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Email Management News & Analysis

Is Gmail Google's Way to the Future?

Google wants you to keep your files on Google Drive and for you to spend more time in Gmail. So it's raising its game and your experience to help make that happen.

And this is no small deal for Google. The internet sweetheart is suddenly being squeezed by competition on all sides. On one end, it seems that more and more people are going straight to Amazon when searching for products (ComScore says that Amazon’s desktop search queries were up 47 percent between September 2013 and September 2014), which is hurting Google’s core ad search business. And, on the other end, Facebook is not only beginning to woo mobile marketing dollars away, but it may also be in a better position to leverage video in its News Feed.

Psst, Microsoft: Look What Gmail Users Can Do Now

Google and Microsoft are duking it out over the cloud and they’re both pretty sure that providing services around content is key. And while some may think that it’s a foregone conclusion that the Redmond, Wash. Software giant will dominate  because  of its Office franchise, CEO Satya Nadella certainly isn’t acting like it’s a done deal.

Consider all that he’s done to drive traffic to Office 365 and One Drive of late, including its recent acquisition of mobile email app Acompli.

It’s not just that, but Microsoft also seems to want steer crowds away from Google which is probably why it struck a deal with Dropbox for file storage in the cloud. And Dropbox, for its part, isn’t making things any easier for Google Drive product managers. Earlier today it officially opened up its Dropbox for Business API, a move that will make it simple for app developers to build solutions that businesses want on its platform.

Cyber Monday Phishing Scams Intensifying

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Thanksgiving turkey may symbolize the holiday for most people, but messaging security firm Proofpoint is warning businesses to watch for a whole flock of cyber security threats that peak around Thanksgiving.

In preparation for the rise in phishing scams expected over the weekend, Proofpoint is urging businesses to take particular care with email and social media scams.

Gartner Names 6 Leaders in Resurgent Information Archiving Space

The financial crisis that started in 2008 changed many things. Financial companies closed down. CEOs lost their jobs. IT changed, too. Over the past few years data governance preservation has become a critical enterprise need. And Enterprise Information Archiving (EIA) is making a reappearance as a key technology to meet that need.

According to Gartner’s Magic Quadrant for EIA (registration required), technologies in this space are getting a second life as businesses turn to them to underpin enterprise strategies for compliance, information governance, e-discovery and the historical preservation of data.

EIA has been around for a long time -- Gartner estimates almost 20 years -- but with the economic crisis came increasingly complicated compliance requirements, resulting in enterprises searching for technology to help manage these complexities.

Trending Features In Document Management

The paperless office is still to a large extent a dream. But the possibility of developing paperless processes is a very real opportunity, according to this year’s AIIM annual industry watch research.

The findings are contained in AIIM’s Paper Wars: An Update From The Battlefield. AIIM — the Association for Information and Image Management — is a global community of information professionals. The research is the result of a global survey of 336 AIIM members between September and October of this year.

According to Doug Miles, report author and director of market intelligence, paper documents are still clogging offices and stalling business processes even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs. But the news isn't all bad.

Microsoft Wants to De-Clutter Your Inbox

An empty email inbox is apparently a new status symbol in the IT industry — and vendors are lining up to provide products designed to help you manage your mail.

Google has already introduced its Inbox, and now Microsoft is bringing Graph to inboxes to make them smarter.

While the concept of intelligent inboxes is a bit of a contradiction – think of all the trash they attract – Microsoft Graph promises to change that. It will teach inboxes what you want, what you don’t want and dump the rest in a hole called Clutter.

The Paperless Office? Dream On

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The paperless office is only a dream, and we should be setting our sights a little bit lower.

That's how Doug Miles introduces this year’s AIIM Industry Watch report on document management, specifically on paper-free processes.

Even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs, most organizations are still struggling against the tide of paper documents that clog offices and stall business processes.

AIIM — the Association for Information and Image Management — is a global community of information professionals.

Has Google Just Reinvented Gmail?

Over the past two years, there have been plenty of rumors about something very hush hush at Google, specifically something involving the engineers and designers at Gmail. Periodically, there were sightings of something that became known as Project Bigtop. But everything revolved around a lot of speculation.

Until this afternoon, that is.

Google finally announced the end of Bigtop and the release of Inbox. According to Google, Inbox will ultimately be a replacement for Gmail, although this isn’t going to happen any time soon.

Is Microsoft the Caped Crusader of Email Privacy?

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Jumpin' Jehoshaphat, Batman! Looks like Microsoft is defending email privacy. This, after it confirmed over the weekend that it would not be handing over email data to US federal regulators.

The decision follows a ruling on Friday by a US judge, which instructed the company to turn over email stored in Ireland to US prosecutors. But Microsoft does not plan to turn over the emails, and plans to appeal, a company spokesperson said.

Microsoft Secures Azure Data with Enhanced Encryption

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Microsoft — like Google — is beating the drum on security. It is enhancing the encryption of data transfers between users and the Azure cloud guest operating systems. 

The encryption improvements, which apply to Microsoft Azure cipher solution for hosted guest virtual machines, gives users better and more secure connections during the transmission of data.

According to a Microsoft blog post the new enhancements apply to the Transport Layer Security (TLS) and Secure Socket Layer (SSL), which makes it harder to decrypt connections and information going across such connections.

This follows  recent moves by Google to secure and encrypt emails. In the coming weeks, it announced that it will publishing a list of best practices in the coming weeks to make Transport Layer Security (TLS) adoption easier and to avoid common mistakes.

Google and Yahoo Ally to Keep Email Snoopers Out

Thumbnail image for Google Secures Gmail  June 6 2014.jpgGoogle and Yahoo are unlikely bedfellows. But yesterday at the annual Black Hat security conference the two announced they were teaming up to keep government and commercial snoopers out of users’ emails.

By 2015, the two promise that not only will it be near impossible to hack or view either Yahoo mail or Gmail, it will also be possible to encrypt emails between Yahoo and Gmail, accounting for a huge amount of email traffic across the Web.

This follows yesterday’s announcement from Google that it will be giving secure websites higher search rankings

What's Behind Google's Encryption Moves

As part of the growing movement toward encrypting web data, Google announced this week that it will boost the search status of web sites that use HTTPS (Hypertext Transfer Protocol Secure) to encrypt data, shedding more light on its own motivations to lock and further anonymize  the web.

Google Will Reward Secure Websites with Better Rankings

Google has confirmed plans to give higher search rankings to sites that are deemed more secure. In a blog post on Google’s Online Security blog, it announced it will favor websites that are using HTTPS encryption by default and that it will be rolling this out across all its algorithms.

Your Customers - Or Your Best Friends?

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How many best friends do you have among your customers? Do your customers consider your company to be among their best friends? If the answer to these questions is no, then it might be time to make some changes.

According to recent research from Silverpop, you don’t have to invite your customers out for dinner or send them holiday cards, although this might help. All you have to do is communicate with them. The research found that how a brand corresponds with its customers is at the heart of relationship building -- and personalization is a business’ best tool.

Google API Gives Developers Easier Access to Gmail #io14

2014-26-June-Google-IO.jpgGoogle is playing with Gmail again. This time it’s not just taking a stick and poking the hornets’ nest called privacy. This time, it’s taking a bat and trying to hit that hornets’ nest out of the park. And it all comes in the name of a new Gmail API.

In principal the API looks like a good thing. In principal, Google wants to make it easier to let internet applications use information in your email, with the user’s permission. The question is how much access to your information will the new API need and how much access will the new API get?

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