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Enterprise Cms News & Analysis

Quick Start Guide to Selecting Information Management Solutions

2014-22-September-Multiple-Choice.jpgDeb Lavoy recently argues that IT’s approach to providing enterprise software solutions is not effective. IT often buys complex enterprise software platforms and then starts a “science project”:

"Most enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a 'platform' and have their IT departments build the 'solution' on it."

Lavoy maintains that this IT approach to acquiring and deploying enterprise software is slow, costly and often ends in project failure. I completely agree. Then how should you select your software products and implementers? Here’s a methodology that I’ve found to be very effective.

Gimme a Break, Larry Ellison's Still Running Oracle

2014-19-September-Larry-Ellison.jpgLarry Ellison got just what he wanted. Instead of everyone criticizing his leadership when Oracle reported that it had missed both its sales and profit estimates yesterday, they’re talking about his heralded career and how he just ceded his CEO position to become the company’s CTO.

Not only is he being called a visionary and one of Technology’s foremost luminaries, but a CEO who has planned well for his succession.

All of this is true, of course, but so is something else.

The only thing that actually has changed at Oracle is a few job titles.

Want proof?

Hoarders Anonymous for Unstructured Data

2014-19-September-Pez-Collection.jpgDo you have a storage area where you keep items you rarely or never use? Do you periodically sort out your stuff, or do you keep collecting items of debatable value? It’s human nature to hold onto things we never use for extended periods of time -- it's like the junk drawer everybody has somewhere in their house that holds a collection of random items we think are important, but we usually use the same few items every time we open the drawer.

It’s called a “JUNK drawer” for a reason -- because it’s mostly junk, and most of it should be tossed in the trash. So why do we keep these items of questionable value or use?

Larry Ellison (Finally) Steps Aside as Oracle's CEO

2014-18-September-Ellison.jpgIt seems that Larry Ellison -- the only CEO in Oracle's history -- would like to devote more of his time to the creative side of things now that he's a septuagenarian.

He's giving up the chief executive title, and it will take two execs to replace him.

Oracle said today that its directors appointed him to the position of chief technology officer as well as executive chairman of the board. The company's software and hardware engineering functions will continue to report to Ellison, who founded the business software behemoth in 1977.

An Alternative Migration Strategy: Travel Light

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When I was a kid, some of the best travels were vacations with my family. My parents would plan a vacation for weeks. They ordered custom maps from Texaco, marking the preferred scenic route and gas station exits of every Interstate on the map. (Dad worked for Texaco.) Hotel reservations were made in advance. ATMs were nonexistent, so Dad exchanged cash for traveler’s checks. Toys, food and drink were all carefully packed away so that we were prepared for any contingency.

Are You a Top 20 Document Management Vendor? [Infographic]

2014-17-September-Ruffled-Feathers.jpgAny top ______ list is sure to ruffle a few feathers, and this one is no different. Capterra, an online software review service, published a list of what it identifies as the top 20 document management software solutions.

While many of the names will be familiar to those working in the document management space, a few notable absences are sure to cause debate.

Don't Skip the Proof Of Concept

2014-17-September-Proof-of-Concept.jpgGenerally speaking, the larger the purchase, the more time and research we put into the decision before shelling out our hard-earned bucks. You don’t buy a car without test driving it, or a new couch without sitting on it. You probably don’t even buy shoes without walking around in them first.

Unfortunately, sometimes major technology purchases go unvetted and buyer’s remorse sets in hard, evident in the state of Oregon’s recent lawsuit (pdf) against Oracle for the failed deployment of its Cover Oregon healthcare exchange website.

This case reflects a dated IT evaluation process that’s all too common: businesses buying software based on RFPs and product demos, while failing to make vendors go through a proof-of-concept process. It’s a huge mistake that’s very easy to avoid.

Search Moves Up the Corporate Agenda

2014-16-September-Climb.jpgWe're gradually reaching a solid understanding of the state of enterprise search. Findwise started its Findability Survey in 2010 and the 2014 report will have been released by the time you read this. AIIM released its first survey for search implementation today. And while hurdles remain, search's prospects in the enterprise are finally looking up.

Which Matters More: Content Storage or Access?

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Remember when we thought that the leading Enterprise File Sync and Share (EFSS) providers were going to obliterate each other in order to dominate the sector?

It may not look like that anymore. They might become frenemies — or at least coexist within the enterprise instead.

This morning Palo Alto, Calif.-based Accellion, which Gartner places in the EFSS leader’s quadrant, announces that it has built integrations with its competitors Box and Dropbox.

Caveat Emptor: Are You Buying a Solution or a Science Project?

2014-11-September-Large-Hadron-Collider.jpgMost enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a “platform” and have their IT departments build the “solution” on it.

A platform is essentially an Erector set with very poor instructions. Sure -- go ahead and build a motorized crane. If you a. know what a crane is and should do and b. know what parts need to be assembled in what order to do it. Otherwise, you’re just trying stuff.  

Your first few cranes won’t work very well. People will likely use something (anything) else they can until you have built a better crane. You have on your hands a Science Project.

Microsoft Ups Its OneDrive Play

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Microsoft wants be the place for everything in your life, so it's offering you “larger, faster, easier-to-use” features, just as quickly as it possibly can.

Late yesterday Justin Moore, Microsoft’s  group manager for OneDrive, announced that OneDrive now supports uploads of files of up to 10 GB using the desktop apps for Windows and Mac, all of the mobile apps, and the OneDrive website.

“It’s the number one featured request,” wrote Moore in the announcement. And, almost needless to say, the hope is that OneDrive users won’t stray if they know they’re being heard and getting (almost) everything that they want in short order.

Alteryx and Tableau Redefine Analytics #data14

Yesterday’s BI tools just don’t cut it. In today’s world the margin of time between data and decision needs to be instantaneous, or as close to that as we can get. The longer it takes to process information and glean insight from it, the more you can lose.

Data can do more than help companies win sales. It can also save lives.

But it can only do this effectively if a data scientist or data analyst can process all of the information, gather all of the necessary data and make it useful, or present it to decision makers visually so that a viz can speak for the data, tell the story and make decision making easier.

Content Management Vendors Pushing Shiny Objects

2014-10-September-Raccoon.jpgWe've all been to that conference. The vendor is announcing a new feature in their Content Management System (CMS). They pull up a screen shot or a recorded demo that is very pretty, touting how easy the feature is to use. Everything everyone has ever wanted in that feature is there in crisp, shining detail.

What isn’t shown is the level of effort to make that demo a reality.

CMS Shopping? Solve Your Business Problems First

2014-09-September-Chicken-Egg.jpgContent management systems have been around for almost two decades, but we’re still talking about how much we hate them. They’re not intuitive to use, and many of their features probably sounded attractive during the sales process, but are never touched and often get in the way of ease of use.

Artificial Intelligence is Resurrecting Enterprise Search

2014-08-Sept-Oleson-Image1.jpgThe future of enterprise search is bright. Recent announcements show enterprise search is taking a number of different forms. Microsoft has been stirring things up in the cloud with Delve -- the next generation Office Graph, based on search-driven discovery of activities and feeds. And some unlikely partnerships have been announced to combine consumer mobile technology with an enterprise injection. I'm ready for an enterprise search that understands me and gives me results based on my interests, location and social distance (i.e., people I work with the most). We've also seen the use of voice for search gain popularity as the lines between work and life blur.

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