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Enterprise 2.0 News & Analysis

End One Size Fits All Mobile Strategies

End One Size Fits All Mobile StrategiesWhether you think intranets remain an important part of the digital workplace or fall under the "why bother" school of thought for giving mobile access to intranets, the variety and differences of our organizations require that we eschew any overly simplistic advice. Instead we need to consider what the real business drivers and employee needs are as we work out what constitutes a suitable mobile employee experience.

Why Mobile App Developers Turn to PaaS

For better or worse, Bring-Your-Own-Device (BYOD) will continue to pull business workflows into mobile and personal devices. Efforts to keep business functions in their traditional channels have largely failed and according to analysts, we should expect sharp double-digit growth to continue.

This paints a picture of a much more challenging application development environment. More applications must now be accessible, directly or through some intermediary, to a wider range of environments than ever before. Management and rank-and-file people now expect access to once sacrosanct information -- inventory data or customer files, for example -- no matter where they are or what time of day it is.

Executive Involvement Aids Successful Online Communities

2014-22-April-5-Year-Old-Development.jpgIn spite of growing evidence of the value of internal and external communities, executives still hesitate when it comes to funding online community initiatives. This is just one of the findings of The Community Roundtable's fifth annual State of Community Management 2014 report, released today.

At 77 pages, this report is the most in depth to date, offering a body of data against which communities can benchmark their efforts. It builds on the quantitative methods established in last year's report to create a set of community maturity indicators.

This is not only a report on the performance of communities, it is a testament to the knowledge gained from them. The methodology and examples included throughout the report were informed through the active involvement of TheCR network members, who make up 43 percent of the 164 communities surveyed.

From Mobile Tasking to Mobile Productivity

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I love my mobile phone. Aside from helping me screen calls and serving as my primary phone these days, it is my lifeline when I'm away from my computer. Most often, its role as my connection to the world takes place when I am out running an errand or away from my hometown.

While my mobile phone is my lifeline to the world, it's very hard to do work on it. Sure, I can check email, review very short documents and manage my blog. But real work is a challenge. Most mobile applications are task-based and focused on providing a single feature very well.

If we want to move past this focused mindset to a world of true productivity, we have to give serious thought to an important question. What, if anything, do people really need to accomplish on their mobile devices?

CMSWire Tweet Jam: The Mobile Enterprise - Meet the Experts #SocBizChat

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It's no secret that with each passing day, businesses are becoming increasingly mobile. From BYOD to remote working, the mobile invasion is upon us. So what tools will ensure a secure and reliable connection, what challenges does the mobile enterprise face and where do we go from here? Find out at this month's Tweet Jam.

SharePoint Users Routinely Breach Security Policies

Research by Cryptzone shows at least 36 percent of SharePoint users are breaching security policies — and another 9 percent admit they have no idea how to prevent sensitive information from being uploaded.

The study, conducted among attendees at Microsoft’s SharePoint Conference in Las Vegas in March, is a warning to organizations that it is essential to develop adequate information security policies. It further underscores how lack of such policies are putting business critical information at risk. 

Earlier this month, Cryptzone, a provider of encryption solutions and identity and access management (IAM), was acquired by Medina Capital, an equity investment firm focused on the IT infrastructure sector.

How Mobile Apps Will Change Corporate Intranets

How Mobile Apps Are Changing Corporate IntranetsThe concept of the browser-based intranet as most people know it is a relic of the 20th century: You may as well dress it down in flannel and send it off to a Pearl Jam concert. A seldom elegant mashup of communication channels, application functionality, document collaboration and now enterprise social, the intranet at its heart is an idea from the days before mobile and BYOD that, much like the Cadillac Escalade and the British aristocracy, continues to hang on long past its expiration date. And yet it’s not going anywhere any time soon.

Will BlackBerry Once Again be King of Mobility?

2014-18-April-Blackberry-King.jpgRight now at least half of you are laughing at the title of this article, the other half are just being polite. But give me a chance to explain how and where BlackBerry could be the Future King of Mobility.

