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Enterprise Collaboration News, Reviews

HR Intranets Go to the Next Level

2014-09-September-Donkey-Kong-Real-Life.jpgSince the early days of intranets, people-related processes and transactions have been one of the main use cases for the intranet. Employee self-service has helped to save real money with intranets improving processes, allowing employees to view payslips, book annual leave, select training and much more.

Too often, however, the HR section of the intranet feels more like a collection of links to other systems than a coherent and consistent digital experience. Leading organizations are now choosing a different path, by focusing on extensive integration with other systems to elevate the intranet user experience around HR processes and transactions.

This not only improves efficiencies and reduce costs, but also makes the employee aware of critical HR information around pay and benefits, recognition and more.

Jim Lundy: Driving Value from Social Business Networks

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It's been years since companies began adding in-house social networks to enhance collaboration among employees. Now it's time to get real business value out of them.

Until recently, many companies have struggled to get their employees to supplement their email and IMs by engaging in conversations with geographically-dispersed coworkers. Even more elusive was finding measurable value in their status updates.

That's about to change, according to Jim Lundy, CEO and lead analyst for Aragon Research, who has spent nearly three decades looking into social business strategies, talent management and related fields. During that time, Lundy spent 12 years at Gartner Research, where he formed and led its collaboration and social software team. 

What to Do Before You Become a SharePoint Developer

So you want to be a SharePoint developer.

It’s a topic that has been discussed around the web numerous times. However I still find myself talking to .Net developers who want to become SharePoint developers by jumping right into coding. So I thought I’d take this opportunity to reiterate some key points -- things you should and shouldn't do before you deem yourself a SharePoint developer.

Bring Your Workforce Together with Open APIs

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A funny thing happened over the last decade or so: Our work networks got really, really big.

It wasn’t that long ago that even the most seasoned salesperson’s address book would have maybe a couple hundred entries. Now, though, it’s common for the average worker to be connected to more team members, vendors, clients and conference contacts than the 500 LinkedIn counts.

What You Should Know About Mobile Content Creation

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Until recently there was a clear divide in the enterprise between mobile devices and less portable computers, like laptops and desktops. The former was used primarily to consume content, while the latter was used to create content.

But those lines are blurring at a surprisingly rapid pace, according to a new report by bigtincan. In its biannual survey on tech trends, the company found there was a 37 percent increase year-over-year in content creation on mobile devices like smartphones and tablets. (While laptops are, strictly speaking, also considered mobile tools, they were specifically lumped in with desktops in this survey).

In the simplest terms, that means more workers are using smartphones and tablets — their own or company-provided — to create work emails and documents as well as view them. There are a number of factors behind this trend, said David Keane, bigtincan founder and CEO.

Is Your Intranet Stuck in the Stone Age?

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The reason no one uses your organization’s expensive collaboration software is because your employees absolutely hate your intranet.

You would think that by 2014, we’d be past stone-age issues like cluttered landing pages or non-existent search options. Sadly, dinosaur intranets are still the reality for many enterprise organizations.

Are you an intranet dinosaur? Let’s bring your intranet back into the 21st century.

Social Will Not Succeed Without Business Process Integration

2014-01-October-Integration.jpgIt's been said “the definition of insanity is doing the same thing over and over again expecting a different result.”

We see this theory in action every day within most corporate environments as businesses try to apply the latest technology without understanding how to integrate it into their daily business processes. Information Technology and business groups make this same mistake repeatedly with the same result -- lack of adoption and usage across the enterprise resulting in a failed implementation. Users don’t hold onto legacy technology because they fear change: they crave change! But in order to be effective, the technology has to be woven into the user’s daily business processes.

ROI Is the Wrong Tool to Justify Social Investments

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Social media and social networking have become core business tools in the business world. Every major brand has some level of social media account or social engagement with its customers at this point, but the question remains how to measure the value associated with social media and social networking. To do this, companies look for a Social Return on Investment but get hung up in the process. Why does this happen? 

