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Enterprise Cms News & Analysis

Tackling the Cloud Skills Shortage

"Cloud-related skills represent virtually all the growth opportunities in IT employment worldwide and demand for cloud-related positions will grow by 26 percent annually through 2015."

Jennifer Warnick, news and feature writer for Microsoft, wrote these words in 2013. Two years later, the demand persists, but a skill shortage looms.

Discussion Point: What Can We Expect from the Cloud in 2015?

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Oracle CEO Mark Hurd doesn't hide his enthusiasm for cloud computing. In a LinkedIn post this week, he said "Cloud computing is triggering a stunning shift in how businesses operate. Modern SaaS applications for marketing, HR and (enterprise resource planning) ERP are allowing companies to accelerate operations and engage more intimately with their customers thanks to heretofore unseen heroes in their ranks."

And he's not the only one who thinks the cloud is revolutionizing the way business is done. A new report from Dublin-based Research and Markets concurs that developments in the field of enterprise mobility and cloud computing has transformed the way enterprises undertake their operations.

It notes that the adoption of hybrid cloud solutions are gaining momentum among enterprises, and that this cloud delivery model will go mainstream in the coming years. Already, with market shares of 13.5 percent, 10.8 percent and 10.4 percent, respectively, the retail, healthcare and government sectors have already invested significantly in cloud computing solutions in recent years.

Even the future of SharePoint is in the cloud.

So what developments, evolutions and innovations can we expect in cloud computing this year?

No Data Butler? Alteryx's Newest Release Can Help

Let’s face it. Most line of business users don’t have a data scientist at their beck and call or even a geek from IT for that matter. So when a marketing manager or finance executive needs to make a decision in short order, he often has to do so based on a small fraction of the available information, go with his gut or miss the opportunity.

“It can take days, weeks or months before IT can provide it,” said Bob Laurent, director of product marketing at Alteryx, a data blending and data analytics platform.

That’s a problem because we live in an increasingly real time world.

That same world, mind you, is rich and overflowing with data — mobile, social, transactional, analytical, Internet of Things … we could go on. And it’s not just that, but today’s consumers don’t respond well to marketers (or anyone else) who misfires. They expect personalization and for the other party to be well informed.

Unravelling Enterprise Federated Search

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Enterprise search helps employees find the information they need, confident in the knowledge that all potential repositories have been indexed. In an ideal world, queries could be entered in a single search box to generate all relevant results from across all information resources of the organization. These results would be presented in a visually consistent ranked order through a federated search application.

But we don't live in an ideal world. If federated search was easy, why would Google offer Google Scholar? Federated search presents a number of challenges and there are a few ways to approach the challenges. Let's look at a few of them.

Do You Know What Data Your Employees Are Sharing?

You hear a lot about Shadow IT these days. And we'll probably continue to hear more, according to Cameron Coles, senior product marketing manager for Skyhigh Networks, a cloud security company.

Shadow IT happens when departments or individual employees use technologies that aren’t sanctioned by IT — something that has been increasingly easy to do since cloud-based services arrived.

As CMSWire writer Steven Pogrebivsky noted last year, employees who use a lot of consumer-based apps tend to expect the same ease of use in the workplace. "Personal and work have collided in such a big way that employees often expect that one service will support both needs. In a perfect world that would be fine. But this isn’t a perfect world: information gets leaked, gets lost, gets stolen," he noted.  

While senior management may be away of the risks of cloud-based services, employees are often less cautious and unwittingly create a hefty problem for many organizations, Coles said.

Could Cloud Apps Make the Enterprise Sick?

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Yes, we know, the word “cloud” has become a cliché — so much so, that CIOs are sick of hearing it. Not only that, but the CIO Journal suggests that everything has been cloud-washed to the extent that no one even knows what “cloud” means anymore.

But it’s not the word “cloud” that the information overlords ought to be worried about. God knows that John in Marketing, Sue in HR and Al in Accounting aren’t thinking “cloud” when they sign up for and log in to prosumer Software-as-a-Service (SaaS) solutions. All they want to do is to get their jobs done with the best and easiest to use solution. And there are plenty to choose from.

