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Enterprise 2.0 News & Analysis

IBM's Take on Going 'Mobile First'

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For businesses to really nail success in the mobile enterprise, the first thing they should probably realize is it’s not easy.

It’s one of IBM’s messages from its report, “The upwardly mobile enterprise: Setting the strategic agenda.”

How does your company interact with customers on mobile? How does it develop and deliver products and services via mobile? How does mobile apply to physical, human and digital capital?

“While there are always risks associated with the use of new technologies,” IBM concluded in its study, “we also see risks associated with not taking advantage of mobile capabilities as customers’ expectations grow, and new and emerging competitors achieve results in this space.”

Focus Your Business on Mobile Moments - Or Be Disrupted

Smartphones are becoming an extension of our brains. When we don't immediately find what we want, we turn to our phone or tablet and look for a service -- Twitter for sharing, Uber for car services, LoseIt! for calorie counts before ordering lunch -- that can. 

The Daily Email Grind: What I Need from Future Email Systems

What I Need From Future Email SystemsThink of your email inbox on the morning you return from vacation. Does it make you sweat? 

We have all experienced the trials and tribulations of the email inbox -- it applies across the board from personal to work accounts. The amount of time spent de-cluttering our inboxes has been well documented.

After a recent brush with thousands of email deadwood that surfaced in my inbox, I believe the solution lies in a combination of individual actions and an expanded approach to the email systems that exist today. 

Strategies for a Mobile Intranet

It’s taking a long time for many intranets to make the shift to mobile devices, despite the tidal shift to mobile in consumer behavior. There are signs of steady growth, for example Jane McConnell’s excellent Digital Workplace 2014 reported significant investments being made in enterprise mobile by 42 percent of the leading group, but this drops to only 10 percent across other respondents (see slide 21 of McConnell’s summary).

In spite of slow growth, organizations need to ensure that mobile thinking is part of their intranet and digital workplace strategy. Let’s have a look at some of the factors to consider.

SharePoint, Collaboration Success Through Lens of Former Dell CTO

Call it a chief change in technology.

HiSoftware Inc. announced earlier this month the appointment of former Dell chief technology officer and Microsoft SharePoint MVP Chris McNulty as its company's CTO. 

With an MCTS, MCSE, MSA and MVTSP certification, McNulty has more than 20 years of software experience, including overseeing Dell solutions for SharePoint, Office 365, Yammer and related technologies.

He's also an occasional CMSWire contributor who's written recently about new patterns of collaboration in SharePoint and SharePoint's key enhancements over the last 10 years.

CMSWire caught up with McNulty for a Q&A on his new role, his past role at Dell and collaboration in the enterprise.

Web Professionals Need to be Bridge Builders

A great human strength is love of the community. A great human weakness is hatred of the stranger. 

Taming the Wild West of Mobility

Taming the Wild West of MobilitySo you're part of a successful IT Department that has mature infrastructure, a high performance website and integrated back end systems. Then your CIO asks you to look at the company's mobile offerings and the team that develops them. It seems a lot complaints have come in from the App store and the CIO wants to know what the problems are and how to fix them.

This is where we start.

Huddle Cofounder on SharePoint's Mobile Challenges

2014-10-April-McLoughlin.jpgIf Microsoft’s CEO Satya Nadella thought he was doing iPad users a favor by offering them Office support, all he accomplished was opening up a great big can of worms called collaboration, prompting some to argue that SharePoint has had its day.

And while changes to Office don't equate changes to SharePoint, the iPad launch spurred on a broader discussion amongst critics of the faults with SharePoint's mobile collaboration capabilities.

Content Delivery Plays Catch Up in the Mobile Enterprise

More than 50 percent of businesses have adopted enterprise-wide mobility strategies, according to a recent Illuminas survey commissioned by Cisco that polled enterprise IT decision makers. But as companies work to extract value from mobile disruption, they’ve met with challenges. According to the same report, 46 percent of businesses surveyed cited delivering a consistent experience across devices as their biggest challenge.

Businesses with sophisticated enterprise mobility strategies are starting to move beyond supporting employees through productivity and collaboration applications towards supporting customers by building relationships and enabling sales. As they make this shift, they need to make sure that interactions are consistent and access is available to the right content, in the right place, at the right time.

A Peek at the Future of Enterprise Productivity

Why does useful enterprise social remain elusive for so many organizations? The promise is there, but until organizations see the results, they'll go on believing it's like the Tooth Fairy -- delivering small rewards, but never seen face to face. Let's take a look at what slows down enterprise social initiatives from delivering and a picture of what the future will bring.

Alfresco CTO: Intelligent, Adaptable, Amazing Tech Ahead

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John Newton has a vision of what technology and enterprise collaboration will look like in 2024. 

Trust these future goggles. They've got plenty of experience. Newton is the CTO and chairman of Alfresco, an open source enterprise content management provider. But back in 1990, he co-founded, designed and led the development of Documentum, which was later acquired by EMC.

"Assuming that it continues on more or less the pace it has so far, and there’s no reason not to think that, there is some amazing stuff that’s possible," Newton told CMSWire in a phone interview from the AIIM Conference this month, where he spoke. "Extremely high resolution displays. Virtual reality types of devices. New ways of inputting into computers. A lot of wearable technology that will go beyond the consumer stuff and actually make systems more usable for us."

Mobile App Adoption: Why It's an Issue and How to Fix It

Mobile App Adoption: Why It's an Issue and How to Fix ItDespite the multiple benefits that enterprise mobility offers to end users -- including opportunities for employees to do their jobs faster and more effectively whenever and wherever they happen to be --mobile app adoption continues to remain stubbornly low across a wide swath of industries and geographies.

The Learning Organization Goes Mobile

Many organizations overlook one of the most significant ways to improve competitiveness, ramp up performance and sustain growth: continuous, varied and dynamic learning programs for their employees and leadership teams. As mobile has become an important channel for many business activities, it is emerging as a preferred platform for just-in-time learning and knowledge sharing. Mobile platforms are disrupting all kinds of activities and processes, and putting a whole new twist on employee productivity, customer interactions and partner collaborations.

Don't Fight BYOD, Manage It

Don't Fight BYOD, Manage ItWhy fight BYOD? Employees are going to bring their spanking new mobile devices to work and use them. Instead of fighting it, smart companies are cautiously embracing BYOD for the sake of gains in productivity, flexibility and employee satisfaction. Implementing well thought out mobile device security and BYOD policies can keep up the pace of work while protecting information security. Here are a few tips that will help companies get the most out of their mobile device management (MDM) initiatives.

4 Common Reasons SharePoint Projects Fail

As a consultant I get to work with clients to help them roll out new installations of SharePoint or create new projects on top of existing implementations. I also get called in to help with existing SharePoint implementations that aren't being used. Either people didn't adopt it, the company did not get all their content and business processes created, or they just never rolled out the platform to the end users.

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