The Metamorphosis of the Social Enterprise

2014-26-September-Change.jpgThe Social Enterprise is dead … but it hasn’t disappeared. Rather, it has been replaced by a remarkably similar concept: the Digital Workplace. According to Gartner, the Digital Workplace "enables new and more effective ways of working, improves employee engagement and agility, and exploits consumer-oriented styles and technologies."

Lost Your Phone? You're Probably a Guy [Infographic]

2014-25-September-battle-of-the-sexes.jpgIn the spirit of everything politically incorrect, let's talk about the superiority of women over men. OK, that's a stretch.

Let's talk about the documented, somewhat scientific finding that men can be much more irresponsible than women when it comes to losing their electronic devices.

That's the conclusion from TeamViewer, a provider of remote control and online meetings software. The company just announced the findings of its airbackup Employee Behavioral Study, which examined the behavior and attitudes of American office workers and how they affect on-the-job data loss.

Based on a sponsored Harris Poll of more than 2,000 American adults last month, men just can't keep their phones in their pockets.

Nearly half of employed men (46 percent) admit to being likely to lose the electronic device they use for work and all the important company files on it, compared to only 27 percent of employed women. And young men are the worst — with a whopping 60 percent of men ages 18 to 34 years-old owning up to likely device loss, compared to 30 percent of women in the same age group.

Don't Launch a Social Business Collaboration Solution Unless ...

2014-24-September-Kick-Off.jpgIt’s the season in which I find myself doing a lot of armchair quarterbacking on the weekends (which involves yelling at the TV from time to time -- Go Hawks!). I know I’m not alone. When you are that involved in the outcome, it makes the wins all the more sweet.

During the work week, I have the pleasure of actual quarterbacking for business collaboration, in partnership with customers and clients -- not to mention my own team. What I've seen is that the philosophy you bring to the table makes a real difference to your success.

GSMA Predicts 2B M2M Connections by 2020 #Mobile360

ATLANTA — Brace yourself for an onslaught of machine-to-machine (M2M) connections.

GSMA, a global mobile industry trade association, predicts there could be as many as 2 billion M2M connections by 2020 — double the current forecast. The estimate was included in a report released this week in conjunction with GSMA's Mobile 360 North America conference here.

M2M, an integral part of the Internet of Things (IoT), describes the use of applications enabled by communication between two or more machines. The GSMA study only counts M2M connections that access mobile networks (cellular M2M) and excludes consumer devices such as smartphones and tablets.

Currently, approximately 468 mobile operators offer M2M services across 190 countries, accounting for about three percent of global mobile connections. GSMA expects M2M will account for at least 10 percent of the global mobile market by 2020 under desirable market conditions.

Intranet Search: Where Documents Go to Die or KM Enabler?

2014-23-September-Lost-and-Found.jpgOrganizations look at search, its use, management and funding in different ways. My colleague who runs our organization's corporate intranet noted that although he isn't the business owner of “enterprise search” for the organization, employees go to the intranet, see a search box and assume that the intranet team is responsible for search.

GSMA Focuses on Connected Living in Atlanta #Mobile360

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ATLANTA  —  GSMA, an association of mobile operators best known for its massive annual Mobile World Congress trade show in Spain, opted for a more intimate setting this week. 

Rather that the  85,000 mobile industry stakeholders it attracts in Barcelona, the inaugural Mobile 360 North America conference here lured less than 300 attendees.The two-day event kicked off yesterday at the W Hotel in the Midtown section of the city.

Attendees included heavy-hitters in the mobile industry, include C-level executives from the likes of AT&T, Verizon, ZTE and Ericsson.

The theme of the conference, “Driving Innovation in Connected Living.” It was held to address the growing mobile ecosystem in North America — the world’s largest broadband market, as well as what we can expect in years ahead.

The Key to Security is Subtlety

2014-23-September-Megaphone.jpgPeople are similar when you dig deep: they want to get thing done and move on to the next thing. Even procrastinators get great work done when faced with having to get an even larger task accomplished.

Most people also share a degree of stubbornness. People are happy to do things your way if they see the benefit, but anything that's perceived as getting in the way is quickly worked around. When you try and force something, they will dig in their feet on sheer principle. It's amazing how hard people will work around things that they view as unnecessary change.

For organizations rolling out new systems, this is a problem.

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