’s Aaron Levie. They’re constantly in front of crowds preaching cloud-only gospels.

And there are the more recently converted to consider as well, such as IBM’s Ginni Rometty, who bought Cloudant, Silverpop and SoftLayer over the past 18 months and launched the IBM’s cloud Marketplace in April. Never mind SAP’s Bill McDermott, who started to refer the company he now single-handedly reins as “the cloud company”.

But all of that being said, there’s a newer trend in the enterprise now taking hold that indicates that the future may actually be hybrid. It seems that some managers don’t want or can’t have their data floating around “in the heavens” for reasons of security and compliance reasons, despite the cost savings.

Vendor Sues Gartner Over Magic Quadrant 'Pay to Play' Model

customer experience, Vendor Lawsuit: Gartner's Magic Quadrant Is 'Pay to Play' ModelA computer performance management provider seeks monetary damages in a lawsuit filed this week against Gartner Inc. after the IT research giant named the vendor a "challenger" and not a "leader" in one of its Magic Quadrant industry reports.

NetScout Systems, based in Westford, Mass., filed the lawsuit in Connecticut Superior Court Tuesday under the Connecticut Unfair Trade Practices Act for "corporate defamation arising out of Gartner’s information technology research business practices."

"Gartner is not independent, objective or unbiased," NetScout claimed in its lawsuit, "and its business model is extortionate by its very nature. Its substantial success is due to the worst kept secret in the IT industry: Gartner has a 'pay-to-play' business model that by its design rewards Gartner clients who spend substantial sums on its various services by ranking them favorably in its influential Magic Quadrant research reports and punishes technology companies that choose not to spend substantial sums on Gartner services." 

NetScout reported in its lawsuit it has not paid Gartner for consulting services in the past five years.

Introduction to CMIS4DAM: The Key to DAM Interoperability

Despite 2013 being generally acknowledged as the time when both DAM users and software providers saw the need for improved interoperability, very little has happened towards making that goal become a reality. The DAM industry is guilty of self-obsessed and narcissistic behavior or (at best) an apathetic and fatalistic attitude that assumes interoperability is someone else's problem which might never get solved anyway. System developers are more interested in telling you how brilliant their products are; consultants and analysts highlight the issue, but do not offer any solutions.

Meanwhile, the ongoing DAM interoperability crisis smoulders away and users whose assets are sourced from another system (whether another DAM or a different class of enterprise application entirely) continue to grapple with complex and expensive custom integration projects that try to fill a void which should be occupied by a definitive industry-wide standard.

Google and Yahoo Ally to Keep Email Snoopers Out

Thumbnail image for Google Secures Gmail  June 6 2014.jpgGoogle and Yahoo are unlikely bedfellows. But yesterday at the annual Black Hat security conference the two announced they were teaming up to keep government and commercial snoopers out of users’ emails.

By 2015, the two promise that not only will it be near impossible to hack or view either Yahoo mail or Gmail, it will also be possible to encrypt emails between Yahoo and Gmail, accounting for a huge amount of email traffic across the Web.

This follows yesterday’s announcement from Google that it will be giving secure websites higher search rankings

The Enterprise Cloud is Finally Moving Beyond Storage

2014-08-August-Storage-Sheds.jpg“Build it, and they will come. And stay.” That statement sums up why Box, Dropbox, Amazon, Google and Apple are fighting to win the enterprise cloud storage space. These providers know that once users store their data in one cloud, they won’t want to move it elsewhere. While adding new features and service tiers might monetize some consumers, the enterprise, with its charge-by-the-user model, is far more lucrative.

What's Behind Google's Encryption Moves

As part of the growing movement toward encrypting web data, Google announced this week that it will boost the search status of web sites that use HTTPS (Hypertext Transfer Protocol Secure) to encrypt data, shedding more light on its own motivations to lock and further anonymize  the web.

Google Will Reward Secure Websites with Better Rankings

Google has confirmed plans to give higher search rankings to sites that are deemed more secure. In a blog post on Google’s Online Security blog, it announced it will favor websites that are using HTTPS encryption by default and that it will be rolling this out across all its algorithms.

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