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Email News & Analysis

Is Gmail Google's Way to the Future?

Google wants you to keep your files on Google Drive and for you to spend more time in Gmail. So it's raising its game and your experience to help make that happen.

And this is no small deal for Google. The internet sweetheart is suddenly being squeezed by competition on all sides. On one end, it seems that more and more people are going straight to Amazon when searching for products (ComScore says that Amazon’s desktop search queries were up 47 percent between September 2013 and September 2014), which is hurting Google’s core ad search business. And, on the other end, Facebook is not only beginning to woo mobile marketing dollars away, but it may also be in a better position to leverage video in its News Feed.

Psst, Microsoft: Look What Gmail Users Can Do Now

Google and Microsoft are duking it out over the cloud and they’re both pretty sure that providing services around content is key. And while some may think that it’s a foregone conclusion that the Redmond, Wash. Software giant will dominate  because  of its Office franchise, CEO Satya Nadella certainly isn’t acting like it’s a done deal.

Consider all that he’s done to drive traffic to Office 365 and One Drive of late, including its recent acquisition of mobile email app Acompli.

It’s not just that, but Microsoft also seems to want steer crowds away from Google which is probably why it struck a deal with Dropbox for file storage in the cloud. And Dropbox, for its part, isn’t making things any easier for Google Drive product managers. Earlier today it officially opened up its Dropbox for Business API, a move that will make it simple for app developers to build solutions that businesses want on its platform.

Did Microsoft Buy Acompli?

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UPDATE: It’s now official. Acompli confirms Microsoft has acquired it. Sources say that it sold for around $200 million, though no one we have approached is willing to go on record with a number. While we’re waiting for Microsoft to spell out its reasoning for making the purchase, it’s safe to assume that it’s yet another step up CEO Satya Nadella’s ladder to a mobile first, cloud first world.

Not just that, but it also gives the enterprise yet another reason to move to and stick with the Office 365 platform, with which Acompli is already integrated. It also offers “amazing” support for email and file services from Apple, Dropbox, Google and Box, the company boasts.

In a blog post, Acompli co-founder and CEO Javier Soltero explains that his team sought to create a mobile e-mail product for enterprises that is “Loved by users and trusted  for IT," which is pretty much what every enterprise collaboration vendor promises to do. But based on our quick look at the solution, it has hit the mark and is destined to keep raising the stakes with Microsoft’s ample resources to fuel its growth.

Current Accompli users should note that, according to Soltero, their “app and accounts will continue to work and the team will continue on our fast pace of improving and adding new functionality every couple of weeks.”

Cyber Monday Phishing Scams Intensifying

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Thanksgiving turkey may symbolize the holiday for most people, but messaging security firm Proofpoint is warning businesses to watch for a whole flock of cyber security threats that peak around Thanksgiving.

In preparation for the rise in phishing scams expected over the weekend, Proofpoint is urging businesses to take particular care with email and social media scams.

IBM: Our Verse Email Beats Anything from Microsoft, Google

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The big guns of software want to close out 2014 with an email splash.

Microsoft launched its email-improver offering last week. Google earlier released its beefed-up Gmail.

It's IBM's turn today. For months, Big Blue had been showing off a new email service under the code name of "Mail Next."

Today, the company takes the blindfold off and makes it official with IBM Verse -- an offering officials say revolutionizes email by using analytics and social capabilities to simply make email more efficient. IBM Verse culminates a $100 million investment in design innovation and brings together cloud, analytics, social and security platforms "to transform the future of work."

Microsoft Wants to De-Clutter Your Inbox

An empty email inbox is apparently a new status symbol in the IT industry — and vendors are lining up to provide products designed to help you manage your mail.

Google has already introduced its Inbox, and now Microsoft is bringing Graph to inboxes to make them smarter.

While the concept of intelligent inboxes is a bit of a contradiction – think of all the trash they attract – Microsoft Graph promises to change that. It will teach inboxes what you want, what you don’t want and dump the rest in a hole called Clutter.

Jive Selects New President as CEO Retires

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What do you do after you are appointed as president of Jive Software?

“Pack for Disney,” certainly isn’t Elisa Steele’s answer. Instead she’s spending the day talking with investors, discussing the company’s better than expected third-quarter results and getting ready to lead its day-to-day operations come Monday.

