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Eim News & Analysis

Digital Asset Management as a Medication

2014-15-October-Pills.jpgThe software industry offers so many solutions for so many problems, you’d think you could succeed in business without any training or talent whatsoever. No matter what goes wrong, someone offers a cure.

Among those cure-alls is digital asset management software. Many DAM vendors try to package up DAM as a knight in shining armor that’s a simple double-click away from cleaning up the mess it took you and your coworkers years to make. It’s not your fault, they tell you, it’s society. We’re under stress and pressures that leave us with absolutely no time to do the things we love, like managing digital assets. Fortunately, now there’s a solution!

No there isn’t.

Big Data as a Disrupter - Thinking About Big Data Strategically

2014-15-October-Roller-Coaster.jpgAfter riding the roller coaster of hype, Big Data disillusionment has been setting in, driven in part by the inherent fuzziness of exactly what the term means, but also because the term by itself is really descriptive of just a bunch of bits, rather than tangible business benefits. So I’ll try to put some gloss back on big data by putting it in the context of business strategy, which, after all, is the context that matters to the senior executives who have the financial wherewithal to really make big things happen with big data.

Microsoft Gives Office 365 More Social Love

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Microsoft wants to make it easier to search and collaborate. 

Last week it improved the social collaboration abilities of Office 365 by upgrading Outlook Web App (OWA). This week, it's giving OWA more love by improving the OWA interface and navigation tree to make it easier to use, especially on tablets.

SAP, IBM Steal Salesforce's Thunder

It wasn't if, but when. Who would try to steal the thunder from Salesforce and its Dreamforce glory?

It was SAP. And IBM. Together.

The enterprise software giants joined forces today.  SAP announced its HANA Enterprise Cloud service is now available through IBM’s cloud in a move officials from each company claim expands major markets with the addition of the IBM cloud data centers. 

Bill McDermott, CEO of SAP, said in a statement the demand for SAP HANA and SAP Business Suite on SAP HANA in the cloud is "tremendous and this global agreement with IBM heralds a new era of cloud collaboration."

IBM CEO Ginni Rometty called it a "significant milestone in the deployment of enterprise cloud” and added that IBM's "secure, open, hybrid enterprise cloud platform will enable SAP clients to support new ways to work in an era shaped by big data, mobile and social.”

Real Bedfellows? Salesforce, Office 365, OneDrive & Power BI #DF14

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Salesforce CEO Marc Benioff knew the conversation would be special, so on the opening day of Dreamforce, Salesforce’s user conference in San Francisco this week, he brought Microsoft Windows Vice President Tony Prophet on stage for a fireside chat.

After some genuine, inspirational, heart-to-heart talk about their mutual charitable work at Benioff’s Children’s Hospital at University of California San Francisco (UCSF), among other things, Benioff dropped his jaw.

"A year ago at Dreamforce we would not have thought Microsoft would have been here, on stage,” he said. “It's a shock."

And to him it certainly seemed to be, and for good reason. But are things always what they seem? 

We Weren't Hacked, Dropbox Claims

Forget the headlines you may have seen. Dropbox wasn't hacked. Seven million Dropbox accounts were not compromised.

That’s the word from the cloud-based storage service provider, which, quite frankly, doesn't seem too  worried that customers accounts have been compromised. “We have proactive measures to prevent those kinds of things,” said a company spokesperson. “And when we see suspicious activity, we automatically reset passwords.”

And in this case, the vast majority of the passwords that hackers claimed could be used to log into Dropbox accounts had expired. Any that weren’t are expired now.

The Search Landscape Surveyed

2014-14-October-Surveyor.jpgWe've reached an understanding over the last few years around issues related to the low level of enterprise search implementations and the lack of user confidence in search results. A number of surveys published in 2014 have investigated how search is being implemented and some wider issues of managing enterprise information. Let's take a look at the lay of the land.

How Big Data - and Critical Thinking - Lead to Business Value

2014-13-October-Magnified-Image.jpgThere is irony behind a discussion of the business value and metrics related to big data analytics, since a lot of people in the business world still don’t understand much about big data, including those who think they have a handle on it. Business analysts, IT, Marketing, Business Intelligence, Data Scientists, Upper Management -- each of these roles can have a meaningful stake in big data analytics -- and it’s likely that each role has a different idea about the impact it can have.

Will Cloud Foundry Be Key to Computing's History?