An Employee-Centric Mobile Approach

In all of the focus on BYOD policies and security questions in the mobile enterprise, one thing has been missing: employees. Mobile applications have received their fair share of the attention, as have IT's concerns for security of information, networks and communication. What's missing is the understanding of employees' needs, user experience and motivations for using mobile.

Bernd Christiansen, CTO of Citrix OnLine, said in an interview in 2012,

I have the best office in the company as I overlook the parking lot. I get to watch our employees at their most productive during the day as they walk from their car to the front door. As soon as they hit the front door their access to resources are locked down and their applications and services aren’t designed to be easy to use.”

The understanding of mobile and employee needs in the workday hasn’t changed much from that view from 2012. The focus should be on access to resources, easy to use applications and services, and fitting the person’s needs.

BYOD Helps Rediscover the Forgotten Workforce

When thinking of a mobile workforce people typically envision sales team “road warriors” or “Knowledge Workers” operating out of expensive cars or on planes, armed with flashy laptops, tablets and portable projectors. What we forget is that there are many remote, dispersed and mobile workers in far less glamorous or high wage roles. They remain outside the office environment for weeks or even months on end, performing what are often mission critical roles in the field, alone and with very little employer engagement.

IBM's Take on Going 'Mobile First'

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For businesses to really nail success in the mobile enterprise, the first thing they should probably realize is it’s not easy.

It’s one of IBM’s messages from its report, “The upwardly mobile enterprise: Setting the strategic agenda.”

How does your company interact with customers on mobile? How does it develop and deliver products and services via mobile? How does mobile apply to physical, human and digital capital?

“While there are always risks associated with the use of new technologies,” IBM concluded in its study, “we also see risks associated with not taking advantage of mobile capabilities as customers’ expectations grow, and new and emerging competitors achieve results in this space.”

Focus Your Business on Mobile Moments - Or Be Disrupted

Smartphones are becoming an extension of our brains. When we don't immediately find what we want, we turn to our phone or tablet and look for a service -- Twitter for sharing, Uber for car services, LoseIt! for calorie counts before ordering lunch -- that can. 

The Daily Email Grind: What I Need from Future Email Systems

What I Need From Future Email SystemsThink of your email inbox on the morning you return from vacation. Does it make you sweat? 

We have all experienced the trials and tribulations of the email inbox -- it applies across the board from personal to work accounts. The amount of time spent de-cluttering our inboxes has been well documented.

After a recent brush with thousands of email deadwood that surfaced in my inbox, I believe the solution lies in a combination of individual actions and an expanded approach to the email systems that exist today. 

Strategies for a Mobile Intranet

It’s taking a long time for many intranets to make the shift to mobile devices, despite the tidal shift to mobile in consumer behavior. There are signs of steady growth, for example Jane McConnell’s excellent Digital Workplace 2014 reported significant investments being made in enterprise mobile by 42 percent of the leading group, but this drops to only 10 percent across other respondents (see slide 21 of McConnell’s summary).

In spite of slow growth, organizations need to ensure that mobile thinking is part of their intranet and digital workplace strategy. Let’s have a look at some of the factors to consider.

SharePoint, Collaboration Success Through Lens of Former Dell CTO

Call it a chief change in technology.

HiSoftware Inc. announced earlier this month the appointment of former Dell chief technology officer and Microsoft SharePoint MVP Chris McNulty as its company's CTO. 

With an MCTS, MCSE, MSA and MVTSP certification, McNulty has more than 20 years of software experience, including overseeing Dell solutions for SharePoint, Office 365, Yammer and related technologies.

He's also an occasional CMSWire contributor who's written recently about new patterns of collaboration in SharePoint and SharePoint's key enhancements over the last 10 years.

CMSWire caught up with McNulty for a Q&A on his new role, his past role at Dell and collaboration in the enterprise.

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