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Enterprise 2.0 News & Analysis

CMSWire's Top 10 Hits of 2013: Social Business

Top 10 gold

Social business has gone mainstream. In global companies of all sizes, in just about every industry, companies are using social business technologies help people connect, communicate and share information. In the past four years, social technologies have transformed the way we live and work, explained Peter Kim, chief solutions architect at Austin, Texas-based Dachis Group, a provider of a social analytics software platform, and co-author of the book Social Business By Design.

In 2013, CMSWire authors have been on top of the concept, offering a wealth of stories on everything from email and employee engagement to gamification, collaboration and leadership. Take a look at our Top 10 social business stories of the year.

CMSWire Top Contributors 2013 - Deb Lavoy

DebLavoy.jpegDeb Lavoy started 2013 off asking the hard questions (as she's prone to do) and has continued to do so throughout the year. Deb challenges us all to aspire to build something bigger -- to build a better narrative, to build a better business, to build a better world. 

CMSWire's Top 10 Hits of 2013: Information Management

Top 10 purple

Information management is the poor cousin to customer experience management and digital marketing. It's often overlooked as enterprises focus on other areas of strategic concern. But that's a mistake, as many of the authors on CMSWire have pointed out over the past year.

In 2013, a number of our stories explored the problems organizations are facing now and will face in the near future. If they made one thing clear, it is that information management is in a state of flux. Enterprises need to explore new ways to make the best use of this vital and commercially valuable asset. Need to catch up? Take a look at the Top 10 CMSWire stories on information management in the past year.

CMSWire's Top Contributors 2013 - Christian Buckley

cbuckley.jpgChristian Buckley takes the "Evangelist" part of his title very seriously. He travels the world to spread the good word of SharePoint, speaking at conferences, attending meetings, contributing articles.  I suspect Christian lives in an alternative universe where there are more hours in the day than in yours or mine. 

12 Tips for Creating a Successful App

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Mobile apps aren't anything new. But the market for them has exploded to the point that many companies are scrambling to jump on the bandwagon -- and it's a dusty one.

There's been a lot of debate lately about the need for mobile apps and how to use them for marketing and sales purposes. Some believe they're the way forward. Some have claimed (rashly, in my opinion) that mobile apps are dead.

Social Collaboration's Year of Productivity

Social Collaboration's Year of ProductivityFrustrated with the amount of time it takes to get organized? You're not alone.

According to McKinsey, the average worker spends 19 percent of the work week searching for information. We spend so much time looking for emails, notes we scribbled down in a meeting and word docs we saved to our desktop, that it's impossible to stay on top of all the information we need to get organized -- and more importantly, to be productive. And if the coworkers you collaborate with daily are similarly disorganized, how will any work get done?

A Stolen Kiss for Your SharePoint Governance

A Stolen Kiss for Your SharePoint GovernanceIsn't it time you show your SharePoint governance plan some love?

2014 Wish List ... from Stephen Fishman

2014 Wish List ... from Stephen FishmanMy wish for 2014 is for leaders and individual contributors alike to see that questions are more powerful than answers. Wouldn't it be a great year if more people and organizations stopped rushing to provide "answers" to ill-defined problems? Wouldn't it be nice if businesses were a little more thoughtful in how they approached their employees, partners and customers by "doing less things better" rather than "doing many things poorly"? Call me naive, but isn't that what wishes are for? -- Stephen Fishman, director of consumer platforms, AutoTrader.com

Title image by Amodiovalerio Verde (Flickr).

3 Enterprise Social Network Threats Community Managers Will Face in 2014

3 Enterprise Social Networks ThreatsEnterprise Social Network community managers, you thought you had it so good. You’ve deployed your online employee community, and you’re working hard to maintain engagement, drive business value and help employees build relationships that strengthen the company’s informal social network. Your CEO is active (finally!). New and old employees alike have adopted the community as a critical communication tool. Embedded activity streams make your SharePoint site seem alive again, everything seems to be going smoothly … at least, until now.

SharePoint, This Old House Style - Interior Design, Decorating

SharePoint, This Old House Style - Interior Design, DecoratingWelcome back! This blog series is devoted to pointing out some of the key enhancements that SharePoint picked up in the last 10 years.

If you’re still treating SharePoint like the web based file share it was in 2003, it's time for a reappraisal.

Playing with Gamification: Employee and Consumer Perspectives

Person fishing

We've discussed gamification a lot lately. Why it works for many organizations. Why it may not work. Where a major research firm thinks it's going.

So we cast our gamification fishing lines to find companies who swear by the concept of motivating customers and employees. And we got a couple bites.

Microsoft's Secret Social Weapon: Why Yammer Will Replace Traditional Extranets

Microsoft's Secret Social Weapon: Why Yammer Will Replace the Traditional ExtranetBatman has a utility belt: a set of useful gadgets he can rely on during his never-ending fight against crime. Every incarnation of the character has this belt and most people can name a favorite tool -- be it the Batarangs he throws at evildoers, the grapnel he uses to scale and swing from buildings or a simple flashlight.

Yammer is a lot like Batman’s utility belt.

2014 Wish List ... from Dux Raymond Sy

2014 Wish List ... from Dux Raymond SyIn 2014, I wish … Organizations will strive to be responsive.

The rapid speed of information is driving a major shift in business engagement. A responsive organization calls for the open flow of information; encourages experimentation and learning on rapid cycles; and organizes around a network of employees, customers and partners motivated by shared purpose. Organizations that miss this paradigm shift will face dire consequences. -- Dux Raymond Sy
, vice president, customer strategy and solutions, AvePoint Public Sector

Title image by Amodiovalerio Verde (Flickr).

Gartner Sticks to its Failing Gamification Prediction

Strategy game

A little more than a year ago, Gartner said gamification was being "driven by novelty and hype" and that by 2014, 80 percent of current gamified applications will "fail to meet business objectives primarily because of poor design." Standing by that, Gartner?

"We think it is still on track," Brian Burke, Gartner's research vice president and lead on gamification told CMSWire this week. "In our 2013 Hype Cycle for Emerging Technologies, we place gamification at the ‘Peak of Inflated Expectations’. We continue to believe it will move into the ‘Trough of Disillusionment’ in 2014." 

Multipurpose Bitrix24 Adds More Features to its Social Platform

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Bitrix24, the social intranet that wants to be your Swiss army knife of productivity, is out with a new version that offers activity streams, reporting tools and web phone calls.

Targeted at small- and medium-sized businesses (SMBs), the suite includes social communication, collaboration tools, workflow, knowledge management, file sharing, CRM and a project management toolset.

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