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Enterprise Cms News & Analysis

HP Fuses Data Management Assets for Internet of Things Play

2014-8-22 HP Strealines Data Business.jpgThe pieces are finally falling into place. Over the past two years since that acquisition, HP has been building up Autonomy’s portfolio and pushing it in a million different directions. Late last night the master plan became clear.

HP is pulling Vertica, HP Autonomy’s core IDOL business, and all of the HP Autonomy Information Management and governance businesses to form the Big Data business group.

It is also taking its Aurasma augmented reality software and tying it into HP Autonomy’s customer engagement solutions to form the Marketing Optimization business group.

Will Alfresco's New Round of Funding Generate Returns?

It’s hard to know if Alfresco CEO Doug Dennerline knew what he was getting into when he took the helm at the open source enterprise content management provider 19 months ago. He was brought in to take the company public, and needless to say, that hasn’t happened.

And while for companies like Box, which filed for an IPO in March but has not even started its road show thus far, the state of the stock market might be an impediment, with Alfresco, it’s something else. They don’t yet have the right stuff.

So it’s no surprise that today they announced that they have raised a new round of “growth funding,” $45 million “to increase velocity of its Go-to-Market (GTM) strategy globally -- focused on adding sales people, investing in marketing, and expanding development to drive the SaaS-ification of the content market,” according to a press release.

Take Back Your SharePoint Governance Plan

2014-21-August-Tug-of-War.jpgLet’s start at the beginning … What is a governance plan? In the IT world a governance plan is typically a set of roles, responsibilities, procedures, policies, etc., that an organization can build around the usage of a particular piece of technology. When you are implementing new software either for the first time or in preparation for an upgrade, a governance plan is important, but depending on the technology, may not always be required.

When you are implementing SharePoint, a governance plan is definitely required.

Microsoft Leaves Ballmer Bleeding as It Moves On

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If Steve Ballmer’s decision to step down from the board of Microsoft was sudden, it wasn’t a surprise. 

Once Satya Nadella stepped in as CEO and started changing Microsoft from a devices and services company to one focused on productivity and platforms, Ballmer had to go. "Cloud first, mobile first," became the new mantra.

In an open letter to Nadella, Ballmer explained that he thinks it would be impractical for him to stay on the board. Ballmer's commitment to Microsoft is clear. “I bleed Microsoft — have for 34 years and I always will,” he said in the letter. Microsoft, though, doesn’t really care. It's already ancient history.

Taking the First Steps Toward ECM in the Cloud

2014-20-August-Climbing.jpgIt was only two or three years ago that clients would ask about storing their content in the cloud in purely theoretical terms. There was no interest in actually doing anything about it, but it was a sexy conversation to have.

Now the conversation is no longer about "if clients could move their content to the cloud" but "when will they move content to the cloud." And if our clients are really honest, the conversation is about how they get control over all of the content they currently have in the cloud regardless of if the platform is official or not.

By 2020 every enterprise organization will be running cloud content management for a portion of their application needs. So the question becomes, where do you start? How do you begin building a strategy when we don't know exactly what things will look like when we get to the end?

Steve Ballmer Steps Down From Microsoft's Board

Thumbnail image for Microsoft CEO Steve Ballmer.jpgAfter more than a third of a century at Microsoft, Steve Ballmer announced today he'll leave the software giant's board, effective immediately.

Ballmer, who remains the company's biggest shareholder -- he owns more shares than Bill Gates, who has pared his holdings in recent years -- said he's been reflecting on his role at Microsoft since he yielded the CEO job to Satya Nadella almost a half a year ago. Notably, he took on a new challenge during that time as owner of the Los Angeles Clippers.

The transition from Ballmer to Nadella represents a shift in direction for Microsoft from a software company that dominated desktop computing to one that is fighting to find its place in a world where mobile is destined to become the leading computing platform and software will increasingly be sold as a subscription service. Nadella is leading multiple initiatives in that direction by championing Office 365, SharePoint Online and other products.

Look What Dropbox for Business Has Made Available Now

Dropbox doesn’t have to worry much about gaining an enterprise footprint, the reality is that it’s already huge. There are over 4 million unique companies using the service, according to Ilya Fushman, head of product, Dropbox for Business. And there are likely to be a good number of users within each one. Consider that Dropbox, as a whole, has more than 300 million users, many of whom use Dropbox in the workplace -- with or without their employers’ blessings.

We’re in an era of consumerized IT where the worker, rather than IT, chooses the tools. And according to a survey released by mobile gateway provider Wandera, Dropbox is 13 times more popular in the enterprise than file sync and share competitor Box and nine times more popular than Google Drive.

That being said, it’s only in the last 18 months that Dropbox has actively and seriously gone after business customers. This has meant rethinking what they bring to market. After all, as a consumer you own your content, in the workplace it belongs to your employer and it’s under their purview to protect, track and control it.

Corralling Non-Microsoft Content in the Cloud

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Ten years ago, Yahoo and Google offered rapid creation of free file sharing and collaboration spaces -- perfect for group papers, sports teams, families -- in short, any group of people who needed to see a common, centralized set of files.

There's no shortage of Web hosted business-oriented file services in today's cloud era: OneDrive, OneDrive for Business, Box, Google, Dropbox, Salesforce Chatter, among others.

