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Enterprise 2.0 News & Analysis

The Enterprise Mobility Showdown

To achieve competitive advantage, large organizations today are developing mobile applications that meet three key objectives: 1) enable new mobile business processes for employees, 2) meet the growing mobile demands of customers, and 3) unlock new revenue potential within their business and with partners.

To accomplish this, organizations often need to integrate mobile apps with enterprise systems and data — collectively referred to as the backend.

Organizations that do not integrate mobile apps securely and effectively with their existing backend infrastructure will face competitors whose employees are more productive, whose customers are more satisfied and whose ecosystem fuels new business opportunities.

Collaboration in 2025: Separating the Signals from the Noise

2014-23-June-Traffic-Jam.jpgThe Talent 2025 conference that took place a few weeks back gathered an audience of high ranking HR people from a wide range of organizations. I presented to them my vision of collaboration in 2025 (which will be discussed in a later article). Bob Johansen, former president and board member of The Institute for the Future (IFTF, Palo Alto, Calif.) and current distinguished fellow gave the talk prior to mine, speculating what things will be like 10 years from now.

Let's look at what Johansen predicted and what I did, and where they overlapped.

Microsoft Releases Office 365 Roadmap For Business

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If you were one of those churlish people who replied “yeah, right ... when pigs fly” when Microsoft announced a few weeks ago that it was going to be more transparent about its release cycle for Office 365, then eat your words.

Last night and out of the blue, Microsoft published a public roadmap for business for the development of Office 365 over the coming months. While, the company admitted only some of the details of its plans are included, the level of detail it provides is impressive. It has also announced the availability of an early release program called First Release.

4 Ways to Kick Start Your SharePoint Implementation

2014-17-June-Motocross.jpgWe've discussed the importance of proper planning, change management strategies and providing end user training in order to ensure a successful SharePoint implementation. While it is definitely good to have a plan or strategy in place for any software project, with the fast pace of change you shouldn't wait until you have the entire project complete before rolling out anything. If you wait too long to deliver something, users will get impatient and the project will lose momentum.

What You Can Do About Your Failing Social Implementation

2014-16-June-Hurdles.jpgOrganizations looking to implement social solutions face common barriers to success: lack of defined purpose, absence of executive support, unsupportive work culture, poor implementation planning. And while the numbers may seem daunting -- with Gartner estimating that 80 percent of social initiatives will fall short of expected goals through 2015 -- the following guidelines can help set a social initiative on a path to maturity.

Why Social Implementations Fail

2014-13-June-Stalled.jpgIn early 2013 Gartner published a report indicating 80 percent of Social Business efforts will not achieve their intended benefits through 2015. That is a staggering number and a bold prediction to say the least. Gartner can back up  from the data unearthed during its extensive research into social business.

At the same time, the importance of social as an integrated business tool is mounting. In 2013 MIT Sloan Management Review released a report stating that 18 percent of respondents to their Social Business Survey in 2011 said social was “important today.” In 2012, that number increased to 36 percent and in 2016 this number is expected be 69 percent.

As social grows across industries and vertical markets, many companies are facing common implementation barriers. The interest in using the solution runs high at the start and then slowly drops off as organizations move to deploying it across the company, leaving many organizations wondering why this is happening and how it can be addressed.

5 Ways to Keep Employees Focused and Productive

2014-13-June-Trying-to-escape-by-Asa-Aarons.jpgWhether it's the World Cup soccer tournament or just beautiful weather, there's a world of distractions for employees struggling with work-life balance. And if you add "time to play" in with those increasingly co-mingled concepts of work and life, it really makes you wonder how any business gets work done. 

How do you maintain morale and productivity in The Era of Constant Distractions — and real or imagined ADHD?

"We used to ask employees to leave their mobile phones in a basket by the door to the conference room. But that just seemed to make them more anxious and distracted. So now they can bring their phones into the meetings. The only rules: They need to be on silent and they can't stare at their phones," explained one team leader at a digital marketing agency.

