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Enterprise Collaboration News, Reviews

OpenText Wants to Help Customers Connect with New Experience Suite

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Most businesses seem to understand it's important to create a consistent, multichannel digital presence — at least if the goal is to attract and retain customers. But that's easier said than done.

As the folks at OpenText explain, "The challenge is to extract value from managed content, optimize and personalize that content delivery and bridge the chaotic interactive world with the secure data repositories that reside behind the firewall." And don't forget to deliver these compelling and engaging experiences while adhering to all your established information governance policies and standards, OK?

No wonder why so many customer experience objectives fall flat — and why companies like OpenText are creating new solutions for delivering relevant, interactive experiences on screens of all sizes.

Lessons Learned From Cargill's Yammer Enterprise Launch #SPC14

The 10:30 am slot on day two of SharePoint Conference 2014: Many conference goers were already bleary eyed from a combination of “networking” and jetlag but the packed room held an air of anticipation. I find the customer sessions at Microsoft SharePoint conferences are often amongst the best and for this session I hoped to hear something with a little more depth than the now tedious “Go Yammer” marketing cheerleading. I wasn't disappointed.

How to Make Top Employees Happier and More Satisfied #SXSW

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Is corporate America more concerned with attracting top employees than developing the ones they have? That's the contention of John Hagel III, a director at Deloitte Consulting  and co-chair of the Silicon Valley-based  Deloitte Center for the Edge, which tries to help senior executives make sense of emerging opportunities in business and technology. 

Hagel spoke at the 21st annual SXSW Interactive Festival in Austin, Texas on Friday. SXSW — which stands for South by Southwest, in case you are unfamiliar — offers a unique convergence of original music, independent films and emerging technologies. The five-day event ends tomorrow.

The Complexity-Simplicity Trade Off

Some years ago I listened as a CIO for a large organization boasted about his new sales management system. The new system required sales reps to go through 14 steps in order to enter a sales lead. The old system required four steps. 

Does Dropbox for Business Have a Secret Weapon?

Dropbox for Business launched in the middle of last year, rebranding its "Teams" product to appeal more to the larger enterprise customers. Since then uptake has been steady, with Dropbox claiming 4 million business users worldwide. But in an increasingly crowded marketplace how does Dropbox stand out?

SharePoint Adoption Tips and Tricks #SPC14

As organizations struggle to provide users with meaningful solutions to improve daily work, user adoption has become a big area of focus. In many cases, the adoption issue has little or nothing to do with the technology and really comes down to the culture, the people and the end goal.

How We Hack Tools to Help Us Collaborate

How We Hack Tools to Help Us CollaborateSome people are emailers, some are instant messengers, and some are old fashioned pick up the phoners -- I get that. So when new team members join Phase2, I like to know how they prefer to communicate.

 

Navigating the Microsoft Forms Roadmap #SPC14

Tuesday morning at the SharePoint conference people packed the room for the news on the updated Forms Strategy from Microsoft. Since the announcement that InfoPath 2013 would be the last release, the community has been waiting to see what would come next.

Deep Dive Into Oslo and Office Graph #SPC14

If you've followed the chatter coming out of the SharePoint Conference in Las Vegas, you've probably heard of Microsoft's new framework, Office Graph and Project Oslo, a new search-driven app built on Office Graph. In a standing room only ballroom, Cem Aykan, senior product manager, Enterprise Search at Microsoft and Ashok Kuppusamy, group program manager, Microsoft, dove deeper into these two topics and showed us how Microsoft is pushing the envelope for more modern user experiences across the SharePoint and Office families.

Socializing SharePoint #SPC14

Socializing SharePoint #SPC14"Work like a Network." Spend enough time at SharePoint Conference 2014 in Las Vegas and you're bound to run into this message. It’s central to the short-term improvements that answer questions about Yammer and SharePoint, and even more central to new investments that Microsoft calls Inline Social, Groups and Office Graph.

Since Microsoft acquired Yammer in 2012, it has marched forward with the message of “Yammer First.” The company has encouraged businesses to lead with Yammer whenever possible and promised new integrations that will transform the ways users work together.

In two keynotes at the SharePoint Conference yesterday, Microsoft revealed some of the new ways it is integrating Yammer into existing Microsoft tools. Here are our takeaways.

Bill Clinton Calls for Free Ukraine in Speech to Technologists

Bill Clinton Calls for Free Ukraine in Speech to TechnologistsFormer President Bill Clinton today called for a free Ukraine and called the former government there "clearly corrupt and ineffective." He also called on technologists in the audience to help resolve global economic inequality.

Speaking to an audience of thousands of software specialists gathered in Las Vegas for Microsoft's SharePoint Conference 2014, he told the audience the two leading obstacles to stability in the world today are political violence and financial inequality, and he called on technologists to help ease them through investment by government, innovation in the private sector and programs by nonprofit foundations like the Gates Foundation and his own foundation.

Social Business Software: 2 Sides of Disruption

Social Business Software: 2 Sides of DisruptionDisruption can be seen as a force for good or evil. On the one hand the business world celebrates the disruptive effects new social business technologies are having on the status quo -- in everything from marketing and customer service to recruitment and sales. On the other, when it comes to internal collaboration and communication, social business software (SBS) is seen as disruptive in that other sense of the word -- a distraction from the job at hand.

Do Too Many Cooks Spoil the Collaboration Tweet Jam Broth?

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Last week's Tweet Jam showed that interest in Enterprise Collaboration is live and well. Now if we could just agree on what it is ....

The Future of Collaboration Isn't What It Used to Be

The Future of Collaboration Isn't What It Used To BeCollaboration is not just a word, or tool, or outcome. It is a value system, a mindset that we choose to live and work by. It determines whether we see ourselves as the center of our universe, around which everything revolves, or whether We the People are the universe, an interdependent, networked ecosystem.

Looking for Bigfoot: Opportunities in Enterprise Collaboration

Looking for Bigfoot: Opportunities in Enterprise CollaborationFollowing up on my last post about collaboration in the enterprise, it makes sense to explore collaboration technologies in depth. With the SharePoint conference in Las Vegas soon upon us, SharePoint sits at the top of mind -- a powerful solution that for some reason clings to the poor reputation it has had since its birth in 2001, some deserved, others not.

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