Reading the Office 365 Tea Leaves

Every year around this time “experts” sit around and make predictions about all sorts of things. In some spaces like world politics, this is truly a guessing game. When it comes to Microsoft, it involves more of trying “to read the tea leaves.” Even with the breathtaking pace of change, there are still pretty good signs of where the technology is going.

What to Expect in E-Discovery and Information Governance in 2015

The e-discovery market continued its maturation in 2014, with last year’s hot trends like predictive coding and early case assessment becoming more mainstream and new initiatives around information governance, big data and BYOD/social media emerging as important issues. Electronic information disciplines, such as records management, cyber security and corporate compliance, continued to become more intertwined in the e-discovery process, and the group of stakeholders touching e-discovery has begun to transform its focus into the broader Information Governance (IG) spectrum.

But the transformation remains challenging. Many organizations are only just beginning to treat e-discovery as a standard business process that can be leveraged in larger IG practices.

Office 365 & Sharepoint Online Just Became Irresistible

Forget Google Docs, Box and any productivity tool that anyone else has to offer. Microsoft is committing its brains and its brawn to one thing —being your “go to” for your digital life, at work and at home.

It plans to do this by providing a window to the digital world that feels “more personal and natural,” to use CEO Satya Nadella’s words, via innovations in touch, speech, vision, inking and much more. They will all come together with intelligent agent (can you say machine learning, analytics, PowerBI, Office Graph) and shell technologies.

Push for Strategic Governance in Information Management

In the middle of last year I moved roles from the corporate intranet team to my current role as Director of Technology Strategy and KM for Legal, Corporate and Compliance Group.

Though the roles are quite different, there's one word that links the two together -- governance. 

No Ticket Needed for the Office for Android Tablet Preview

There’s not going to be a device on the planet on which you can’t use Microsoft productivity tools. OK, maybe that’s pushing it a little too far. But that seems to be CEO Satya Nadella’s strategy and he’s executing on it one quick step after another.

Microsoft  just announced that the Office for Android tablet preview is generally available. Anyone can go to Google Play and download the Word, Excel and PowerPoint preview apps. There’s “No wait list. No requesting access. Just go and download the apps!” states the Office 365 blog.

Good Cloud, Bad Cloud. Why Cloud?

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Confused about the cloud? You're not alone.

Adoption is projected to grow at double digits despite plentiful guidance on why we should fear the cloud. Pundits tell us, “If your organization is not implementing the cloud, you’re already behind.” Yet it is easy to feel the cloud is just beyond our grasp. To quote Jason Segel, as Jay in the comedy Sex Tape -- Nobody understands the cloud. It’s a [expletive deleted] mystery.

So let's kick off 2015 with a look at some real-life use cases from sectors that are leading the way in enterprise adoption of the cloud.

6 Predictions for Information Management in 2015

2015-05-January-Fortune-Teller.jpgLast year wasn't dull in the world of information management and if even half of these predictions come true, we're in for some interesting days ahead. From the world of enterprise file sync and share, to big data's IPO dreams, to the future of some of the heavy hitters in the industry, there's a little something for everyone.

CMSWire Top Contributors 2014 - Martin White

2014-22-December-Martin-White.jpgUK-based Martin White has been involved in information retrieval and search for nearly four decades as a consultant, author and columnist. A chemist by education but an information scientist by profession, he has a passion for intranets and enterprise search. As owner and managing director at Intranet Focus Ltd., he provides clients with vendor-independent advice on intranet and information management strategy development and implementation — and shares that same expertise with CMSWire readers.

CMSWire Top Contributors 2014 - Laurence Hart

2014-22-December-Laurence-Hart.jpgMix one part pop culture, one part baking references, a pinch of #headdesk with two decades of experience in content and information management and you might come close to what Laurence Hart shares in his posts on CMSWire, on his own blog and in his Twitter feed. Laurence is fighting the good fight so that someday, content management can be an easy challenge.

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