We have some other advice for keeping meetings on track, too. But first things first. There's a major sporting event in play, so let's figure out how managers can get the best out of their workforce in spite of it.

Microsoft Teases New Outlook Web App

For those that have been waiting for Microsoft’s Outlook Web App for Android, it's here. Sort of. Microsoft, which flagged it at the Microsoft Exchange Conference (MEC) in March, finally announced a limited release, which it described as a precursor to a future full release.

The new app works pretty much the same as Outlook on Windows, offering users access to contacts, calendars and email. However, before you rush to download it from the Google Play store, keep in mind that it is only available to Office 365 users on business plans.

Yammer Expands Support to 28 Languages

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Social business is only as good as the ability to communicate in the local language. 

To tackle that, Yammer is offering localized versions. The web client now supports 28 languages. In addition, its mobile apps come in 12 languages and both the iOS and Android apps have a message translator.

Invite the Right People for Enterprise Social Network Success

Launching an Enterprise Social Networking Tool (ESN) can be daunting. But if you invite the right people to the initial launch, it can make a difference in the adoption and success of your ESN across your organization. There are a few types of people you'll want to invite as they all play important, but different roles in the organization. And if you want to get them really involved? Play to the WIIFM mentality: if people know what’s in it for them, they are more likely to get involved.

Oscar Berg: 'Collaboration Pyramid' Improves Enterprise Communication

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Technology can help companies adapt to today's fast-changing landscape, but digital strategist Oscar Berg says firms also must develop a "communication culture" throughout the organization.

Berg, who works with the Avega Group, a consultancy in Malmö, Sweden, discussed the need for greater collaboration during a one-hour CMSWire webinar last week. He explained why businesses should change, how they can change and the technologies that can help them.

Why? Because factors including new consumer behaviors and  rising global competition are making business unpredictable. "This means organizations can't do long, detailed planning. Instead they have to be prepared for change, to quickly adapt to new conditions and situation," he said. "This is quite a challenge."

What Does a Chief Collaboration Officer Do?

2014-05-June-Adkins-Mark.jpgIn my 25 years covering and analyzing the vendors and end users in the collaboration space, I have never run across anyone with the title of Chief Collaboration Officer. Nor do meet many people who have the background in collaboration to support the title.

So what does a Chief Collaboration Officer (CCO) do? 

Take that, Cisco: Microsoft is Tops in Enterprise Collaboration

social business, Numbers Proof: Microsoft Beats Cisco in Enterprise Collaboration

Maybe it hasn't reached Red Sox-Tampa Bay Rays level. But Cisco and Microsoft are certainly watching each other in the enterprise collaboration space.

Last month, Cisco told us it was gunning for Microsoft with its Jive integration.

Microsoft then defended its own suite.

Nothing like numbers to clear up the argument -- for now, anyway.

Microsoft has finally caught up with Cisco and generated more revenue from its enterprise collaboration infrastructure activities in the first quarter, according to new data from Synergy Research Group.

Yammer Chats Synced With OneDrive, SharePoint Files

Tossing around a Microsoft Word doc for review via email is a long-gone practice.

Microsoft hopes document collaboration is that much easier in the enterprise with its release today of document conversations, a new enterprise social experience feature applied across Office 365. Microsoft announced the news in a blog post authored by Christophe Fiessinger, a group product manager on the enterprise social team.

Social Ideation Finds Ideas Worth Pursuing

2014-03-June-sticky-notes.jpgKnowledge-based companies have been driving much of the economy, especially in the United States and Europe. Information technology, media, biotech and pharmaceutical, financial services companies and many more are based on the ability to generate good ideas, turn them into technology and, eventually, products. The “business” of these companies is intellectual property (IP) -- basically an idea that has value. Even companies that don’t make money directly on IP have to worry about it.

IP is not only a product idea. It may also be a better way of doing business, a price model that offers a competitive advantage, or a way to achieve operational efficiencies.

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