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Enterprise Collaboration News, Reviews

OpenText Evolves Biz Management with Tempo Upgrade

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OpenText is redesigning the way business information management is done with a number of new upgrades to its OpenText Tempo product line. The upgrades also offers practical examples of how its Project Red Oxygen will work.

The upgrades, announced this week, are intended to provide users a way to increase business productivity through secure social collaboration. OpenText is changing Tempo — essentially a collaboration application — into something that covers all the bases of enterprise collaboration, including enterprise file synchronization and sharing.

Email Reimagined: Memories of Coordinator in Visions of Mail Next

emailreimagined.jpgIt was over 20 years ago now. I was a young hotshot IT guy and the company I was working for needed to communicate to Asia and Eastern Europe. My boss latched on to a Novell MHS (Mail Handling System)-based solution called Coordinator by Action Technologies. Coordinator was later sold to DaVinci which at that time sold a competing product in the Novell MHS-based email world. It was truly a store and forward time when we would deliver messages through CompuServe -- in addition to direct international long distance phone calls.

Lessons for Collaboration from the World of SEO

Collaboration requires more than the people on your team. The future of collaboration has moved beyond top-down task assignment and required participation with set deliverables. Instead it increasingly relies upon two key items: the serendipity of finding content and expertise that is just right, right now, and the willingness of people to exchange their time for that expertise.

In short, collaboration is mirroring the shifts taking place in the world of SEO.

5 SaaS Advantages To Confound Your Competitors

Software-as-a-Service (SaaS) is not just about cutting costs anymore, it’s about getting a competitive edge. While slashing capital expenditure on software is still a primary reason for taking the SaaS route, recent research from IBM shows that leading companies are using it to give them an edge over the competition.

Enterprise Collaboration, Made for Mobile

Enterprise Collaboration Made for MobileWe've all seen the mobile snowball effect in the enterprise. It's driven in part by the consumerization of IT and the bring your own device movement. The more we use mobile, the more opportunities to conduct business on the go become available, so the more we rely on mobile. This is great, but brings with it some challenges.

IBM on Mail Next: No One Else Offers Anything Like This

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Remember that email you sent asking someone to do something? Me either. Delegating tasks are great, but follow-through to ensure the tasks get done -- in an electronic world -- can be challenging.

Therein lies one of the major pain points IBM attempts to solve with its forthcoming email social business collaboration platform, Mail Next. 

"The most important problem is that of recall and prioritization," Kramer Reeves, director of product management with IBM Messaging and Collaboration Solutions, told CMSWire. "When an action comes in by email, how do we solve the problem of remembering who we assigned the action to or who we asked for help? Mail Next’s follow-up mechanisms solve this problem, using technology in place of memory, and allowing us to put our full focus on the work. The impact of this feature will be on management, executive assistants and really anybody who uses email."

How Social Technologies Impact the Balance of Power

How Social Impacts the Balance of PowerOrganizations, businesses and entire industries are becoming more social. Does that really translate to better collaboration?

Extreme Goes Deep at the Super Bowl with Analytics

Networking hardware makers are seeing a unique opportunity in analytics. Why? All the data passes through their pipes. Extreme Networks has grabbed onto this trend with the release of an analytics product that was rolled out at the Super Bowl on Sunday, providing detailed information about the digital activity on the wireless network in MetLife Stadium.

Do Enterprise Social Networks Really Help Collaboration?

One of the most cited reasons that companies deploy enterprise social networks is to enhance collaboration. It’s easy to see why. The theory goes “Your team will collaborate better with an enterprise social network helping people to share information more easily.”

But is this true? Can sharing information more easily really help people to collaborate better?

4 Ways to Make Yammer a Better Workplace Tool

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Ever since Microsoft bought Yammer in June 2012 and announced plans to integrate it with SharePoint, there has been considerable interest in the social network and getting the most out of it. Now GoodData has entered the fray. It researched how companies use Yammer in the enterprise, and offers four suggestions for improvement.

The Fall of Collaboration, The Rise of Cooperation

oldtools,newtricks.jpgIt’s the year 2014, and we are trying to do today's jobs with yesterday's tools.

As we move into a new way of work -- one based on more fluid and looser connections, grounded in freethinking, humanist and scientific approaches to the social contract -- it's becoming clear that the traditional model of "collaboration tools" is based around outmoded structures of control rather than the shape of our work today, or the nature of networked sociality. We need a different take on the tools we are using to get work done, one based on open cooperation at the core of our work instead of closed collaboration running alongside it.

Reach Out and Touch for Better Collaboration, Customer Experiences

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From repeated assurances that "your call is very important to us" to an anonymized stream of corporate communications … Isn't there anything that can put some humanity back into collaboration and communications? The quantified self – breaking down human behavior into data sets – could help companies inject some personality into their customer service.

Working in Pajamas: The Downside of Telecommuting

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Working from home is the best job ever ... as long as you're willing to tether yourself to technology, produce twice as much as you would in an office, blur every possible work-life boundary and have the discipline to bite your tongue when someone asks you if you ever plan to get a "real" job.

Telecommuting is a disaster for anyone who is unmotivated, disorganized, thin-skinned or has fantasies about working in pajamas. Trust me. I'm speaking from experience.

And remember this: it's the wrong choice if you expect to have regular lunch or coffee breaks (a blessing in disguise, actually, because you often won't have time to avail yourself of the restroom, either.) Your boss will call the minute you step away from your desk, creating suspicion about whether you're working at all. Differences in time zones mean calls at almost any hour of the day (or night).

No wonder those spoiled, entitled, forever-whining tech-obsessed millennials (aka Gen Y) are just so over this whole telecommuting thing. And guess what? They aren't alone.

IBM Looks Forward to Next Generation Computing #IBMConnect

Each year, the IBM faithful gather in Orlando Florida for IBM Connect, previously Lotusphere. This year, IBM combined it with the Kenexa World Conference as well, leading to an interesting mélange of IBM Notes administrators, Domino developers, human resources practitioners and social business strategists. The program was a similar gumbo of topics cutting across several IBM initiatives and product lines. It would be fair to say that, if you wanted to stretch beyond your usual topics, it would be easy at IBM Connect 2014. 

Is Huddle Still a SharePoint Alternative?

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Huddle talks a lot about being the "alternative to SharePoint." The company used the phrase today to launch a new offering. And it used it in December when it released Huddle Note, an iOS application that enables users to create content in the cloud, share it inside or outside of a company firewall and collaborate with other workers on documents — all from mobile devices.

So is it a viable alternative to SharePoint? "Sure, Huddle is legitimate competition to SharePoint," says Rob Koplowitz, SharePoint analyst for Forrester Research. "It doesn't do everything SharePoint does, but in the areas where there is overlap, Huddle is very robust." 

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