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Eim News & Analysis

Which Cloud Office Suite: Microsoft or Google? #gartnerpcc

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Gartner Research Vice President Jeffrey Mann has added another snarl to the Microsoft versus Google brawl in the productivity space.

He also took time to fire at IBM’s SocialBusiness for the SmartCloud, calling it a "nice try" that is unlikely to catch on.

Speaking at the Gartner Portals, Content and Collaboration summit in London today, he pointed out that Microsoft, which already has the lion’s share of the market, is going to increase its presence at the expense of other players.

Search Moves Up the Corporate Agenda

2014-16-September-Climb.jpgWe're gradually reaching a solid understanding of the state of enterprise search. Findwise started its Findability Survey in 2010 and the 2014 report will have been released by the time you read this. AIIM released its first survey for search implementation today. And while hurdles remain, search's prospects in the enterprise are finally looking up.

12 Steps To A Successful ECM Deployment #gartnerpcc

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Many enterprises are investing in costly enterprise content management (ECM) systems without knowing why or even how they will be used.

On the sidelines of the Gartner Portals, Content and Collaboration summit in London yesterday, Kenneth Chin, Gartner research vice president for ECM, explained that many enterprises have yet to develop strategies around their ECM deployments. He also outlined 12 considerations that enterprises should consider to make their ECM deployments successful.

Which Matters More: Content Storage or Access?

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Remember when we thought that the leading Enterprise File Sync and Share (EFSS) providers were going to obliterate each other in order to dominate the sector?

It may not look like that anymore. They might become frenemies — or at least coexist within the enterprise instead.

This morning Palo Alto, Calif.-based Accellion, which Gartner places in the EFSS leader’s quadrant, announces that it has built integrations with its competitors Box and Dropbox.

AirWatch Gets It: Your Mobile Device is Your Computer [Video]

Your mobile device is your computer. You might not know this just yet. But think about how you communicate and access information most often —where do you check your e-mail, message a co-worker, look something up or view a document or other kind of content?

If you’re like most people, you’re using a mobile device more and more frequently and your desktop or laptop less and less. While we’re not suggesting that your computer, as you now know it, is going to disappear just yet, it’s on its way out. Even Dell acknowledges that: Dell is now in the business phone business.

Consider too the technology vendors whose solutions you use most often. Microsoft has committed itself to a mobile-first, cloud-first strategy. Apple has joined forces with IBM to deliver mobile solutions to the enterprise and it has made its screens bigger, too.  SAP has gone mobile. And VMware bought AirWatchto get its mobile play.

The Future of SharePoint is the Cloud #gartnerpcc

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It's not exactly ground-breaking, but Jim Murphy, a research director in Gartner's web and cloud group, thinks Microsoft is trying to lure its SharePoint users into the cloud, despite the number of enterprises that are still using it on-premises.

Speaking at this morning’s session on the future of SharePoint at Gartner’s Portals, Content and Collaboration Summit in London, Murphy reassured attendees that there is still plenty of time before time runs out on the on-premises version.

The Accidental Analyst

2014-15-September-Double-Vision.jpgIt’s no secret that the use of data analysis as a means to improve decision making is increasingly becoming a requirement for companies that want to remain competitive and employees that want to remain relevant. With that in mind, let's take a look at your most popular, most overworked and quite possibly, most important co-worker -- the accidental analyst.

Caveat Emptor: Are You Buying a Solution or a Science Project?

2014-11-September-Large-Hadron-Collider.jpgMost enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a “platform” and have their IT departments build the “solution” on it.

A platform is essentially an Erector set with very poor instructions. Sure -- go ahead and build a motorized crane. If you a. know what a crane is and should do and b. know what parts need to be assembled in what order to do it. Otherwise, you’re just trying stuff.  

Your first few cranes won’t work very well. People will likely use something (anything) else they can until you have built a better crane. You have on your hands a Science Project.

Change Your Gmail Password - Now

Around five million Gmail usernames and passwords were published late Tuesday on a Russian bitcoin forum. But Google has told account holders not to worry.

According to a post on Google’s online security blog, only 2 percent of the usernames and passwords might have actually worked, and Google’s automatic anti-hijacking systems would have blocked many of those login attempts.

Beating the Spreadsheet Blues

Remember the old days when it seemed that all you need to know from your computer is how to save a Microsoft Excel file? If you are a marketer those days seem rosy compared to what’s happening in digital media. 

New ways of capturing data has introduced challenges in inspecting data and developing models.  Marketers with a limited knowledge of traditional query language must access data. And as I wrote in the post, How Marketers Can Get A Better Handle On Their Data, new markup language elements raises the number of ways data can be associated with web and app elements.  This has increased the ways the data can be used in calculations for desired results.

Because of this new data challenge, analytic solution providers have created a number of options to simplify data usage.

Microsoft Ups Its OneDrive Play

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Microsoft wants be the place for everything in your life, so it's offering you “larger, faster, easier-to-use” features, just as quickly as it possibly can.

Late yesterday Justin Moore, Microsoft’s  group manager for OneDrive, announced that OneDrive now supports uploads of files of up to 10 GB using the desktop apps for Windows and Mac, all of the mobile apps, and the OneDrive website.

“It’s the number one featured request,” wrote Moore in the announcement. And, almost needless to say, the hope is that OneDrive users won’t stray if they know they’re being heard and getting (almost) everything that they want in short order.

Alteryx and Tableau Redefine Analytics #data14

Yesterday’s BI tools just don’t cut it. In today’s world the margin of time between data and decision needs to be instantaneous, or as close to that as we can get. The longer it takes to process information and glean insight from it, the more you can lose.

Data can do more than help companies win sales. It can also save lives.

But it can only do this effectively if a data scientist or data analyst can process all of the information, gather all of the necessary data and make it useful, or present it to decision makers visually so that a viz can speak for the data, tell the story and make decision making easier.

Content Management Vendors Pushing Shiny Objects

2014-10-September-Raccoon.jpgWe've all been to that conference. The vendor is announcing a new feature in their Content Management System (CMS). They pull up a screen shot or a recorded demo that is very pretty, touting how easy the feature is to use. Everything everyone has ever wanted in that feature is there in crisp, shining detail.

What isn’t shown is the level of effort to make that demo a reality.

CMS Shopping? Solve Your Business Problems First

2014-09-September-Chicken-Egg.jpgContent management systems have been around for almost two decades, but we’re still talking about how much we hate them. They’re not intuitive to use, and many of their features probably sounded attractive during the sales process, but are never touched and often get in the way of ease of use.

Artificial Intelligence is Resurrecting Enterprise Search

2014-08-Sept-Oleson-Image1.jpgThe future of enterprise search is bright. Recent announcements show enterprise search is taking a number of different forms. Microsoft has been stirring things up in the cloud with Delve -- the next generation Office Graph, based on search-driven discovery of activities and feeds. And some unlikely partnerships have been announced to combine consumer mobile technology with an enterprise injection. I'm ready for an enterprise search that understands me and gives me results based on my interests, location and social distance (i.e., people I work with the most). We've also seen the use of voice for search gain popularity as the lines between work and life blur.

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