There’s nothing but confidence and excitement in her voice. As executive vice president of marketing and products at the social business software provider that Gartner named a Leader in its Workplace Social Software Magic Quadrant earlier this year, Steele has overseen a number of innovations, updates and integrations such as Find Your WorkType,  Jive X (which is used for external collaboration), its integration with cloud-based productivity apps (Office 365 and Google) and more. In less than the year she’s been at Jive, Steele has been promoted twice.

Jive's Social Biz Software: You, Me, Community

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Collaboration software in the enterprise is a “must have." And many of the big software and service providers have integrated social workplace tools into their products. Microsoft has brought Yammer into Office, Salesforce provides Chatter in its cloud, VMWare has SocialCast and so on…

But Jive remains standing on its own and offers something that the aforementioned don’t — its solution centers around you, the end user, and your community, rather than a business process, document or task.

“Jive is the hub that brings it all together,” said Elissa Steele, the company’s executive vice president of marketing and products. “It breaks down silos, it’s built for collaboration and communications,” she adds.

And as such it improves the flow of information, it helps business solve problem faster and creates a competitive advantage.

Has Google Just Reinvented Gmail?

Over the past two years, there have been plenty of rumors about something very hush hush at Google, specifically something involving the engineers and designers at Gmail. Periodically, there were sightings of something that became known as Project Bigtop. But everything revolved around a lot of speculation.

Until this afternoon, that is.

Google finally announced the end of Bigtop and the release of Inbox. According to Google, Inbox will ultimately be a replacement for Gmail, although this isn’t going to happen any time soon.

Find Your WorkType, Courtesy of Jive

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“How the heck did I get stuck in this role?”

Admit it, you’ve probably run out of a meeting and into your cube, hidden your face in your hands and bitten your lip to keep yourself from screaming these words or others like them — at least once or twice.

If you’re like most people, you’ve worked in a department or on a project where your “assigned” responsibilities didn’t play to your interests or strengths. Maybe you’re someone who thrives on getting things done and that job has been assigned to the dreamer in the corner who keeps coming up with new ideas instead of acting.

And then there’s that woman who keeps telling everyone how great they’re doing instead of coming up with a plan.

Wouldn’t it be great if your team lead or manager knew the work styles of you and your coworkers better? And for that matter, you’d like to know a bit more about how everyone gets things done too. Like does “soon” mean in five minutes or “I’m still thinking" about the best approach?

It depends on who you’re working with and talking to, of course.

And while it would be great if a job title reflected a person’s work style, that’s usually not the case.

The Greatest Enterprise Collaboration Tool in the Universe

social business, The Greatest Enterprise Collaboration Tool in the Universe

Finally, some true enterprise collaboration software that works

I've been in B2B technology reporting for the better part of this century. You may be surprised to hear I've seen a few product pitches. 

Lately, the hot software product is the enterprise collaboration tool. Let's communicate. Collaborate. Share files. Share documents. Avoid meetings. 

Let's streamline all forms of communication into one platform and forget about the old days of disparate systems that don't talk to each other -- and in turn make humans bad at the same thing.

Change Your Gmail Password - Now

Around five million Gmail usernames and passwords were published late Tuesday on a Russian bitcoin forum. But Google has told account holders not to worry.

According to a post on Google’s online security blog, only 2 percent of the usernames and passwords might have actually worked, and Google’s automatic anti-hijacking systems would have blocked many of those login attempts.

Discussion Point: Why are We Still Stuck on Email?

discussion-pointEmail: productivity's favorite punching bag. The complaints against email are well known. It's a time suck and ineffective for large scale communication, yet most of us still turn to it on a daily, if not hourly basis to communicate with others (with some notable exceptions succeeding without).

Some companies are experimenting with banning email communication during non-work hours while others have banned internal email

If email is truly the scourge that it is painted out to be, what explains its holding power? 

Is Microsoft the Caped Crusader of Email Privacy?

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Jumpin' Jehoshaphat, Batman! Looks like Microsoft is defending email privacy. This, after it confirmed over the weekend that it would not be handing over email data to US federal regulators.

The decision follows a ruling on Friday by a US judge, which instructed the company to turn over email stored in Ireland to US prosecutors. But Microsoft does not plan to turn over the emails, and plans to appeal, a company spokesperson said.

Manage Inbox Overload with In App Collaboration

According to Forbes "the average person spends 13 hours a week just reading and processing email.” But over the past few years things have started to change. In-app communications is trying to take people out of their inboxes by sending messages within the context of specific applications.

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