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Enterprise 2.0 News & Analysis

A 3 Point Plan to Preserve Institutional Expertise

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Social learning ranks high today among the priorities of learning and development professionals in businesses large and small. It’s easy to see why -- studies have found that informal knowledge sharing among colleagues is responsible for 70 to 80 percent of the information employees learn on the job.

But how does the increasingly popular trend of social learning differ from the more established practice of knowledge management?

At their core, these activities are two sides of the same coin: both are concerned with information sharing among employees to drive greater productivity, collaboration and the preservation of institutional knowledge. It’s the way in which these two practices accomplish their goals that sets them apart.

Not in Silicon Valley? You Can Still Hire Great Coders

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Who says you have to have a Silicon Valley-based company to hire the best coding talent?

Certainly not Erik Trautman, CEO of the new online-only coding bootcamp, Viking School. In fact, he started the school not only to make learning how to code more accessible to students nationwide — but also to help its graduates connect with companies with outside of major tech hubs.

There are plenty of opportunities for software engineer talent beyond those traditional borders, he said.

“We founded Viking School to help create a base of students capable of and willing to fill jobs in parts of the country that wouldn’t normally have that kind of access,” Trautman told CMSWire. “We’re interested in working with companies who wouldn’t necessarily have access to this level of talent otherwise.”

Yammer Co-Founder Wants to Change Your Work - Again

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Adam Pisoni likes to change lives — or at least the way people work.

Pisoni and former PayPal COO David Sacks founded Yammer in 2008.

The enterprise social network arguably changed the way millions of people work. Microsoft bought Yammer for $1.2 billion in 2012.

Three years later, Pisoni is still trying to create change.

This time, he's trying to instigate an entire ideological shift in the way enterprises approach work. In February, he left Microsoft to devote more attention to a number of things, including a project called Responsive.org.

Should You Enable 'Big' Social Business or Team Collaboration?

There are few business decisions more critical than determining how to provide an enabling environment for a workforce to operate efficiently and effectively. Yet the key levers of the modern digital workplace are still relatively unfamiliar to most executives.

Just as challenging is the technology space, which is complex enough -- and certainly fragmented enough -- that most corporate leaders are forced to assume they either have enough enabling collaboration technology already, or that someone, most likely in IT, is already working on an improvement plan.

Unfortunately, having worked with top corporate leaders around the world on collaboration improvement for most of this century, I find that these assumptions aren't usually true. 

Worse, by defaulting the decisions to those who almost certainly don't have as clear a sense of business objectives, this stance ensures collaboration becomes a mostly tactical, and not a strategic activity in the organization.

The Spartan Browser for #Win10: What's the Big Deal?

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Microsoft recently released a replacement browser for Internet Explorer to Windows 10 testers. Tentatively dubbed Project Spartan, it's intended as a game-changer for the web.

Come this summer, Windows users on PCs, tablets and smartphones will be interacting with web sites and web apps,the company said, in a “fast, more secure, and more reliable” way.

But is it really such a big deal? Perhaps more importantly, if Microsoft makes significant changes to its Windows browser, will those changes impact the way people work? Or would enterprise web apps users simply avoid that impact the way they avoided Windows 8?

Forget ESNs, Give Me a Digital Workplace

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Experiencing dčjá vu?

If the title of this article sounds vaguely familiar, you would be right.

Laurence Hart's recent post, “Forget Intranets, Give Me an ESN,” deserved a rebuttal. And here it is.

Brace Yourselves for More Enterprise Social Network Attacks

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Enterprise Social Network (ESN) providers should be on alert in light of Slack's reported security breach last week.

ESNs are particularly vulnerable to database system hacks because their information is gold to corporate hackers, industry analysts told CMSWire.

“Social networking footprints are valuable to identity thieves because they come with all that biographical data like birth dates, localities and relatives, and all the additional descriptive stuff like your friendships that help to identify you,” said Steve Wilson, vice president, principal analyst and lead on digital privacy and safety for Silicon Valley-based Constellation Research.

