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Enterprise 2.0 News & Analysis

What You Should Know About Mobile Content Creation

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Until recently there was a clear divide in the enterprise between mobile devices and less portable computers, like laptops and desktops. The former was used primarily to consume content, while the latter was used to create content.

But those lines are blurring at a surprisingly rapid pace, according to a new report by bigtincan. In its biannual survey on tech trends, the company found there was a 37 percent increase year-over-year in content creation on mobile devices like smartphones and tablets. (While laptops are, strictly speaking, also considered mobile tools, they were specifically lumped in with desktops in this survey).

In the simplest terms, that means more workers are using smartphones and tablets — their own or company-provided — to create work emails and documents as well as view them. There are a number of factors behind this trend, said David Keane, bigtincan founder and CEO.

Did JPMorgan's Data Breach Need to Be So Massive?

It’s all over the morning news. Late yesterday, in a filing with the US Securities and Exchange Commission,  JPMorgan Chase revealed that more than half of American households were affected by last summer’s data breach at the bank.

We’re talking about 76 million personal  and 10 million business accounts from which “user contact information – name, address, phone number and email address – and internal JPMorgan Chase information relating to such users have been compromised,”according to the New York Times.

It is reportedly the biggest such intrusion ever.

Is Your Intranet Stuck in the Stone Age?

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The reason no one uses your organization’s expensive collaboration software is because your employees absolutely hate your intranet.

You would think that by 2014, we’d be past stone-age issues like cluttered landing pages or non-existent search options. Sadly, dinosaur intranets are still the reality for many enterprise organizations.

Are you an intranet dinosaur? Let’s bring your intranet back into the 21st century.

Social Will Not Succeed Without Business Process Integration

2014-01-October-Integration.jpgIt's been said “the definition of insanity is doing the same thing over and over again expecting a different result.”

We see this theory in action every day within most corporate environments as businesses try to apply the latest technology without understanding how to integrate it into their daily business processes. Information Technology and business groups make this same mistake repeatedly with the same result -- lack of adoption and usage across the enterprise resulting in a failed implementation. Users don’t hold onto legacy technology because they fear change: they crave change! But in order to be effective, the technology has to be woven into the user’s daily business processes.

ROI Is the Wrong Tool to Justify Social Investments

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Social media and social networking have become core business tools in the business world. Every major brand has some level of social media account or social engagement with its customers at this point, but the question remains how to measure the value associated with social media and social networking. To do this, companies look for a Social Return on Investment but get hung up in the process. Why does this happen? 

The Metamorphosis of the Social Enterprise

2014-26-September-Change.jpgThe Social Enterprise is dead … but it hasn’t disappeared. Rather, it has been replaced by a remarkably similar concept: the Digital Workplace. According to Gartner, the Digital Workplace "enables new and more effective ways of working, improves employee engagement and agility, and exploits consumer-oriented styles and technologies."

Lost Your Phone? You're Probably a Guy [Infographic]

2014-25-September-battle-of-the-sexes.jpgIn the spirit of everything politically incorrect, let's talk about the superiority of women over men. OK, that's a stretch.

Let's talk about the documented, somewhat scientific finding that men can be much more irresponsible than women when it comes to losing their electronic devices.

That's the conclusion from TeamViewer, a provider of remote control and online meetings software. The company just announced the findings of its airbackup Employee Behavioral Study, which examined the behavior and attitudes of American office workers and how they affect on-the-job data loss.

Based on a sponsored Harris Poll of more than 2,000 American adults last month, men just can't keep their phones in their pockets.

Nearly half of employed men (46 percent) admit to being likely to lose the electronic device they use for work and all the important company files on it, compared to only 27 percent of employed women. And young men are the worst — with a whopping 60 percent of men ages 18 to 34 years-old owning up to likely device loss, compared to 30 percent of women in the same age group.

Don't Launch a Social Business Collaboration Solution Unless ...

2014-24-September-Kick-Off.jpgIt’s the season in which I find myself doing a lot of armchair quarterbacking on the weekends (which involves yelling at the TV from time to time -- Go Hawks!). I know I’m not alone. When you are that involved in the outcome, it makes the wins all the more sweet.

