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Enterprise Social News & Analysis

Social Enterprise Intelligence: Improving Companies Through Employee Analytics

To be a truly successful business, companies have to start from the inside. They have to not only be collaborative, but everyone from the executives and CEO down to the customer service representatives should know the comings and goings of their work place. In this digital age, this can prove to be problematic, but it can be remedied.

Ryan Fuller, CEO of VoloMetrix, an enterprise analytics company spoke with CMSWire about this issue and the enterprise-related solution.

From Liking to Leading: The Purposeful Application of Social Technology #ibmconnect

From the opening act of They Might be Giants, to a closing view of IBM Watson's new life in enterprise collaboration, the Opening General Session of IBM Connect 2013 was a play on the theme of “from 'liking' to leading” through the purposeful application of social technologies.

Aspect Partners with Lithium to Offer Social Tools for Customer Care

Customer contact vendor Aspect Software is joining the social media bandwagon. The Chelmsford, Massachusetts-based company has announced its cloud-based Aspect Social, a partnership with Lithium Technologies that provides tools for contact center agents to engage with customers via social media.

IBM Reports on Investment, Use of Social Technologies in Social Businesses

The good news for fans of social business: companies are increasing their investments. The less-good news: middle managers are struggling to use these new capabilities on a daily basis.

IBM Notes/Domino 9 Social Edition Beta Goes Live December 14

IBM is ready to show off a more social version of Notes/Domino December 14, but a preview was shown by the company in mid November -- here's the rundown of updates.

Jive Increases International - and Local - Presence

The US may be its home, but Jive Software has a hankering to get international -- and local.

Moxie Software Integrates Social Business Apps With Microsoft Dynamics

Enterprise social technology provider Moxie Software is partnering with Microsoft to enable its Knowledge Space, Email Spaces, Chat Spaces, Web Self-Service Spaces, CoBrowse Spaces and Social Media Spaces solutions to work with the Microsoft Dynamics CRM suite.

SAP Jams to New Enterprise Social Tune #sapsocial

SAP is reconfiguring its social strategy around a new service called Jam that the vendor says will redefine enterprise social software. 

This Week: Google, IBM, Microsoft Take Earnings Nose Dive + Who Owns Enterprise Social?

Creating the Enterprise Social
If social needs to be owned, should HR be the rightful heir? And should we really look to Generation Y for social inspiration?

Embarrassing Earnings
Earnings made headlines this week -- as IBM sales fall, it bets on cloud, social and analytics. Microsoft figures plummeted, but its hopes are set on Windows 8. Wrapping up, Google stock shed $20 billion amidst its earnings snafu.

Social Business Tweet Jam - Oct 24th
Are you gearing up for our #SocBizChat Tweet Jam on October 24th? The questions are thought-provoking, the panelists outstanding. Get the Tweet Jam details here

2012 Gartner Magic Quadrant Report For Web CMS Report
Gartner identifies the leaders, visionaries, challengers and niche players in 2012.
> Download Your Copy Now

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June Tweet Jam: What's Working in Social Business in 2012? #Socbizchat

Companies must continually work to improve their technology platforms as well as their organizational culture to stay more connected socially and globally. In the last six months we’ve seen businesses confront BYOD policies, optimize social platforms for enterprise users and integrate elements of community management among other engagement strategies. With so many tools and strategies to consider, we want to know what’s working. Social business elements look very different than they did six months ago, never mind a year ago. How can you plan for the future using what you’ve developed in 2012?

Editor's Note: We've changed the date for the Tweet Jam to June 27th! Just in case you couldn't decide between Enterprise 2.0 Boston and the Tweet Jam.

Aragon/Spigit's Open Forecast Project Looks to Crowdsource Value of Emerging Technology

Developing a new tech platform? Looking to invest in one? If only there was a way to kick the tires and evaluate its true value in advance. Now there is. Last week, Spigit and Aragon Research launched the Open Forecast Project, a community designed to leverage the power of crowds to accurately size and value emerging technology markets.

Yammer, Badgeville Join to Bring Gamification to Enterprise Social

Yammer and Badgeville have announced an integration that will allow organizations to leverage gamification to drive desirable employee behavior and showcase performance in Yammer’s real-time activity stream.

Yammer Updates Platform With Analytics

Yammer Updates Platform With AnalyticsEnterprise social networking provider Yammer has announced the addition of an analytics dashboard. The launch follows similar announcements from consumer-facing social networking tools such as Facebook.

Opportunities Abound for Social Video, Dynamic Conversations, Enterprise Search #gartnerpcc

Gartner: Portals, Content and Collaboration isn’t just about the sessions and keynotes, it’s about building relationships with attendees and exhibitors alike. This week, many key social business vendors announced new releases and launches. Here are a few that caught our attention.

Jive Announces Initial Public Offering

There has been chatter since summer about enterprise social software vendor Jive Software having an initial public offering (IPO). It didn’t happen this summer, but it looks like the company will be getting some cash to keep it warm over the winter.

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