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Enterprise Cms News & Analysis

Risk Management: Put Paranoia In Its Place

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One of my favorite songs is "Destroyer" from The Kinks. It's one of the first songs I remember from my early radio days and it fit my mindset at that time.

There's a red, under my bed
And there's a little green man in my head
And he said, 'you're not goin' crazy, you're just a bit sad
'Cause there's a man in ya, gnawin' ya, tearin' ya into two'

Silly boy ya' self-destroyer
Paranoia, the destroyer

Every second or third project that I'm on, I hear that song in my head. It starts when a client is describing a process that includes decades of checks and cross-checks that have been added over time. Each requirement probably has an interesting story behind it, but the stories are lost.

Information Governance Revisited

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Information governance is in the air.

Two days after my last article published, “Push for Strategic Governance in Information Management," Forrester Research released a report called “Reboot your Information Governance Program with an Outside-In Perspective.” Cheryl McKinnon (@cherylmckinnon), an old friend, lead the creation of that report and followed it up with a blogpost, “Information Governance: Not a Product, Not a Technology, Not a Market.”

McKinnon and her colleagues suggest that we view information governance “as a corporate objective, enabled by programs, projects, priorities, people and technology.” This aligns well with my recommendation to take a strategic approach to information governance.

Office 365 Shines, But What About Microsoft Windows?

You’d have to be a forensic accountant to understand Microsoft’s financials. However, a few things are clear from this week's second quarter earnings release.

The first is that the Redmond, Wash.-based tech giant is starting to make serious ground in the cloud space. The second is that CEO Satya Nadella’s strategy of revamping and remarketing Windows is needed more than ever. The third: there's no beating Office 365, at least for the moment.

While the numbers triggered only tepid enthusiasm from the financial markets, from an IT perspective there are a lot of positives that show Nadella’s strategy of moving Microsoft from packaged software company to cloud-based software provider is beginning to pay off.

Search Isn't Dead, It's Gone Incognito

2015-27-January-Search-Team.jpgThere are 185,000 results on Google for Mark Twain's line,  “Reports of my death have been greatly exaggerated.” The same can be said for search.

6 Best People Practices In ECM

Surprise, surprise. Nearly half of the companies that responded to research by nonprofit knowledge consultancy APQC report their organizations are poor content managers.

While firms are gravitating toward the slickest, newest technologies, nothing can replace a well-developed enterprise content management strategy (ECM), the research found.

Furthermore, less than 20 percent blamed technology. The problem, they concurred, lies with issues around change management, organizational structure and accountability, the report noted.

Where Document Management Went Wrong

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Ask anyone who works in an organization and they'll tell you: managing business information well is a struggle. This is true for structured data (like customer, product or transaction information in enterprise systems), but even more so for unstructured data, e.g., the innumerable documents to be found piling up everywhere in an organization. And no matter what new technological advances get introduced or governance frameworks get published or industry group gets created, managing documents well appears to be getting harder and harder and we seem to be getting worse and worse at it.

Office For Windows 10 Optimizes Mobile, Touchscreen

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During this week's Windows 10 reveal event, Microsoft gave a glimpse of the future. And yesterday Microsoft’s Julia White, general manager for Office Product Management, provided a few more details.

Here's what we know. In addition to the soon to be released Windows 10 Technical Preview, look for a touchscreen version of Office as well as Office for Windows 10, a suite of apps including Word, Excel, PowerPoint, OneNote, Outlook and Calendar.

Will 'Cloud-Only' Cast a Shadow on the Box IPO?

Box CEO and co-founder Aaron Levie is obsessed with the cloud. He wears cloud socks, the license plate of his car said “Go Cloud” and he tweets about “cloud” constantly.

Back in 2010, he asked if it was a “problem to judge girls you meet by how much they know about cloud computing?”

In 2011 he predicted that “for everyone in cloud and the enterprise, this is going to be a very big year for us all.” We guess you could say Box had an exciting year: it landed Proctor and Gamble as a customer.

In 2012 Levie reported “I'm just struggling with a world where #Tebow is more exciting to the general population than cloud computing.”

In 2013 he suggested that a book about cloud storage would be a blockbuster: ”There's a Facebook book. And now a Twitter book. Shocked that no one wants to write about the cloud storage industry. #bestseller”

In 2014 he told the world that a win for Box (after gaining 300,000 employee GE as a customer) is a win for “cloud, user-centric IT, enterprise mobility and more. There is a real sea change in software adoption happening.”

So far this year he’s had to put a muzzle on it (and we’ve missed his stream of jesting tweets) as he waits for its company to go public, which should happen tomorrow. It's expected to open at $14 a share.

