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Enterprise Collaboration News, Reviews

4 Ways to Kick Start Your SharePoint Implementation

2014-17-June-Motocross.jpgWe've discussed the importance of proper planning, change management strategies and providing end user training in order to ensure a successful SharePoint implementation. While it is definitely good to have a plan or strategy in place for any software project, with the fast pace of change you shouldn't wait until you have the entire project complete before rolling out anything. If you wait too long to deliver something, users will get impatient and the project will lose momentum.

What You Can Do About Your Failing Social Implementation

2014-16-June-Hurdles.jpgOrganizations looking to implement social solutions face common barriers to success: lack of defined purpose, absence of executive support, unsupportive work culture, poor implementation planning. And while the numbers may seem daunting -- with Gartner estimating that 80 percent of social initiatives will fall short of expected goals through 2015 -- the following guidelines can help set a social initiative on a path to maturity.

Why Social Implementations Fail

2014-13-June-Stalled.jpgIn early 2013 Gartner published a report indicating 80 percent of Social Business efforts will not achieve their intended benefits through 2015. That is a staggering number and a bold prediction to say the least. Gartner can back up  from the data unearthed during its extensive research into social business.

At the same time, the importance of social as an integrated business tool is mounting. In 2013 MIT Sloan Management Review released a report stating that 18 percent of respondents to their Social Business Survey in 2011 said social was “important today.” In 2012, that number increased to 36 percent and in 2016 this number is expected be 69 percent.

As social grows across industries and vertical markets, many companies are facing common implementation barriers. The interest in using the solution runs high at the start and then slowly drops off as organizations move to deploying it across the company, leaving many organizations wondering why this is happening and how it can be addressed.

5 Ways to Keep Employees Focused and Productive

2014-13-June-Trying-to-escape-by-Asa-Aarons.jpgWhether it's the World Cup soccer tournament or just beautiful weather, there's a world of distractions for employees struggling with work-life balance. And if you add "time to play" in with those increasingly co-mingled concepts of work and life, it really makes you wonder how any business gets work done. 

How do you maintain morale and productivity in The Era of Constant Distractions — and real or imagined ADHD?

"We used to ask employees to leave their mobile phones in a basket by the door to the conference room. But that just seemed to make them more anxious and distracted. So now they can bring their phones into the meetings. The only rules: They need to be on silent and they can't stare at their phones," explained one team leader at a digital marketing agency.

We have some other advice for keeping meetings on track, too. But first things first. There's a major sporting event in play, so let's figure out how managers can get the best out of their workforce in spite of it.

Why These 6 Enterprise Social Platforms Lead the Way

There are some new kids in town. And some old ones still on top.

Forrester released its first Wave for Enterprise Social Platforms in three years this month. In its second quarter  2014 report, it named IBM, Zimbra and Jive as leaders for the second time, and tossed Salesforce, Microsoft and Tibco in the top for the first time. Zimbra was formerly known as Telligent.

 IBM Connections, Salesforce Chatter and Communities, Microsoft Office 365, Zimbra Communities and Tibco tibbr were cited as leaders in the space.

Gartner had a similar take on leaders of social software.

Yammer Expands Support to 28 Languages

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Social business is only as good as the ability to communicate in the local language. 

To tackle that, Yammer is offering localized versions. The web client now supports 28 languages. In addition, its mobile apps come in 12 languages and both the iOS and Android apps have a message translator.

Invite the Right People for Enterprise Social Network Success

Launching an Enterprise Social Networking Tool (ESN) can be daunting. But if you invite the right people to the initial launch, it can make a difference in the adoption and success of your ESN across your organization. There are a few types of people you'll want to invite as they all play important, but different roles in the organization. And if you want to get them really involved? Play to the WIIFM mentality: if people know what’s in it for them, they are more likely to get involved.

Oscar Berg: 'Collaboration Pyramid' Improves Enterprise Communication

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Technology can help companies adapt to today's fast-changing landscape, but digital strategist Oscar Berg says firms also must develop a "communication culture" throughout the organization.