During the work week, I have the pleasure of actual quarterbacking for business collaboration, in partnership with customers and clients -- not to mention my own team. What I've seen is that the philosophy you bring to the table makes a real difference to your success.

GSMA Predicts 2B M2M Connections by 2020 #Mobile360

ATLANTA — Brace yourself for an onslaught of machine-to-machine (M2M) connections.

GSMA, a global mobile industry trade association, predicts there could be as many as 2 billion M2M connections by 2020 — double the current forecast. The estimate was included in a report released this week in conjunction with GSMA's Mobile 360 North America conference here.

M2M, an integral part of the Internet of Things (IoT), describes the use of applications enabled by communication between two or more machines. The GSMA study only counts M2M connections that access mobile networks (cellular M2M) and excludes consumer devices such as smartphones and tablets.

Currently, approximately 468 mobile operators offer M2M services across 190 countries, accounting for about three percent of global mobile connections. GSMA expects M2M will account for at least 10 percent of the global mobile market by 2020 under desirable market conditions.

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

GSMA Focuses on Connected Living in Atlanta #Mobile360

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ATLANTA  —  GSMA, an association of mobile operators best known for its massive annual Mobile World Congress trade show in Spain, opted for a more intimate setting this week. 

Rather that the  85,000 mobile industry stakeholders it attracts in Barcelona, the inaugural Mobile 360 North America conference here lured less than 300 attendees.The two-day event kicked off yesterday at the W Hotel in the Midtown section of the city.

Attendees included heavy-hitters in the mobile industry, include C-level executives from the likes of AT&T, Verizon, ZTE and Ericsson.

The theme of the conference, “Driving Innovation in Connected Living.” It was held to address the growing mobile ecosystem in North America — the world’s largest broadband market, as well as what we can expect in years ahead.

Google Plus Gasps for Breath, Does Anyone Care?

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There's no mourning in cyberspace, no overt sentimental ramblings on social media — despite yet another move by Google to put its struggling social network out of its misery.

This time, Google is dropping the requirement for all new users to create a Plus account when signing up for a Google network.

Typically when Google chops a product, it triggers a storm of protests. With Plus, though, the blogosphere has been largely silent — a sure reflection of how few people care whether the network fades away.

The Greatest Enterprise Collaboration Tool in the Universe

social business, The Greatest Enterprise Collaboration Tool in the Universe

Finally, some true enterprise collaboration software that works

I've been in B2B technology reporting for the better part of this century. You may be surprised to hear I've seen a few product pitches. 

Lately, the hot software product is the enterprise collaboration tool. Let's communicate. Collaborate. Share files. Share documents. Avoid meetings. 

Let's streamline all forms of communication into one platform and forget about the old days of disparate systems that don't talk to each other -- and in turn make humans bad at the same thing.

Adapting to the Digital Future: The Senior Management Challenge

“Bureaucracies are honed by the past and almost never can they deal with the future.” This quote, from biologist Leroy Hood, starts the first chapter of Paul Boag’s excellent book, "Digital Adaptation."

There is an old saying: “That which makes you strong can kill you in the end.” What gets you here might not get you further. In fact, it might become a drag on progress. The greatest strength in one environment can become a major weakness in another. 

Discussion Point: Is Work Interfering With Our Personal Lives?

discussion-pointPut down your phone, please — you can call your cousin in a minute. And hold off updating your Facebook status or tweeting about the fantastic mocha latte you had an hour ago or watching the YouTube video du jour.

We've got work to do.

But results of new Ricoh Americas Corp. survey, released just today, confirm what many of us have long suspected: namely, that technology could be sapping our workplace productivity — and enabling workers to do a lot of things other than work.

Terrie Campbell, Vice President, Strategic Marketing at Ricoh Americas Corp., said businesses of all sizes are facing a connectivity conundrum. “We need to be connected to electronic resources for our work, which gives us a tremendous ability to achieve great things. But the flip-side is we’re a click away from alluring distractions like Facebook, Twitter, Instagram, Tumblr, Hollywood gossip and Angry Birds,” she said.

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