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Eim News & Analysis

Information Governance Revisited

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Information governance is in the air.

Two days after my last article published, “Push for Strategic Governance in Information Management," Forrester Research released a report called “Reboot your Information Governance Program with an Outside-In Perspective.” Cheryl McKinnon (@cherylmckinnon), an old friend, lead the creation of that report and followed it up with a blogpost, “Information Governance: Not a Product, Not a Technology, Not a Market.”

McKinnon and her colleagues suggest that we view information governance “as a corporate objective, enabled by programs, projects, priorities, people and technology.” This aligns well with my recommendation to take a strategic approach to information governance.

Office 365 Shines, But What About Microsoft Windows?

You’d have to be a forensic accountant to understand Microsoft’s financials. However, a few things are clear from this week's second quarter earnings release.

The first is that the Redmond, Wash.-based tech giant is starting to make serious ground in the cloud space. The second is that CEO Satya Nadella’s strategy of revamping and remarketing Windows is needed more than ever. The third: there's no beating Office 365, at least for the moment.

While the numbers triggered only tepid enthusiasm from the financial markets, from an IT perspective there are a lot of positives that show Nadella’s strategy of moving Microsoft from packaged software company to cloud-based software provider is beginning to pay off.

Microsoft's Play to Rule Analytics' 3rd Wave

One billion Excel users may not sleep tonight. It won’t be a problem that keeps them awake, but a new toy. And, get this -- it’s free.

Today Microsoft introduces a new Power BI -- a service that helps users bring data in, wring value out and visualize the results. It’s geared toward line of business users, not data geeks, and may be pivotal in helping enterprises usher in a “data culture.”

Some may see this new data culture as Microsoft’s birthright (sort of) given that 1 billion workers use Excel today and that analytics is a natural progression. But Microsoft certainly isn’t taking anything for granted. “We’re lowering the barriers to entry by removing the friction and greasing the gears,” said James Phillips, general manager, data experiences at Microsoft. 

Search Isn't Dead, It's Gone Incognito

2015-27-January-Search-Team.jpgThere are 185,000 results on Google for Mark Twain's line,  “Reports of my death have been greatly exaggerated.” The same can be said for search.

6 Best People Practices In ECM

Surprise, surprise. Nearly half of the companies that responded to research by nonprofit knowledge consultancy APQC report their organizations are poor content managers.

While firms are gravitating toward the slickest, newest technologies, nothing can replace a well-developed enterprise content management strategy (ECM), the research found.

Furthermore, less than 20 percent blamed technology. The problem, they concurred, lies with issues around change management, organizational structure and accountability, the report noted.

Where Document Management Went Wrong

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Ask anyone who works in an organization and they'll tell you: managing business information well is a struggle. This is true for structured data (like customer, product or transaction information in enterprise systems), but even more so for unstructured data, e.g., the innumerable documents to be found piling up everywhere in an organization. And no matter what new technological advances get introduced or governance frameworks get published or industry group gets created, managing documents well appears to be getting harder and harder and we seem to be getting worse and worse at it.

Turn Weaknesses of the Cloud into Strengths

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It wasn't long ago that CIOs balked at storing data in the cloud, citing the risks of data breaches, regulatory violations, higher costs or other show-stoppers.

Over time that view has changed, but perhaps less than you'd think.

In an instant poll of the audience members at yesterday's CMSWire webinar on Enterprise Content Management (ECM) strategies, 73 percent of the participants said their companies limit or prohibit cloud-based document storage. Only 26 percent said they store high-value or high-risk documents in the cloud.

MegaChat Is No Skype Killer, But It's Not MegaUpload Either

Controversial entrepreneur Kim Dotcom, the guy behind the now-shuttered MegaUpload, is at it again. He's got a new product, MegaChat, and a new boast: he claims MegaChat, an end-to-end encrypted voice and video chat service his company launched in beta yesterday, is a “Skype killer."

It’s unlikely Microsoft CEO Satya Nadella will see it that way — and frankly we don't either. But MegaChat is targeted at people who are wary of Skype’s security, so it may have a future.

Dotcom claims MegaChat offer users completely private video and voice calling with text and video conferencing slated to follow. And it proves something else, Dotcom tweeted:

Will 'Cloud-Only' Cast a Shadow on the Box IPO?

