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Enterprise Cms News & Analysis

CMSWire's Top Contributors 2013 - Mimi Dionne

mdionne.jpgSome people think jazz improvisation is a free for all -- every musician doing his own thing. But the freedom to create is based on knowledge, discipline and structure -- which may account for Mimi Dionne's finding inspiration in Miles Davis's work to become an information professional. Mimi brings order to digital records chaos and writes about the process for all to learn with her.

CMSWire Top Contributors 2013 - Jed Cawthorne

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Have a question about intranets? Ask Jed Cawthorne. He built his first small departmental intranet in 2000 and hasn't looked back since. In his monthly column, Jed mixes his experience in the field with his curiosity about the bigger implications of the digital workplace, with a few Dr. Who references mixed in.

CMSWire's Top Contributors 2013 - Deb Miller

DebMiller.jpgWhen you hear "adaptive case management," what comes to mind? Business process management, document capture, content management? How about the Wizard of Oz? The invention of ice cream cones? The Rolling Stones?

Deb Miller brings all of these references to play in her articles, which ground abstract concepts in commonly understood terms. Her article Customer Experience Management: Art vs. Science captured the balance businesses struggle to find between the technology and the human elements that make up a great customer experience.

CMSWire's Top 10 Hits of 2013: Information Management

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Information management is the poor cousin to customer experience management and digital marketing. It's often overlooked as enterprises focus on other areas of strategic concern. But that's a mistake, as many of the authors on CMSWire have pointed out over the past year.

In 2013, a number of our stories explored the problems organizations are facing now and will face in the near future. If they made one thing clear, it is that information management is in a state of flux. Enterprises need to explore new ways to make the best use of this vital and commercially valuable asset. Need to catch up? Take a look at the Top 10 CMSWire stories on information management in the past year.

Big Data Goes Mainstream in 2014 - 6 Major Vendors Weigh In

There are some pretty safe bets to make around big data in 2014, so we’re going to make those and leave it to some of the leading big data innovators -- Cloudera, Hortonworks, MapR, Microsoft, Pivotal and SAP go out on the limb. 

Insights into SharePoint Replication

When I joined Microsoft back in 2006 to help build out the Microsoft Managed Services offerings -- a precursor to the SharePoint Online platform within Office365 -- I spent a good deal of time talking with customers and partners about improving the performance of SharePoint across multiple locations: from deployment and architectural best-practices, to content synchronization and WAN optimization.

I always loved the customer interactions, working directly with the end user and administrators, and pushing that feedback back to the product teams. In my current role as a technology evangelist, I spend a good portion of my time with customers and partners, listening to their experiences, providing guidance where I can, and doing my best to surface questions and issues when I don't know the answer.

Enterprise Content Management Circa 2014: 6 Major Vendors Weigh In

Enterprise Content Management Circa 2014: 6 Vendors Weigh InFasten your seat belts and get ready for the ride, the ECM industry is going to be disrupted big time in 2014; in fact, the smartest vendors may even disrupt themselves.

A Look Back at 2013: The Year Big Data Work Began

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If 2012 was the year your grandmother instigated big data conversations at the dinner table (yes, the “buzz” around it actually was that big), then 2013 will go down in history as the year the enterprise began to make serious plans around it.  

CIOs are no longer talking about big data in terms of “it’s something we’ve got to do,” instead they’re making plans, putting big data projects into their budgets and writing checks.

2014 Wish List ... from Erik Hartman

2014 Wish List ... from Erik HartmanI wish that websites, intranets and information management systems get better at helping me have an effective dialogue with my audience. And that information management systems get better at managing my information lifecycle, so I can get the right information, in the right format, through the right channels, to the right audience and then archive or destroy information that no longer has any value. -- Erik Hartman, owner, Erik Hartman Communicatie

Title image by Amodiovalerio Verde (Flickr).

The Year Ahead for Enterprise Privacy

Whether it’s concerns over privacy on Facebook and GoogleAdobe’s leak of data for nearly 150 million customers, or most notably, the NSA/Edward Snowden scandal, privacy concerns have been nightly news this year. These stories and many others have sent both individuals and enterprise organizations scrambling to evaluate the security of their own data, a trend likely to continue in 2014.

Cloudera's Enterprise Data Hub Rises to the Call of Amazon's AWS

Room with Clouds

Someone joked at Strata and Hadoop World earlier this year that Cloudera was ahead of its time when it chose its name. “You should have called it On-premise era,” said the would-be comedian, referring to the fact that Cloudera and most other enterprise-grade Hadoop distros live in the data center.

That joke becomes a little less funny today when Cloudera announces that its Enterprise Data Platform is now certified and available for deployment on the Amazon Web Services (AWS) cloud.

Our Connected Future is Within Reach

Our Connected FutureFor years, movies have shown new and exciting ways to interact with information; from Star Trek to The Matrix, it's all about the cool interfaces. In Minority Report, Chief John Anderton, played by Tom Cruise, interacted simultaneously with mental images, live video streams and records from various police systems. All of this information was called up in a connected manner, gave Anderton information as he required it and allowed him to store it together upon completion.

This may not be science fiction much longer. We are rapidly approaching a point where this connected view of the world is possible and this will change everything.

Search Continues to Be Business Critical in 2014

A year ago I suggested that search would become business critical in 2013, and I think my forecast was in line with reality. Certainly the Findwise 2013 Search and Findability Report indicated that more organizations were working on a search strategy in 2013, and that compared with the 2012 report, businesses displayed a greater degree of commitment to getting the best out of investment in search applications.

Enterprise Content Management Changes, Challenges in 2013 - Leading Vendor's Views

Every now and then an Enterprise Content Management (ECM) vendor will open its mouth and shout from the rooftops that its competitors are “dinosaurs,” though they are unlikely to use exactly that word. Instead they’ll slip in terms like “first generation” or “legacy,” which in IT-speak means retired or ready to be retired.

When you hear that kind of talk, it’s probably worth asking if you’re being spun by someone who’s fighting to gain market share. Entertaining as it can be to watch the taunting, we have to remember to ask ourselves if poking at your competitors is the best way to demonstrate your value.

We say, probably not.

HP Turns the Page ... to Cool?

OK, maybe cool is overstating it, but then again, maybe not.

Either way, HP is finally newsworthy for reasons other than being (allegedly) swindled in its purchase of Autonomy and for hiring and firing a succession of CEO’s who (allegedly) did things like give orders for spying, sexually harass an employee, prove unable to come to an agreement with HP's Board of Directors about how the company should be run, and even announce that HP will be getting out of the PC business, which it happens to dominate.

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