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“The times they are a changin’.” For anyone who’s not a fan of rock music history that quote may not resonate, but it comes from a song that Bob Dylan wrote in the 1960s. It describes a period when the world began to change how it looked at issues like women’s rights, racism, poverty and social policy.

Though the term wasn’t used at the time, "more democratized" fits the bill pretty well. More people had an opportunity to play a role in their own future. And people began to learn that when they worked together they could get more, and often more significant things, done with greater satisfaction.

It’s interesting to note that at around this same period IBM decided to unbundle the way it sold computing to the world. Rather than offer hardware, services and software exclusively in one expensive package, where you had to buy the whole thing or nothing at all, marketers "unbundled" the components and offered them for sale individually.

It was a defining moment in computing’s history that gave birth to the multibillion-dollar software and services industries. If it hadn’t happened, all the software and consulting services in the world would have been sold by three or four vendors who, let’s face it, probably wouldn’t have been able to harness the creativity that the current market provides.

Thanks Google, I Can Manage My Own Bills - and Privacy

Google releases some pretty cool apps on a regular basis. But, it just doesn’t seem to get the whole privacy thing. This week, it announced that it is extending its Google Now personal assistant technology to enable it read your bills — and tell you when they’re overdue.

The first thing that will strike most people is that they don’t really need anyone to tell me when they owe money. It's a sure bet that they are painfully aware of that themselves.

The second thing is privacy. Google has already admitted that it snoops on your emails to produce personalized advertising. Why would it want to look at your bills?

Microsoft Sweetens Office 365 Collaboration Options

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Think collaboration and you think Google. Maybe. Or Box or Dropbox. You don’t think Office 365 really, even though its enterprise collaboration abilities have greatly improved in the past two years. However, that could change. Microsoft has just made it a lot easier to collaborate using Outlook Web App (OWA).

It is doing that by making it easier to share files using OneDrive for Business. Specifically, it is targeting email attachments and email threads that can lead to all kinds of unpleasant problems around versioning.

Was Amazon Web Services the Winner in Xen Cloud Reboot?

information management, Was Amazon Web Services the Winner in Xen Cloud Reboot?

A cloud portfolio management provider has done some Monday-morning quarterbacking through cloud hosting customers affected by the recent Xen hypervisor problem and reboot for major cloud players. 

The winner?

If you go by Rightscale's numbers released today -- they surveyed about 449 customers of Amazon Web Services, Rackspace and SoftLayer -- Amazon seems to come out on top as the hosting companies worked to patch and reboot the potential issue announced Oct. 1.

Rightscale reported that of the 349 Amazon Web Services customers responding to Rightscale's Oct. 2-3 survey, 51 percent reported no application downtime as a result of the reboot, and another 21 percent reporting less than five minutes of downtime.

Of the 66 Rackspace Public Cloud users, 27 percent escaped with no downtime. Of the 42 SoftLayer Virtual Server respondents, 26 percent reported zero downtime. 

Meanwhile, 5 percent of AWS users reported more than one hour of downtime, while 13 percent for Rackspace and 17 percent for SoftLayer said the same.

(Rightscale also received 74 responses from organizations that used Xen in their internal data centers. Some respondents use multiple clouds, hence the total of more than 449).

Will SAP HANA + Birst Blow Salesforce and Oracle Analytics Away?

2014-09-October-jet-Pack.jpgSalesforce boss Mark Benioff better have a pretty remarkable rabbit in his hat next week when he makes a much anticipated announcement about how his company will deliver big data analytics in the cloud. If not, Birst and SAP have just partnered to steal his thunder.

Embracing SharePoint and OneDrive in Hybrid Clouds

Last month, a colleague and I were recalling a conversation we had at a SharePoint conference a few years ago. At the time we were debating whether Office 365 would have more success than its predecessor, the Business Productivity Online Standard Suite (BPOS).

The funny thing is that neither of us could remember which conference it was. So I looked it up and it was way back in 2011 in Anaheim, California.

iThe debate is old news today. Microsoft announced that Office 365 is a $2.5 billion dollar business at its World Partner Conference in July.

Google Counters Office 365 Price Cuts With New Partnership

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Google has responded to Microsoft's price cuts of Office 365 for SMBs by launching a new partnership with Rackspace.

Rackspace is offering US customers fully managed IT services for the Google Apps for Work suite, which includes Gmail, Drive and Hangouts. It will also offer Rackspace's migration, deployment and account management services. 

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