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Enterprise Cms News & Analysis

The Greatness of Information Governance

I am not bound to win, but I am bound to be true. I am not bound to succeed, but I am bound to live by the light that I have. I must stand with anybody that stands right, and stand with him while he is right, and part with him when he goes wrong.” -- Abraham Lincoln

Governance is good -- in fact, it is great. Governance, and specifically IT Governance, is defined as, “putting structure around how organizations align IT strategy with business strategy, ensuring that companies stay on track to achieve their strategies and goals, and implementing good ways to measure IT’s performance. It makes sure that all stakeholders’ interests are taken into account and that processes provide measurable results.”

Records Management in Law Firms: Face the Future

Records and Information Governance are perhaps the most important staff side functions in the modern day law firm. Yet many Records and Information Governance professionals think we are one step away from obscurity and irrelevance.

Why the divergent views?

Is Google's Drive for Work Too Little, Too Late? #io14

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Every time Google or Microsoft makes an announcement about lowering the price of storage, someone asks us why anyone would pay more for a service like Dropbox, Box, Syncplicity, Egnyte, Accellion … you get the picture.

So yesterday, at its I/O Conference, when Google announced Google Drive for Work (a combination of Google apps and Google Drive with added security and reporting features that comes with unlimited storage for $10 per user per month), we were slammed with inquiries. Has Google had just entered — and, all at once, won — the file sync and share market in the Enterprise?

No Application Should Be An Island

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Applications cannot thrive alone in today's hyper-connected world. Nearly every modern business process requires information from multiple sources. If a company’s applications are not working together the business loses enormous opportunities for synergy and automation. Instead of finding streamlined and efficient new ways to automate business processes, the company becomes mired in manual and redundant tasks, with multiple versions of the same data being created across the organization.

The days when CIOs could hope to standardize across a single platform or vendor and expect applications to automatically work together are now just a memory.

NetSuite Mixes CRM With ERP

The term customer relationship management (CRM) isn’t always viewed properly, according to Zach Nelson, CEO of NetSuite, a provider of cloud-based enterprise resource planning (ERP) solutions. 

At the Sanford C. Bernstein Strategic Decision Conference in late May, Nelson said most people see CRM simply as a sales force automation tool used for prospect management.  With a CRM solution, salespeople have the opportunity to generate forecasts based on leads in the pipeline.

But Nelson believes the big problem with most CRM solutions these days is they don’t include customer records. And in order to do CRM really well, Nelson argues there must be customer orders, which just happen to sit in the ERP system.

In fact, ERP systems contain a lot of important data on customers—such as where they bought, what they bought, when the item(s) shipped and if returns were made. By offering a single system to connect the front and back offices, Nelson says NetSuite is seeing more and more customers deploying its solutions in conjunction with e-commerce.

Quick Start Guide to Enterprise Mobile Capture

2014-26-June-Lasso.jpgEnterprise mobile capture -- using smartphones and tablets to scan documents as part of your organization’s important business processes -- constitutes one of the changes in the content technologies that are ending the era of enterprise content management (ECM) and bringing in the era of “content intensive applications” (or term of your choice). For those getting started in enterprise mobile capture, there are two primary issues you should address as you plan your strategy.

Google Makes it Easier to Dump Microsoft Office #io14

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If you’re one of the top cats in the Microsoft business division, the Google I/O conference must be one of the most irritating things of the year.

At I/O, Google always seems to find a way to squeeze the fun from Microsoft’s master plan to rule the business world. This year, the ‘something’ comes in the ability to edit Microsoft Office documents in Google Docs.

At face value, it doesn’t seem too serious. But when you stand back and look at it, it takes on far more significance than first impressions convey.
 

What Microsoft Will Do to Keep Your Business

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Dropbox wants Enterprises to store their content in Dropbox. Box wants it in Box. Egnyte, Accellion, Syncplicity … you get the picture. They all want to be your provider as well.

And Microsoft has something to lose if it lets that happen. And it’s not the dollars (you pay for services on the aforementioned vendors’ clouds as units of storage) that these other companies could potentially earn.

The world’s largest software company needs you to keep living and working in its products, like Office and SharePoint, which you wouldn’t have to do if you stored your stuff on these other clouds.

