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Enterprise Collaboration News, Reviews

Wanted: Information Specialists for Search Management Roles

Thumbnail image for shutterstock_89947684.jpgThe search world faces many challenges but one of the greatest is convincing businesses of the need for information specialists.

Social Collaboration's Analytics Gap

Social Business, Social Collaboration's Analytics GapMetrics are the key to driving end user adoption. Unfortunately, social collaboration has an analytics gap. 

Knowledge Is Power: What's Your Strategy for Social Business?

Social Business, Knowledge Is Power: What's Your Strategy for Social Business?Social business has no value without purpose.

7 Ways that SharePoint 2013's New Mobile Features Fall Short

sharepoint 2013, mobile enterprise, mobileSharePoint 2013's new mobile features are definitely a step up from the mobile features in previous versions. In fact, one could argue that mobile devices get better support than ever before, with better mobile browser support; new features such as device channels, push notifications and location services; and Office Web Apps integration. But there's still much room for improvement.

6 Ways to Drive Intranet Engagement to Unleash Corporate Knowledge

intranets, employee enagement, social business The adage “build it and they will come” has never rung true for intranets. Many intranets built with the best intentions fall into disuse for lack of employee engagement. But it does not need to be that way.

Dropbox vs. SharePoint: What's The Right Document Sharing Solution for You?

file sharing, sharepoint, dropbox, google drive A battle is being silently waged between IT personnel and business users over the way important business documents get shared at work. 

Collaboration and the Future of Customer Support

KindleFireAdvisor.jpg, collaboration, customer support In the past, the role of collaboration technologies was to help customer support reps work with each other on what I call “exception cases.” These are the 20% of cases that are not solved by the FAQ, or first line support. Often they are more complex, and there is no current solution in the customer support database. Creating a solution may often involve the support rep working with someone in engineering or product development. It is clear that collaboration has a critical role in this process and is not going away.

New Productivity Survey Finds Information Overload Higher in Millennials

Info Overload.pngIn this age of digital everything, at what point do workers get overwhelmed? A new survey suggests that US employees may be approaching the tipping point.

Evernote Business v2.0 Is More Social, Releases Salesforce Integration App

Just over a year since it originally launched Business v1.0, Evernote has announced that it will release v2.0 towards the end of this week.

Grow Up! Evaluating the Maturity of Your User Experience Strategy

Successful product designers and developers know that good user experience (UX) is the key to success in both traditional and digital domains.

How Analytics Can Support Intranet Management

taken from http://www.interact-intranet.com/, intranet analytics, social business A lot of the big data noise revolves around how marketers use data analytics to improve marketing performance. But how do these tools and techniques effect what is going on behind the scenes?

New Thinking: Reducing Tool Time of Knowledge Workers

Knowledge workers work in “decision factories”. A good intranet should help them make better decisions.

Social Enterprise Collaboration Governance: A Little Done, A Lot More To Do

Metalogix didn't wasted any time in incorporating the SharePoint governance and administration assets it acquired from Axceler in August into its corporate portfolio. This week, Axceler has rebranded itself and its remaining assets under the umbrella of a new company called View Do Labs, which will focus on offering enterprises governance and analytics across social networks.

Tweet Jam Recap: The Information Overload Crisis #socbizchat

Tweet Jam Recap: The Information Overload Crisis #socbizchatPerhaps some companies are shifting their internal collaboration strategies toward activity streams and portals, but email continues to dominate many an organization's workflow, and it's leading to information overload for many. In our latest tweet jam, which Bloomfire sponsored, we asked participants how they managed their information streams, so let's see what kind of strategies professionals are using to combat excess email.

Tweet Jam Reminder: Today - The Information Overload Crisis #SocBizChat

Tweet Jam Reminder: Today - The Information Overload Crisis #SocBizChatDigital deluge, information overload, digiphrenia -- call it what you will, knowledge workers are struggling to stay productive in the face of growing amounts and sources of information. Join us in an hour to discuss how "Information Overload is Killing Productivity -- The Future of Social Tools & Processes" during a special Social Business Tweet Jam sponsored by Bloomfire.

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