Enterprise Collaboration News, Reviews

It's been a mixed bag of news this week as Google updated its Analytics solution, Gartner released 5 tips for collaboration and eBay acquired Magento, announcing its X.Commerce platform.

Microsoft was dragged into the news this week as newly acquired Skype went down globally. They also tried to fend off Apple's iCloud with SkyDrive.

Our Social Business focus continued  -- Billy Cripe wrote about Putting Business on the Path to Social: The 3 Keys to Community, Jed Cawthorne discussed the culture and technology issues with internal communities and Oscar Berg examined a missed opportunity for online communities -- rapid knowledge sharing.

Our #SocBizChat tweetjam brought toether a great lineup of social business practitioners and you can check out the full archive of that session or read our summary of key takeaways.

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Featured Events (all events | post an event)

• Jun 16, 2011 -- eZ Systems Conference & Awards 2011 (London)
• Jun 16, 2011 -- (Webinar) Usability and Interoperability of FirstSpirit CMS - June 16
• Jun 20, 2011 -- Enterprise 2.0 Conference: Building Social Business (Boston)
• Jun 23, 2011 – (Webinar) How to Build and Deploy a Global Intranet with Liferay Portal
• Sep 12, 2011 -- Semphonic X Change 2011 Web Analytics Conference

Featured Jobs (all jobs | post a job)

• Business Intelligence Analyst at Clearspring Technologies
• Senior Project Manager at Purpose
• Senior Ruby on Rails Developer at Synctree
• Sr. Content Manager at Rearden Commerce
• Account Executive at Facebook

Earlier this week, we at CMSWire hosted a Social Business tweetjam focused on the role of communities in social business. A lot of great contributors and keen insights were presented. In this article we've untangled the tweet stream to bring you some key takeaways.

Enterprise collaboration service Flowr offers a simplifed design and mobile features that encourages communication and activity via a bright and uncomplicated layout.

Previously, I spent some time prognosticating about three broad Enterprise Information Management (EIM) trends that I think will be important for the balance of 2011, given how I’ve seen them develop over the last 12 months:

• Good enough solutions and approaches -- the decline of best practices
• Business pull instead of IT push -- the decline of IT-centric ECM deployments/platforms
• Vertical orientation -- the decline of broad platforms or generic ECM stack capabilities

In this post, I want to look at where EIM is headed in the rest of 2011 from a marketplace perspective, i.e., the significant shift I’m seeing lately in the kinds of organizations getting involved in EIM.

Eric Raymond once used the metaphor of the cathedral and the bazaar to describe closed source software versus open source software. Who would have thought that one day you could apply the same metaphor to the modern-day marketing department?

When it comes to improving organizational performance, some organizations seem almost obsessed with fixing existing things that are broken, such as existing practices, processes and solutions. In their obsession they often fail to see and act upon even quite obvious opportunities.

One such opportunity that even industry-leading companies miss out on is the opportunity to facilitate rapid sharing of ideas across their dispersed organization by building and nurturing internal communities with the use of social software.

We are only a few weeks ago from the Enterprise 2.0 Conference in Boston (June 20-23). If you are working hard to make your business more social, this is a must attend event for you.

Barb Mosher set the scene for this month's CMSWire focus on communities (or at least, online communities!) with her thought-provoking piece, "Communities: We All Want to Belong, or Do We?"

Barb references a definition of communities from David Coleman (founder and MD of Collaborative Strategies): "Communities rely on the strength of social ties, where your being there is important." I would add that in this case, "being there" includes in a virtual mode, as in logging on and taking part in the online communities activities.

In recent months, the subject of enterprise collaboration has come up quite a bit. So has the issue of spending on IT, which everyone seems to agree is on the way up again. Put the two facts together, and it’s likely a number of companies are going to be spending money on collaboration in the next year. But should they?

As businesses embrace social media technologies, the ability to interact with communities has dramatically increased. This is both wonderful and terrible. It is wonderful because of the vast potential that communities offer in the way of collective wisdom, idea generation, purchasing power and message amplification. It is terrible because of the huge risk that comes along with attempting to engage a community and falling flat.

In my previous article I looked at three keys to community. Understanding how communities operate is vital prior to engaging them. In this article I consider four principles of interaction that businesses on the path to social should internalize as they engage with communities inside and outside their organization.

I'm the kind of person who always has a device close at hand. I check email and messaging before I brush my teeth. A few friends around the world were missing this morning, however, due to the outage of Microsoft's (news, site) recent acquisition Skype (news, site). I checked my favorite news breaking source -- you know, Twitter -- and it's true. Skype is having its second large network interruption in just a couple of weeks.

With the popularity of SharePoint never really in question, the marketplaces for solutions and web parts is a natural occurrence. Here's one of the latest.

As businesses embrace social media technologies, the ability to interact with communities has dramatically increased. Enterprise 2.0 may have started as a way of linking people to each other but has quickly expanded into a way to engage entire communities. This is both wonderful and terrible. It is wonderful because of the vast potential that communities offer in the way of collective wisdom, idea generation, purchasing power and message amplification. It is terrible because of the huge risk that comes along with attempting to engage a community and falling flat. Sometimes the community backlash can be worse than not having done anything in the first place.

The Memorial Day holiday here in the States stretched into a week for the DAM Lowdown, but have no fear. We are back with: Two News Items Apiece for DAM Lowdown Regulars celum and KIT Digital, an Update to the DAM Vendor Tracking Spreadsheet, an Introduction to XMP, the Lines Between WCM and DAM Continue to Blur and Quick Hits.

This month our eyes are on Communities in Social Business. In this wrapup, you'll get a peek at what's to come this June, as well as the lowdown on a smörgåsbord of other tastes such as: Web Optimization, Enterprise CMS and Risk Management.