Berg, who works with the Avega Group, a consultancy in Malmö, Sweden, discussed the need for greater collaboration during a one-hour CMSWire webinar last week. He explained why businesses should change, how they can change and the technologies that can help them.

Why? Because factors including new consumer behaviors and  rising global competition are making business unpredictable. "This means organizations can't do long, detailed planning. Instead they have to be prepared for change, to quickly adapt to new conditions and situation," he said. "This is quite a challenge."

How to Mind Details at Scale

2014-06-June-Street-Artist.jpgCompanies of all sizes face a similar content problem: It’s become normal for content to be scattered between CMSs, email, social media, intranets and other silos. Workers on average spend 19 percent of their time looking for information, when their time could be better spent focusing on the core tasks of their job.

What Does a Chief Collaboration Officer Do?

2014-05-June-Adkins-Mark.jpgIn my 25 years covering and analyzing the vendors and end users in the collaboration space, I have never run across anyone with the title of Chief Collaboration Officer. Nor do meet many people who have the background in collaboration to support the title.

So what does a Chief Collaboration Officer (CCO) do? 

Take that, Cisco: Microsoft is Tops in Enterprise Collaboration

social business, Numbers Proof: Microsoft Beats Cisco in Enterprise Collaboration

Maybe it hasn't reached Red Sox-Tampa Bay Rays level. But Cisco and Microsoft are certainly watching each other in the enterprise collaboration space.

Last month, Cisco told us it was gunning for Microsoft with its Jive integration.

Microsoft then defended its own suite.

Nothing like numbers to clear up the argument -- for now, anyway.

Microsoft has finally caught up with Cisco and generated more revenue from its enterprise collaboration infrastructure activities in the first quarter, according to new data from Synergy Research Group.

Yammer Chats Synced With OneDrive, SharePoint Files

Tossing around a Microsoft Word doc for review via email is a long-gone practice.

Microsoft hopes document collaboration is that much easier in the enterprise with its release today of document conversations, a new enterprise social experience feature applied across Office 365. Microsoft announced the news in a blog post authored by Christophe Fiessinger, a group product manager on the enterprise social team.

Social Ideation Finds Ideas Worth Pursuing

2014-03-June-sticky-notes.jpgKnowledge-based companies have been driving much of the economy, especially in the United States and Europe. Information technology, media, biotech and pharmaceutical, financial services companies and many more are based on the ability to generate good ideas, turn them into technology and, eventually, products. The “business” of these companies is intellectual property (IP) -- basically an idea that has value. Even companies that don’t make money directly on IP have to worry about it.

IP is not only a product idea. It may also be a better way of doing business, a price model that offers a competitive advantage, or a way to achieve operational efficiencies.

Huddle Scores with Williams Lea

Huddle earned an enterprise win for its cloud-based collaboration and content management software. It announced today that Williams Lea, which provides specialized business process outsourcing solutions, added Huddle to its suite of online tools for internal and external collaboration. 

Williams Lea plans to use Huddle to promote "greater collaboration and cross-learning" for its global workforce, and provide another way for its employees "to share best practices, success stories and new approaches to projects."

Matt Porter, Group CIO for Williams Lea, noted that Huddle offers the information governance the firm requires with full audit trails that track who has reviewed, commented on and edited files, as well as version controls.

Does a Swedish Company Know the Secret of Intranet Security?

Is there room in the American market for another enterprise social intranet — especially one that could be more secure? Sweden-based Incentive Corp. thinks so.

Incentive claims its network, which can be used on-premises or within the cloud, provides data security within a suite of social collaboration tools.

"Incentive is installed behind the firewall, which means that a company can choose its level of security and privacy," CEO Rickard Hansson told CMSWire. "Incentive doesn't change where you can store documents, [but] just ensures that the communication about those documents and changes made to them remains private."

Companies "know where their data is" when using Incentive, he said, because they don't have to use a public cloud.

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