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Enterprise 2.0 News & Analysis

EMC IIG's 3rd Platform Journey Begins #MMTM14

Rick Devenuti.jpg

Sure, computing’s 3rd platform has plenty of appeal, but that doesn’t mean enterprises are trekking to it yet. After all, most of today’s businesses run on the 2nd platform and they’re quite happy there — or at least they can’t justify a move at the moment

But some problems and business processes can’t wait. They cry out for new ways of getting things done. And when EMC’s Information Intelligence Group President Rick Devenuti and his team see a customer with a problem, they help solve it. When they see many customers with the same problem, they build a solution.

Such was the impetus behind EMC’s Supplier Exchange. It connects information to work in a way that only the cloud can.

Want to Succeed in Social Business? Invest in It.

This year’s State of Community Management research is the culmination of five years of defining, helping to develop and documenting the discipline of community management -- a critical enabler of social business. This year’s research surveyed objective artifacts of community management maturity and enabled us to compare programs across industries and use cases.

The good news is that 76 percent of communities have approved strategies. This is a great indication that organizations and executives can now envision the value communities will contribute to their business and suggests a maturing market.

The bad news? Only 35 percent communities have approved and resourced roadmaps.  

Cisco Guns for Microsoft with Jive Software Integration

social business, Cisco Guns for Microsoft with Jive Software Integration

Cisco under CEO John Chambers (left) isn't hiding its intentions with its integration with Jive Software for enterprise collaboration.

It wants to go after Microsoft. And probably IBM, too.

How do we know? They told us.

"Through this partnership, Cisco supports complete communication and collaboration, end-to-end," said Peder Ulander, vice president of collaboration solutions marketing for Cisco. "With Microsoft you would need to get bolt-on offerings from other vendors in order to approximate this set of integrated capabilities. With our offering, you get everything, from the world’s leading web-conferencing solution to the leading social collaboration platform, all from one vendor."

The Elephant in the Room: Evolving Work Styles

The Elephant in the Room: Evolving Work StylesWith all that has been studied, written about, developed and tweaked in the area of the social enterprise, why are some of the world's leading organizations still struggling with their social initiatives? Is there something that all of the pundits are missing?

The answer is the elephant in the room. We can discuss solutions until we’re blue in the face, but the answer lies within the evolving dynamics of work styles that we’re seeing across the board at business and enterprises.

Where the Differences Lie in Enterprise Social Networks

Where the Differences Lie in Enterprise Social NetworksAs more companies look to enterprise social networks to help boost collaboration, taking the first step can be difficult. Deploy the wrong enterprise social network and no one will use it, providing little to no value. Get it right and barriers between functional silos will fall and teams will operate with greater efficiency, flexibility and responsiveness.

The difficulties that companies have had in deploying enterprise social often start right at the beginning. It’s not hard to understand why choosing a product can be tough since most enterprise social networks look almost identical. All the basics are there in just about every product including microblogging and conversations, groups, and document, file, and content sharing. Security and other major enterprise deployment factors are also similar across vendors and products. On the surface, all enterprise social networks look the same. The path to value, however, lies in some key differences.

Need Your Employee Engagement to Shift Gears?

Need Your Employee Engagement to Shift Gears?An employee outlook study in the UK last year found that sixty percent of employees are "neutral" – they’re neither engaged nor disengaged at work.

While this isn’t as damaging as having an army of actively disengaged employees, it’s still a big concern. Or maybe it’s better seen as a big opportunity. With the right strategy, you can release this untapped well of employee potential.

Getting to the 'What, When and How' of Mobile Strategy

2014-30-April-Starting-Line.jpgThe questions around how to become a truly mobile enterprise currently centers around a “this vs. that” argument -- hybrid vs. responsive? Build iOS first vs. build Android first?

It's tough to figure out a mobile approach. But while these questions are great to ask today, they don’t tackle the bigger picture of mobile strategy tomorrow.

LinkedIn Adds Content Partners Program to Its Resume

In case you haven't noticed, professional network LinkedIn has added "content network" to its resume. To beef up that credit, the site has added a partners program to help companies create sponsored content.