Most recently, Amazon announced its new enterprise cloud file sharing service, Zocalo. Zocalo will offer simple document feedback, centralized repositories, offline sync to laptops, phones and tablets, security and directory integration. As with many of these services, the costs are minimal to none, allowing users to stand up a new repository in minutes for a project with a credit card.

These services pose a real challenges for the Microsoft enterprise.

Confronting the New (and Not So New) World of DAM

DAM, 2014-18-August-Rose-Reading-Room.jpgAlthough digital asset management has arguably been around since at least the 1990s, the virtual explosion of multimedia has catapulted it near the top of the stack for many organizations. Despite its middle age, DAM is often presented like a new answer to the growing reliance on multimedia digital content and delivery.

There is a debate between: a. Those who see DAM as sufficiently different from other content management challenges and their solutions that it needs new strategies and new computer systems designed specifically with DAM in mind. And b. Others who see DAM as just a unique form of enterprise content management (ECM) for which today’s ECM systems, with a little tweaking, can do just fine.

EMC Syncplicity Cuts Prices and Raises Storage Caps

EMC Syncplicity wants to own the Enterprise Sync and Share market and they don’t want price or storage limits to be barriers to adoption.

“This is a mass market with hundreds of millions of users to whom our service is applicable” said Jeetu Patel, the company’s general manager.

And since both Forrester and Gartner rate Syncplicity as a best-in-class offering, the company doesn’t want other factors to keep companies from embracing all that it has to offer.

“Our singular goal is active user engagement and we don’t want storage limits to get in the way of that,” said Patel.

IT Should be Gardeners, Not Gatekeepers

Information Management, 2014-14-August-Deluge.jpgIt’s a deluge, you’ve been told. It’s a flood of biblical proportions. Data on your customers is more abundant than ever and the internet of things is only going to make it sky rocket. From terabytes to petabytes in 60 seconds!

You’ve probably also read that big data analytics tools and next generation customer information management systems mean that you, the competent but non-expert marketing analyst, can analyze these gigantic and mind-bogglingly complex datasets at the drop of a hat.

But then you look around your own company and see that customer data isn't standardized and has legacy issues, the analytics tools your company employs are beyond your comprehension and your IT department is cautious about allowing you to purchase tools for your own department.

It’s a common set of frustrations and it means that business users in departments like marketing, sales and operations have begun to take things into their own hands and are independently downloading user-friendly, efficient tools that get the job done.

Enterprise Search Doesn't Fit in a 2-D Box

2014-14-August-Magic.jpgGartner's been getting a bit of attention lately. The Gartner Enterprise Search Magic Quadrant released in July resulted in criticism from Miles Kehoe, Stephen Arnold and Charlie Hull. Nuix heavily criticized the MQ on e-Discovery and Scott Liewehr has reservations about the Forrester Wave on Digital Experience Delivery Platforms. And now the lawsuit.

My own views on the Gartner Search MQ were a little less forthright. However the Search MQ raises issues which are much wider than whether the companies in the top right hand quadrant (Leaders) deserve to be there.

Sync and Share Providers Change Their Games

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Take a good look at the leaders in Gartner’s quadrant for Enterprise File Sync and Share (EFSS) and you’ll see some big differentiators. Box, for example, is a purely a public cloud play. Accellion’s kiteworks, at least up until now, has insisted that private cloud or on premise is the best way to go if you want to keep your information secure.

But things change.

This morning Accellion announced content connectors for Google Drive for Work and for Microsoft’s One Drive for Business. “It shouldn’t matter where you store your content, IT can track and manage it from anywhere,” said Paula Skokowski, Accellion’s Chief Marketing Officer.

While we might have seen this as an “about face” or even somewhat sacrilegious a few months ago, Skokowski insists that it has been in the works for some time.  “It’s an important next chapter for us,” she explains. With connectors to Google Drive and OneDrive, kiteworks can provide EFSS capabilities outside of the firewall. “Users need access to content regardless of where it is stored,” she added.

Think Dropbox Isn't Serious About the Enterprise? Think Again

2014-11-August-Jogging.jpgWe’ve all been there: Someone sends us a document that we need to review, edit or approve and the only device we have handy is a mobile phone. Sure, there are some who schlepp around phones, iPads and laptops for this, but there’s no way I’m going to do that on a 10 mile run, while running out for coffee or at lunch with my husband or boss. And an iWatch -- even if it comes out next month -- isn’t likely to be of any help.

And though many EFSS solutions provide document previews that are accessible via a mobile device, they can still be hard to work with.

Dropbox knew this, that’s why today it's releasing a new Android app that the company says will make the “Dropbox mobile app experience as fast, seamless and efficient as possible.” That way you can get your work done on the spot, wherever you happen to be.

Why You Should Never Upgrade SharePoint

Information Management, 2014-11-August-Monkey-Tools.jpgClients often tell me that they want to "upgrade their SharePoint" without understanding what it is that they are requesting. "Upgrade" makes the process sound much easier than it actually is.

When you upgrade Microsoft Office, you can open all of your old documents in the new version after a simple install. If your previous version of Office was really old, the software might prompt you upon opening each document to convert it to the latest version -- a one-time task that runs automatically.

People tend to think that a SharePoint "upgrade" is as simple as installing the latest version of SharePoint on the server, and then the content and documents will automatically port over. This could not be further from the truth!

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