Dropbox's CloudOn Buy Isn't its Only News

Oh, please, that’s what we thought late last night when Dropbox pinged us to say that the CloudOn acquisition wasn’t its only news for the day. Mathew Jaffe, who oversees Microsoft-related projects for Dropbox, announced that Dropbox apps are now available for Windows phones and tablets.

While this might not have been all that newsworthy earlier in the week, based on the market’s reaction to Microsoft’s announcements today, it may suddenly matter a lot. Why? Because there’s suddenly a real chance that Windows 10 might become omnipresent in our lives. 

A Simple RACI Chart for File Share Clean Up

As you check off the tasks in the work breakdown structure of the file share clean-up project, certain persons within the organization will be quite vocal. One way to clarify the roles and their responsibilities is via the mechanism of a simple RACI chart. Remember: simple is elegant.

Dropbox Just Got Stickier in the Enterprise

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How does it feel to wake up a few days before your company’s IPO to discover your rival just made a smart acquisition? We don’t know, and Box co-founder and CEO Aaron Levie can’t tell us: He's in a quiet period mandated by the US Securities and Exchange Commission (SEC), which prohibits him from making such comments.

But here’s the deal. Early this morning Dropbox announced that it now owns CloudOn, a top 10 workplace productivity app in 120 countries. CloudOn makes it easy for people to edit, create, organize and share docs on any platform.

This should yield big wins for Dropbox (and its 300 million users) for several reasons. First because CloudOn brings with it an attractive mobile UI for content creation and collaboration as well as the team of engineers who built it. And second because the 100,000 companies who use Dropbox for Business will be able to do more of their work in Dropbox without ever having to leave the platform. The win for the enterprise? Productivity.

Making EFSS More Than Just a Bucket for Content

2015-20-January-Jeetu-Patel-2.jpgOver the holidays I had the opportunity to trade some emails with Jeetu Patel on the future of the Enterprise File Sync and Share (EFSS) industry. Patel is general manager of Syncplicity, a business unit of EMC.

Prior to leading Syncplicity, Patel was Chief Strategy Officer of EMC's Information Intelligence Group (IIG). He was responsible for orchestrating and driving cross-category product vision, growth strategy, innovation agenda, cloud computing and big data initiatives. Additionally, he headed Worldwide Marketing for IIG, where he was responsible for product marketing, thought leadership, as well as competitive, vertical and solutions marketing.

Can Egnyte Snuff Box's IPO Fire?

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Egnyte CEO Vineet Jain makes no apologies. He handpicked today to reveal that his company is raising the stakes in Enterprise Sync and Share (EFSS), just a few days before Box’s IPO. The latter is expected to start trading on the New York Stock Exchange at the end of the week -- on Jan. 23.

Jain said Egnyte initially planned to make its announcement on Jan. 27. But he didn’t want to chance Egnyte getting grouped in with Box should its IPO disappoint. “We don’t want to be defined by the way the market reacts to Box,” he said.

Of course Jain, whose company might be seen as a Box competitor (they are both named in the same Gartner MQ report as well as Forrester Wave), made it clear that though both companies provide solutions around file sharing, they are quite different.

“EFSS is table stakes,” he said. Box co-founder and CEO, Aaron Levie has said this too. Ditto for the CEO’s of a dozen other competing vendors.

Tackling the Cloud Skills Shortage

"Cloud-related skills represent virtually all the growth opportunities in IT employment worldwide and demand for cloud-related positions will grow by 26 percent annually through 2015."

Jennifer Warnick, news and feature writer for Microsoft, wrote these words in 2013. Two years later, the demand persists, but a skill shortage looms.

Discussion Point: What Can We Expect from the Cloud in 2015?

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Oracle CEO Mark Hurd doesn't hide his enthusiasm for cloud computing. In a LinkedIn post this week, he said "Cloud computing is triggering a stunning shift in how businesses operate. Modern SaaS applications for marketing, HR and (enterprise resource planning) ERP are allowing companies to accelerate operations and engage more intimately with their customers thanks to heretofore unseen heroes in their ranks."

And he's not the only one who thinks the cloud is revolutionizing the way business is done. A new report from Dublin-based Research and Markets concurs that developments in the field of enterprise mobility and cloud computing has transformed the way enterprises undertake their operations.

It notes that the adoption of hybrid cloud solutions are gaining momentum among enterprises, and that this cloud delivery model will go mainstream in the coming years. Already, with market shares of 13.5 percent, 10.8 percent and 10.4 percent, respectively, the retail, healthcare and government sectors have already invested significantly in cloud computing solutions in recent years.

Even the future of SharePoint is in the cloud.

So what developments, evolutions and innovations can we expect in cloud computing this year?

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