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Enterprise 2.0 News & Analysis

Social Business Software: 2 Sides of Disruption

Social Business Software: 2 Sides of DisruptionDisruption can be seen as a force for good or evil. On the one hand the business world celebrates the disruptive effects new social business technologies are having on the status quo -- in everything from marketing and customer service to recruitment and sales. On the other, when it comes to internal collaboration and communication, social business software (SBS) is seen as disruptive in that other sense of the word -- a distraction from the job at hand.

5 Reasons Hardware Still Matters

information management, Five Reasons Hardware Still Matters Today

It's a software world, after all.

But the fact is that hardware still matters. In an app-driven, SaaS-based world, businesses still can't pass over or ignore hardware.

CMSWire talked with Tim Williams, director of product management for Absolute Software, who discusses with us five reasons hardware should still be on your business radar:

Do Too Many Cooks Spoil the Collaboration Tweet Jam Broth?

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Last week's Tweet Jam showed that interest in Enterprise Collaboration is live and well. Now if we could just agree on what it is ....

The Future of Collaboration Isn't What It Used to Be

The Future of Collaboration Isn't What It Used To BeCollaboration is not just a word, or tool, or outcome. It is a value system, a mindset that we choose to live and work by. It determines whether we see ourselves as the center of our universe, around which everything revolves, or whether We the People are the universe, an interdependent, networked ecosystem.

Looking for Bigfoot: Opportunities in Enterprise Collaboration

Looking for Bigfoot: Opportunities in Enterprise CollaborationFollowing up on my last post about collaboration in the enterprise, it makes sense to explore collaboration technologies in depth. With the SharePoint conference in Las Vegas soon upon us, SharePoint sits at the top of mind -- a powerful solution that for some reason clings to the poor reputation it has had since its birth in 2001, some deserved, others not.

Harness Your Social Platforms for Innovation: 4 Essential Principles

It’s been said that no man (or woman) is an island, and this is as true in innovation as it is anywhere else. Communication and the ability to collectively brainstorm has proven to be a great benefit to the corporations that engage in it, and social platforms like Jive, Telligent, Chatter and internal wikis have allowed this process to be faster and more inclusive than ever before.

But most companies with social platforms use them primarily for knowledge sharing. Innovation goes beyond knowledge sharing and requires breakthrough thinking. Implementing a social platform within an enterprise has its challenges, but companies who fail to use them to spur innovation miss out on a significant growth opportunity.

Volerro Launches Free Collaborative Screen Sharing

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Hoping to attract customers to its new marketing collaboration tools, Volerro today launched a free interactive tool called ReVu.Me that allows business teams to discuss and annotate print documents, videos, photos and more in real time in the cloud.

ReVu.Me is available to anyone as a stand-alone service. It is also integrated into Volerro's marketing collaboration suite, which has attracted 1,100 paying customers during the beta phase, the company claims. The collaboration suite also was formally launched today.

Together, they offer a broad set of low-cost document management capabilities for smaller companies that have outgrown Basecamp, but lack the financial cost and technical complexity of SharePoint.

Collaboration Isn't Just for Knowledge Workers

Any discussion about collaboration that focuses entirely on the "knowledge worker" risks leaving a lot of employees out of the conversation. 

The Yin and Yang of Collaboration: Engagement and Analytics

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Let's face it: Getting people's attention, getting time on their calendar, getting them on the phone, getting people to collaborate on anything is like herding cats. Competing demands personally and professionally, increasing amount of information in an increasing variety of forms from an increasing number of channels -- that’s why the future of collaboration will focus on engagement and the underlying analytics that drive human behavior, productivity, efficiencies, satisfaction, revenue opportunities or other metrics impacting your organization.

Working Seamlessly Together: Collaboration Lessons from Email

Working Seamlessly Together: Collaboration Lessons from EmailA couple of months ago, I shared a vision where all information was at our fingertips. It's a nice vision for the future of work but we have a more immediate problem:

How do I collaborate with Jed in Toledo?

There have been a lot of solutions proposed. Historically they have involved software solutions that require me to work on a document on my computer, upload it to a collaboration system and wait for Jed. He will then add comments, upload a new version or do both.

The likely answer if Jed and I don’t work for the same company is that we'll use email. After all this time, email is still the most used collaboration tool. Maybe instead of declaring email as dead, we should examine why email works and apply that to our efforts to improve collaboration.

Making BYOD Work: Are New Technologies the Solution?

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It's no secret that bringing your own device to work – colloquially known as BYOD – is on the rise, with employees increasingly preferring to work on their own familiar devices than those provided by their loving employers. A Forrester study commissioned by Cisco and released last September found that employees access a variety of work-related mobile applications on their personal smartphones and tablets, including email, calendar, web browsers and company portals. 

This trend has its benefits, to be sure, but there’s also a slightly sinister side to it that has companies scrambling for solutions.

The Future of Collaboration Lies in Human Resources' Hands

The Future of Collaboration Lies in Human Resources' HandsHere we are, 2014 and still wondering what the future of collaboration is -- as if we didn't know already.

Despite all efforts to trump it or get rid of it altogether in favor of other noble concepts like cooperation, the hard truth is that collaboration has always been here. And it will continue to be here for many years to come. It's a human trait. It's our capability of getting work done together. Effectively.

It's a Big World: Collaboration Tools Need Global Reach

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Our most used communication and collaboration apps have little understanding of today’s multilingual, multicultural, multinational businesses. They don’t reflect the nature of the modern workforce or the nature of globalization.

Internationalism in software is equated with localization, end of story. So what can we do about it?

'Just Say No' to Native Social Features

Native Social Features, the Gateway Drug to Enterprise Information SilosThe gateway drug to enterprise information silos

We were all warned about the danger of gateway drugs. Just one moment of indiscretion using Bad Thing X would undoubtedly lead you into a lifetime of abuse of Bad Thing Y, which would eventually ruin your life. After that, you might start skipping school, join a rock band, get a tattoo or drive off in a Volkswagen Beetle for the summer with no distinct purpose.

The same rule applies in enterprise software, where lightweight native social features inside purpose-built business applications are Bad Thing X. Today, there is a real problem threatening companies attempting to become a truly social business: lightweight social features baked into purpose-built software are the gateway drug to collaboration failure.

Managing Work-Life Balance in an Always On Enterprise

Managing Work-Life Balance in an With the amazing technological advances of the past two decades, pervasive connectivity has become commonplace for the majority of employees. Thinking back even just 20 years ago, who could have imagined the access to information we carry around every day in our pockets and purses?

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