“Skilled thieves,” Wilson added, “use this data to impersonate you at call centers and in online registration channels, to perpetrate fraud in your name. With workplace social networking, the game is much the same but the stakes are much higher.”

Mobile Is Changing Your Social Collaboration Apps

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Social collaboration applications have been in a race since their inception to see which could be the most feature laden. It was an arms race of sorts, with each side adding more ways to communicate and collaborate and -- in the process -- becoming more monolithic.

Applications that started as simple activity feeds and corporate microblogging platforms blossomed into much bigger software systems. Modern enterprise social networks, for example, allow end-users to share all manner of content including files and audio. Some allow sharing of business objects which encapsulate data and actions associated with a business process.

Even basic lightweight task management -- a specialty feature just a few years ago -- has morphed into sophisticated workflows with metadata driven program logic and is available in the majority of social collaboration tools.  

Collaboration in the New Age of Intranets

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Intranets held such promise in the early days of the Internet. Then they became the butt of many a joke in the enterprise.

Q: Where does useful information go to die?
A: Our intranet.

But in the past two years we’ve seen an intranet resurgence, driven by the technology and the traction user experience has gained in the enterprise.

Reading the Patterns in the Collaboration Tool Landscape

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Have you ever been asked, "Why can't you just tell me what's the best tool to collaborate with?”

If you are feeling challenged by the number of collaboration solutions and options available, you're not alone. Working as both a consultant and practitioner over the last 15 years, I can testify that the collaboration software landscape's complexity has grown exponentially over that time.

Why Choose? Mix and Match Tools to Fit Your Digital Workplace Needs

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Traditional intranets, dominated by top-down corporate communications, are seen as outdated, no longer fit for modern, networked organizations. ESNs, so their champions say, are the way of the future -- enabling conversation in a way that’s flexible and responsive, aligned with modern ways of doing business. 

But what the debate should really boil down to is what does it take to create a productive digital workplace?

Simplicity Must Be the Mantra of the Digital Workplace

Employees are reaching a breaking point. They are exhausted and overwhelmed, alienated and disengaged. They are cynical and distrustful. 

Slack Attack: Collaboration Provider Reports Security Breach

Hackers exposed the database that stores profile information for platform users of enterprise collaboration startup Slack, company officials reported Friday.

The news comes just a month after the 2-year-old enterprise collaboration provider out of San Francisco boasted of unprecedented growth, clearing the $10 million mark in annual recurring revenue in what officials called record time.

"We have since blocked this unauthorized access and made additional changes to our technical infrastructure to prevent future incidents," Anne Toth, vice president of policy and compliance strategy for Slack, wrote in a company blog post. "We have also released two-factor authentication and we strongly encourage all users to enable this security feature."

Slack officials declined comment when reached by CMSWire Friday.

Oracle Gives Workforce Learning a Consumer Feel

The consumerization of IT has been the rallying cry of enterprises — or rather their workers — for some time now.

Long-gone are the tedious client-server applications with dull user interfaces. In their place are cloud-based apps with streamlined portal designs and news feeds that unabashedly have taken a page from Facebook. Another sign of this revolution? Apple's products are making steady inroads into the enterprise and even government sector.

And now so it goes for workforce training.

Oracle has unveiled its latest app at Oracle HCM World called Oracle Learning Cloud, part of Oracle Human Capital Management Cloud. It has been designed so that employees can learn contextually and socially wherever they are located.

What's the Sweet Spot Between Intranets and ESNs?

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A speaker at a recent intranet conference declared “Intranets will be dead within five years.” He waited for the horrified gasp, but none came.

In fact the seasoned audience seemed to agree, at least in the sense that we were all trying to push intranets on from the top-down, publishing paradigm of old. Enterprise social networks (ESNs) have sometimes been positioned as being ideologically at odds with intranets, but in practice most organizations have embraced both (see, for example Jane McConnell’s annual survey).

The more pragmatic question then, is what is the right balance point? 

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