Box CEO and co-founder Aaron Levie is obsessed with the cloud. He wears cloud socks, the license plate of his car said “Go Cloud” and he tweets about “cloud” constantly.

Back in 2010, he asked if it was a “problem to judge girls you meet by how much they know about cloud computing?”

In 2011 he predicted that “for everyone in cloud and the enterprise, this is going to be a very big year for us all.” We guess you could say Box had an exciting year: it landed Proctor and Gamble as a customer.

In 2012 Levie reported “I'm just struggling with a world where #Tebow is more exciting to the general population than cloud computing.”

In 2013 he suggested that a book about cloud storage would be a blockbuster: ”There's a Facebook book. And now a Twitter book. Shocked that no one wants to write about the cloud storage industry. #bestseller”

In 2014 he told the world that a win for Box (after gaining 300,000 employee GE as a customer) is a win for “cloud, user-centric IT, enterprise mobility and more. There is a real sea change in software adoption happening.”

So far this year he’s had to put a muzzle on it (and we’ve missed his stream of jesting tweets) as he waits for its company to go public, which should happen tomorrow. It's expected to open at $14 a share.

Office 365 Extends Email Security to Address Spammers, Phishers

Microsoft is tightening up the security of its email offerings on Office 365 through the extension of features.

The goal here is to provide a “safer client experience” that will authenticate senders and help identify untrusted senders, helping to protect your system from spam and phishing campaigns, the tech giant explained.

While Office 365 is already pretty secure, Microsoft maintains the only way to beat hackers and other Internet nuisances is to keep one step ahead.

Dropbox's CloudOn Buy Isn't its Only News

Oh, please, that’s what we thought late last night when Dropbox pinged us to say that the CloudOn acquisition wasn’t its only news for the day. Mathew Jaffe, who oversees Microsoft-related projects for Dropbox, announced that Dropbox apps are now available for Windows phones and tablets.

While this might not have been all that newsworthy earlier in the week, based on the market’s reaction to Microsoft’s announcements today, it may suddenly matter a lot. Why? Because there’s suddenly a real chance that Windows 10 might become omnipresent in our lives. 

A Simple RACI Chart for File Share Clean Up

As you check off the tasks in the work breakdown structure of the file share clean-up project, certain persons within the organization will be quite vocal. One way to clarify the roles and their responsibilities is via the mechanism of a simple RACI chart. Remember: simple is elegant.

Dropbox Just Got Stickier in the Enterprise

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How does it feel to wake up a few days before your company’s IPO to discover your rival just made a smart acquisition? We don’t know, and Box co-founder and CEO Aaron Levie can’t tell us: He's in a quiet period mandated by the US Securities and Exchange Commission (SEC), which prohibits him from making such comments.

But here’s the deal. Early this morning Dropbox announced that it now owns CloudOn, a top 10 workplace productivity app in 120 countries. CloudOn makes it easy for people to edit, create, organize and share docs on any platform.

This should yield big wins for Dropbox (and its 300 million users) for several reasons. First because CloudOn brings with it an attractive mobile UI for content creation and collaboration as well as the team of engineers who built it. And second because the 100,000 companies who use Dropbox for Business will be able to do more of their work in Dropbox without ever having to leave the platform. The win for the enterprise? Productivity.

Office 365 Gains Text Analytics With Equivio Buy

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Microsoft has bought text analytics provider Equivio — an acquisition that should both add another piece to the Office 365 puzzle and give Microsoft considerable traction in document-heavy enterprises like legal or financial firms.

While neither company would confirm the sales price, there is speculation the deal closed for about $200 million. If that's correct, Microsoft snapped up some pretty impressive text analytics for a relatively reasonable sum. In fact, the technology could end as a premium layer to Office 365 once Microsoft starts pulling it into its wider portfolio.

M-Files Eases Hybrid Cloud Computing With Metadata

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The only things everyone seems to agree about when it comes to hybrid cloud computing is that it’s going to be around for a long time to come — and many vendors have many ways of approaching it. For M-Files, the unique selling point is a system that can manage all your content without repositories.

That sounds like a big claim … and maybe it is. However, M-Files has been developing this for years, first in Europe and now in the US, and the proof of its claims are clear in its continued and staggering growth rates.

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