Box Notes Takes Flight

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Finding Box Notes in your Box iOS app may not seem like that big deal. But for Box users who want to create simple content or collaborate with their team mates while on the road, it could be huge.

Launch the Box app on your iPhone or iPad, select “Create a Note” and you’re in business. There’s no need to download software or open the premium Office app. Same holds true for Google Docs, Evernote or whatever.

Plus the option to create, share, discuss and work together with others in real time or offline is simply there. And get this, you’re always in sync, always on the Cloud, and you’re not breaking any compliance rules while you’re at it.

Like with Box itself, Enterprise worthiness is a given.

Box Watch No. 2: $100M More, Please

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Maybe Re/code has a bug  (of the non-insect variety) planted in Aaron Levie’s hair or an electronic tracking device imbedded in his shoes. But somehow the site has learned — and is now reporting —that Box is considering taking on $100 million from investors.

Re/code reported that Box is in the early stages of talks with private equity firm TPG. It quoted “sources familiar with the matter,” adding that “no final decision has been made on whether or not to accept the funding”.

Shocking Truths About SharePoint Disaster Recovery

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Disasters happen. Networks fail. Databases can be corrupted. Content gets deleted. And then IT steps in. Before you know it, everything is up and running once more.

Except that’s not the reality for most.

During a recent industry event, we asked a small group of SharePoint administrators about their disaster recovery plans and the tests they perform to ensure they are prepared for the worst.

The reality was shocking. Just one in four companies test their SharePoint recovery plans. Of those, 75 percent report their recovery tests failed. While few companies would ever publicly admit that level of failure, extrapolate the data. If 75 percent of tests failed for 25 percent of all users, imagine the impact of a real-life disaster.

Box Watch: We're Talking About the IPO Again

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You know Box boss Aaron Levie can’t be sleeping too well — every time the guy blinks (or doesn’t) there’s news about his company’s impending IPO.

And as much as Levie would probably like to comment every now and then, he’s got to keep his lips zipped.

You can almost picture Box advisors and investors like former Microsoft bigwig Steve Sinofsky, Glen Tullman, former US Government CTO Aneesh Chopra and others like venture capitalist Ben Horowitz, taking turns following Levie around with a roll of tape or a gag of some sort chanting “not a word.” Or maybe they’re threatening to break his Twitter finger. Horowitz recently wrote a book, The Hard Thing About Hard Things.

Well, Aaron, not saying anything back when people are saying things about you is hard.

Enterprise Content Management Isn't Dead - It's Evolving

There’s lots of talk about how Enterprise Content Management (ECM) is dead or dying. Some say it’s a vendor category coined to give a name to bloated, one-size-fits-all software products that eschewed a real understanding of user requirements in favor of a Swiss Army Knife approach that sought to be everything to everybody -- and wound up being truly useful only to a handful.

Others say that it’s a specialist creation, coined by consultants and industry talking heads to make it easier to promote their own expertise, drum up traffic for their blogs, and sell more services to clients.

Yet others say that ECM is a once-useful domain that’s outlived its usefulness. It made sense once upon a time, but the new modes of content creation, sharing and consumption have made it obsolete alongside systems of engagement and record, information lifecycle management and the rest.

Communication Is Key to Continuous Compliance

Compliance is no longer a monthly, or even weekly, task -- it’s something that needs constant evaluation and adjustment. Sources change and applicability of control over data should be under consistent review -- that’s the age of continuous compliance we live in today. One requirement of continuous compliance is ongoing, effective and intelligent communication. There are some ways to help improve communication and ensure your compliance and security teams get the best, most relevant and timely information to keep you secure and compliant -- and remain that way.

Will Streem(ing) Make Box More Alluring to Enterprises?

Box wants to be the place where enterprises store, sync and share their content. We’re talking all of your content, all of the time, regardless of its format or size.

Today Box’s head honcho, Aaron Levie announced the acquisition of Streem, a YCombinator startup that has developed a means of accessing all of your content stored in the cloud via your desktop.

What’s interesting about Streem is that it has developed StreemFS, a new file system that is supposed to turn the cloud into an extension of your hard drive.

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