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Enterprise 2.0 News & Analysis

The Radioactive New Age of Social Business

The Radioactive New Age of Social BusinessThe concept of the social business has been lauded for years as the combination of social collaboration and existing business processes. However, the reality of social business has been difficult to achieve for many businesses for one fundamental reason: Social networking and collaboration is fundamentally a radioactive technology.

What does this mean and how does your company need to plan for social radioactivity?

Are You Getting the Maximum ROI from SharePoint?

Are You Getting the Maximum Return on Investment from SharePoint?If your company has invested in SharePoint, they have likely put a lot of time, money and resources into its acquisition and deployment. Yet many companies are not realizing the return that they could be on their sizable investment.

Yammer Co-Founder Adam Pisoni on Collaboration, Transparency and Security

Yammer Co-Founder Adam Pisoni on the Future of CollaborationA little over a year ago, I interviewed Adam Pisoni, co-founder of Yammer, shortly after it had been bought by Microsoft. There was much speculation at the time on how and when Yammer would fit into the Microsoft Office Division’s products.

We recently regrouped. Between Microsoft’s new CEO and Adam’s reaction to my predictions for collaboration in 2014, we had a very interesting discussion.

Time to Close the Knowing-Doing Gap in Enterprise Collaboration

Time to Close Knowing Doing Gap.jpgSometimes people have knowledge about a problem or opportunity, but they still don't act on it. Why is this so? When it comes to enterprise collaboration, knowing-doing gaps are especially common. The business improvement potential of enterprise collaboration is huge, but most organizations need help to close the knowing-doing gaps that prevent them from realizing this potential.

Law Firm Use of Social Technologies 'Ineffective,' Study Shows

US law firms are beginning to dabble in social technologies, but the practice is still limited and "ineffective," a new report claims.

The report, “The Social Law Firm” (registration required), was conducted by consulting firm Good2BSocial and Above the Law. It assessed how effectively the 50 largest US law firms are using social technologies.

A separate Social Law Firm Index ranked 50 firms in their use of social media.

3 Strong Business Arguments for Having an Intranet

What is the purpose of an intranet? How can it contribute to an organization’s bottom line? What does it take to "sell" the idea of an intranet?

These are questions that many intranet professionals have grappled with over the last few years.

Some answers include: to manage organizational knowledge, to publish content, to be a communication tool, to enable collaboration, to build culture, to improve knowledge sharing, to support decision making, to better manage content …

While these are all valid and useful functions that an intranet can provide, they are more "steak" than "sizzle."

Is Collaboration at Risk of Becoming Siloed?

Is Collaboration at Risk of Becoming Siloed?There’s a lot to be said for best of breed software, but one thing that hasn't been said is that these tools could be signing their own death warrant.

OpenText Evolves Biz Management with Tempo Upgrade

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OpenText is redesigning the way business information management is done with a number of new upgrades to its OpenText Tempo product line. The upgrades also offers practical examples of how its Project Red Oxygen will work.

The upgrades, announced this week, are intended to provide users a way to increase business productivity through secure social collaboration. OpenText is changing Tempo — essentially a collaboration application — into something that covers all the bases of enterprise collaboration, including enterprise file synchronization and sharing.

Email Reimagined: Memories of Coordinator in Visions of Mail Next

emailreimagined.jpgIt was over 20 years ago now. I was a young hotshot IT guy and the company I was working for needed to communicate to Asia and Eastern Europe. My boss latched on to a Novell MHS (Mail Handling System)-based solution called Coordinator by Action Technologies. Coordinator was later sold to DaVinci which at that time sold a competing product in the Novell MHS-based email world. It was truly a store and forward time when we would deliver messages through CompuServe -- in addition to direct international long distance phone calls.

Lessons for Collaboration from the World of SEO

Collaboration requires more than the people on your team. The future of collaboration has moved beyond top-down task assignment and required participation with set deliverables. Instead it increasingly relies upon two key items: the serendipity of finding content and expertise that is just right, right now, and the willingness of people to exchange their time for that expertise.

In short, collaboration is mirroring the shifts taking place in the world of SEO.

Enterprise Collaboration, Made for Mobile

Enterprise Collaboration Made for MobileWe've all seen the mobile snowball effect in the enterprise. It's driven in part by the consumerization of IT and the bring your own device movement. The more we use mobile, the more opportunities to conduct business on the go become available, so the more we rely on mobile. This is great, but brings with it some challenges.

IBM on Mail Next: No One Else Offers Anything Like This

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Remember that email you sent asking someone to do something? Me either. Delegating tasks are great, but follow-through to ensure the tasks get done -- in an electronic world -- can be challenging.

Therein lies one of the major pain points IBM attempts to solve with its forthcoming email social business collaboration platform, Mail Next. 

"The most important problem is that of recall and prioritization," Kramer Reeves, director of product management with IBM Messaging and Collaboration Solutions, told CMSWire. "When an action comes in by email, how do we solve the problem of remembering who we assigned the action to or who we asked for help? Mail Next’s follow-up mechanisms solve this problem, using technology in place of memory, and allowing us to put our full focus on the work. The impact of this feature will be on management, executive assistants and really anybody who uses email."

Do Enterprise Social Networks Really Help Collaboration?

One of the most cited reasons that companies deploy enterprise social networks is to enhance collaboration. It’s easy to see why. The theory goes “Your team will collaborate better with an enterprise social network helping people to share information more easily.”

But is this true? Can sharing information more easily really help people to collaborate better?

4 Ways to Make Yammer a Better Workplace Tool

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Ever since Microsoft bought Yammer in June 2012 and announced plans to integrate it with SharePoint, there has been considerable interest in the social network and getting the most out of it. Now GoodData has entered the fray. It researched how companies use Yammer in the enterprise, and offers four suggestions for improvement.

The Fall of Collaboration, The Rise of Cooperation

oldtools,newtricks.jpgIt’s the year 2014, and we are trying to do today's jobs with yesterday's tools.

As we move into a new way of work -- one based on more fluid and looser connections, grounded in freethinking, humanist and scientific approaches to the social contract -- it's becoming clear that the traditional model of "collaboration tools" is based around outmoded structures of control rather than the shape of our work today, or the nature of networked sociality. We need a different take on the tools we are using to get work done, one based on open cooperation at the core of our work instead of closed collaboration running alongside it.

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