Sponsored updates are LinkedIn native advertisements, where company created content is distributed to targeted audiences on the site. To assist companies with creating and distributing sponsored updates, two new kinds of content marketing partners have been created – sponsored update partners and content partners.

Mobile Steps Out of its Second-Class Role

First it was desktop computers. Clunky, rooted, desktop computers.

Then came laptops (which several customer service representatives have informed me are no longer called laptops, hence the extreme heat felt while using the computer on my lap was my own misuse of the tool and not a defect of the battery. But that's a story for another day).

Then came smartphones and not too long after tablets, many of which belonged to the employee. A much abbreviated timeline of employee's computer workstations, sure, but suffice it to say that companies still struggle with how to meet employee expectations for mobile.

Rocky Mitarai, senior product marketing manager for Adobe Connect, took some time out to explain where the potential lies when you provide workers with the right technology and why mobile should no longer be treated as a second-choice.

5 Steps to Effectively Manage Your Mobile, Social Workforce

5 Steps to Effectively Manage Your Mobile and Social WorkforceWhat was the first thing you reached for before getting out of bed this morning? Your smartphone, right? You had to look up your calendar, latest updates on your Facebook wall and maybe peek at emails sitting in your inbox.

The explosive growth of mobile and social technology is no surprise: It is a natural evolution of how we as humans interact. Mobile and social technology has provided us with the ability to organize, and connect faster and better than ever before. It’s not just a vehicle for connecting with old friends or keeping up with the latest celebrity news, but rather a powerful tool that helps people unite, mobilize and act on a global scale. It’s been the voice of revolutions, united people across the world to bring disaster relief to the Philippines after Typhoon Haiyan, and has been responsible for placing worldwide attention to social, political and environmental issues.

Finding the Middle Ground Between Mobile Employees and IT

Finding the Middle Ground Between Mobile Employees and ITExecutive leadership and IT eye mobile technology as a meaningful way to empower their workforce, enticed by the long list of benefits such as higher productivity and faster decision making. Human connectivity is a big draw as well -- the increased personal communication creates a closer sense of community and excitement from working collaboratively leads to inspiration, innovation and a greater sense of engagement.

The Rise of the Digital Workplace

Business adoption of social tools may be subject to debate. What is not, is its adoption of digital. Employees’ sense of their workplace, workmates and tools for getting work done is increasingly digital. This is true independently of how social a company is or is not. The vast majority of employees only hear from their leadership electronically, if at all. Similarly their primary or only relationship with many of their peers may now be digital.

We've Got the Scoop on Enterprise Mobility

2014-24-April-scoop-on-mobile-enterprise

Maybe your employer doesn’t know what you’re up to on the mobile devices you use for work, but we do.

OK, we admit it, we’re not talking specifically about you, and our knowledge isn’t first hand.

But we did get a peek at the findings of the world’s first report focused purely on enterprise mobility, cellular data and trends. It was brought to us by Wandera, which provides a mobile Data Gateway aimed at ensuring a productive and secure mobile Internet experience for businesses.

Will IBM's Mail Next Stand Out in Enterprise Email?

social business, Could IBM's Mail Next be a Standout in Enterprise Email Land?

IBM claims its Mail Next email platform is about having fun and making things easy on people who are trying to get work done.

Will it be?

We won’t know until at least the fourth quarter when Big Blue releases it under the Connections brand.

We do know this: People are interested. Tweets exploded when IBM announced the product at its January IBM Connect conference in Orlando. Today's webinar on Mail Next sold out.

“We still believe we’re ahead of the market in our ability to help users prioritize what they need to focus on,” Kramer Reeves, director of Messaging & Collaboration Solutions for the IBM Software Group, told CMSWire this week. “We think Google is trying to do this, but I don’t think they’re there yet.”

End One Size Fits All Mobile Strategies

End One Size Fits All Mobile StrategiesWhether you think intranets remain an important part of the digital workplace or fall under the "why bother" school of thought for giving mobile access to intranets, the variety and differences of our organizations require that we eschew any overly simplistic advice. Instead we need to consider what the real business drivers and employee needs are as we work out what constitutes a suitable mobile employee experience.

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