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Enterprise 2.0 News & Analysis

How To Measure the Value of Internal Communications [Infographic]

All month long, we've been investigating the company intranet. We've defined it, considered its relevancy and secrets for strategic success, as well as examined a possible intranet identity crisis. But how do you measure its value — that is, how do you know if your intranet is working? 

Reinvent the Intranet with SharePoint Search and Social

Social Business, Reinvent the Intranet with SharePoint Search and SocialWhen SharePoint 2013 arrived, we immediately noticed the huge investment Microsoft made into anything related to search. But we still see many intranets designed as traditional internal communications: a home page with a carousel, useful links that are often not so useful, sections you have never clicked on and -- of course -- the weather.

How do the two relate? In this article I will focus on using search to reinvent and make the SharePoint Intranet much more dynamic.

Intranet Search: More Than Just a Search Box

Social Business, Intranet Search Has to be More Than Just a Search BoxI’ve just come back from another highly successful KMWorld conference in Washington where over 900 people seemed more than happy to be entombed in the subterranean conference suites of the Renaissance Hotel for four days. With no specific intranet track this year, presentations on intranets popped up in the Knowledge Management (KM), SharePoint and Enterprise Search tracks.

In the conversations I had there with intranet managers, a common theme stood out: the under-appreciated value of search in intranets.

The Missing Link in SharePoint Site Usability

The topic of SharePoint site usability never grows old. With every new version of SharePoint that comes out, Microsoft has touted that it is extremely intuitive and easy to use, and judging from the number of licenses sold, many organizations seem to have bought into this myth. What they are not told is what it actually takes to make SharePoint sites user-friendly.

SharePoint 2013, This Old House Style - Moving In and Living Together

Social Business, SharePoint 2013, This Old House Style - Moving In and Living Together"Nobody goes there anymore. It's too crowded.” -- Yogi Berra

In many ways, this sums up SharePoint’s problem in its second decade -- we take it for granted.

Solving the Modern Intranet's Identity Crisis

Today’s intranet is suffering from an identity crisis.

And we have only ourselves to blame. 

Another Look at Leadership: Nature, Nurture or Destiny?

We seem to have struck a nerve with two articles last week on leadership psychology. Both stories debated the age old question of whether leaders are born or made. But if you ask me, this question is not only a false dichotomy but a highly dangerous one.

Weekend Reads: Email Marketing Leads + Saying Hello with SharePoint

Weekend Reads: Mobile Device e-Discovery + Providing Value through Marketing ChannelsAnother busy week has come to a close. As you gear up for your weekend, be sure to take a little time out to enjoy some of our features from this week. We kicked things off by talking SharePoint and its role in building an interactive onboarding experience. We also discussed mobile device e-discovery and which marketing channels provide the most value. So, sit back, relax and enjoy our weekend reads.

Microsoft has a Hit with SharePoint Conference Tweet Jam #spc14jam

spc14logo.jpgMonths ahead of its big SharePoint conference in Las Vegas in March, Microsoft had a tweet jam that sent the #spc14jam hashtag to the upper reaches of Twitter's trending charts.

Find out what developers and executives wanted to know during the event yesterday, as well as the likely hot topics of discussion at next year's big SharePoint community event. In case you were wondering if the company revealed any clues about future products, keep reading.

Tweet Jam Recap: Defining the Modern Intranet #SocBizChat

Intranets, portals and enterprise collaboration tools mean different things to different people, so our latest Tweet Jam focused on defining just what people mean when they discuss the modern intranet.

 

Closing the Gap between Intranets and Websites

Social Business, The Gap Between Intranets and Websites Has ClosedWhile websites and web solutions have rushed along in recent years, intranets have perpetually lagged behind. Rarely given the resources and attention they deserve, intranets have played the part of the poor cousin to leading websites. This is finally changing. 

Digital Workplace: In the Trenches, Communication is King

social business, Digital Workplace: In the Trenches, Communication is KingDeb Lavoy, director of strategic marketing for OpenText, works with people all over the world — some of whom she’s never met. She works the phone, Skype, Twitter and email “ceaselessly” and feels “strongly connected” to her co-workers.

CMSWire.com interviewed Lavoy for the last of our three-part series on the Remote Working World. Part 1 discussed the importance of  trust and boundaries and Part 2 looked at social business tools.

Enterprise Social: Driving Productivity or Driving to Distraction?

Social Business, Enterprise Social: Driving Productivity or Driving to Distraction?Social tools have the potential to increase productivity, engagement and communications.

They also hold the potential of turning into an enterprise-wide time suck.

IBM Buys Fiberlink to Secure BYOD Strategies

IBM is aggressively expanding its mobile management capabilities with the announcement last night that it is buying Fiberlink Communications. The acquisition will enable it offer clients the ability to develop secure Bring Your Own Device (BYOD) strategies through IBM’s MobileFirst applications.

Digital Workplace: Effective Social Business Tool Rollout

social business, Digital Workplace: Effective Social Business Tool Rollout

It’s a 24/7 year-round business world today. Really, was it ever not that way?

Now, though, in the digitized world, organizations that use social business tools effectively thrive, according to Luis Suarez, lead social business enabler in the Global CIO Office at IBM. 

CMSWire.com talked to Suarez for the second of our three-part series on the Remote Work World. Yesterday, we discussed trust, setting goals and creating boundaries for effective environments.

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